[Resolved]  Deutsche Bank — Misuse of Credit card

Dear All,

This is to inform and stop the fraudulent transactions that happened today

at 8:42 p.m and 8.28 p.m on my credit card ( Deutsche bank card) the smses that

came to me showed the Merchant to be AIR INDIA, Gurgaon.

The transaction details are:



X73053 for Rs9610

And

X06081 for Rs 4965

After that a series of attempts were made which were foiled

as at the same time i had connected to the DB call centre,

And the card was blocked.



The card used for these transactions is :[protected]

4007

With expiry 11/12

Belongs to HEMANT GUPTA



These transactions were fraudulent transactions as the card was not used by me or any one else i know. these transactions were carried out without my consent

Bankers end that these transactions were carried out without my consent.



There has been a serious problem with the Bankers software with a series of requests filed to update my correspondance address and to send the pin. It always shows my old address and it so bad to the extent that even today after updating numerous times, the credit card still showed my old address.

problems that i have faced many times.

I seriously doubt that it is because of the software problem or may the details of my card have been passed on by the bank to some one internally who has used it.

this matter needs to be investigated very seriously.



Also the transaction needs to be traced as to what was booked, if these were tickets then the booking needs to be traced and the people need to be behind the bars.

I now leave it to the heads to sort this problem of

fraudulent transactions to be stopped as the money has yet not changed hands

and the bank has yet the pay the Merchant.



I would also need the details as to what was booked and for which sector along with the rest of the

details so that a proper FIR can be also launched (in case required) with the

Police if that is what that has actually happened.



I would request the transactions to be cancelled and the

money to be reversed asap.



Hope we will not sleep on it and an immediate action will

be taken .

Request number to change address: this is probably the 10 time - 86296

Request number to look into the disputed transactions - 86380

Regards,

Hemant gupta
[protected]@yahoo.com