[Resolved]  Dell — AMC

Address:

West Bengal

I have a Dell Vostro Laptop which was having some problem relating to system getting heated up.I showed at the Kolkata Dell Service Centre where I had to pay around 1400 for complete checking of the system. Post this I was told that the Fan,Cooling Pad etc have to be replaced.When asked for whether they can provide the same separately they kept insisting that I have to extend AMC which will cost me 6k+ Through a friend of mine I got the same crosschecked with a local guy who deals in laptops. He checked the same for free and confirmed that there is no problem and that no replacement is reqd. I was very surprised how these service centres are actually trying to fool customers like this..