Digitech Services Pvt. Ltd / Acer Laptop — Software Counterfeit and bad services

Hi Sir/Mam,

I'am G.Yaswanth Kumar,from Gurgaon.Recently my Acer(3620 Model)laptop got virus and it's OS (Microsoft XP 2) got corrupted.

On 22/12/2009 I went to Digitech Services Pvt.Ltd, which is a authorized service center for Acer,they told that my OS got corrupted so OS shall be reinstalled.They have billed me Rs.3700/- for
1. RAM up-gradation(Rs.2700/-)
2. OS reinstalling(Rs.1000/-) and to repair Fan
I have paid Rs.1500/- as advance.

At first they told that Windows 7 will be installed on my laptop including drivers.But,at the time of delivery I found that drivers are not installed properly.They told some problem with my Laptop configuration and so
Windows 7 cannot be installed on my Laptop.Later,they have installed Windows Xp2 including drivers.

But, when I came home and after 2 hours I got the same problem as earlier(OS corruption).This time instead of going to them(as I was vexed with delaying work and telling stories) I have done some google and solved the problem.After that it worked fine.

But,during online upgrading of Windows Xp2 validation failed.As a Authorized service center they have installed an Pirated windows Xp 2 on my Laptop.Now,I have to buy a new Original windows Xp. And now, even the Fan problem is reproduced.

My complaint is on Digitech Services Pvt.Ltd,Guragaon for:

1. Installing Pirated Windows Xp 2 on my Laptop
2. Not repairing my Laptop properly(OS corruption, virus and Fan problems)
3. Not returning the Old RAM (512 MB)

Bill details:

Bill Dated : 22/12/2009
DC No. : 0350/GUR
Authorized Person : Neeru

Br,
Yaswanth