Digitech Services Pvt. Ltd / Acer Laptop — Software Counterfeit and bad services | |
Hi Sir/Mam, I'am G.Yaswanth Kumar,from Gurgaon.Recently my Acer(3620 Model)laptop got virus and it's OS (Microsoft XP 2) got corrupted. On 22/12/2009 I went to Digitech Services Pvt.Ltd, which is a authorized service center for Acer,they told that my OS got corrupted so OS shall be reinstalled.They have billed me Rs.3700/- for 1. RAM up-gradation(Rs.2700/-) 2. OS reinstalling(Rs.1000/-) and to repair Fan I have paid Rs.1500/- as advance. At first they told that Windows 7 will be installed on my laptop including drivers.But,at the time of delivery I found that drivers are not installed properly.They told some problem with my Laptop configuration and so Windows 7 cannot be installed on my Laptop.Later,they have installed Windows Xp2 including drivers. But, when I came home and after 2 hours I got the same problem as earlier(OS corruption).This time instead of going to them(as I was vexed with delaying work and telling stories) I have done some google and solved the problem.After that it worked fine. But,during online upgrading of Windows Xp2 validation failed.As a Authorized service center they have installed an Pirated windows Xp 2 on my Laptop.Now,I have to buy a new Original windows Xp. And now, even the Fan problem is reproduced. My complaint is on Digitech Services Pvt.Ltd,Guragaon for: 1. Installing Pirated Windows Xp 2 on my Laptop 2. Not repairing my Laptop properly(OS corruption, virus and Fan problems) 3. Not returning the Old RAM (512 MB) Bill details: Bill Dated : 22/12/2009 DC No. : 0350/GUR Authorized Person : Neeru Br, Yaswanth Was this information helpful? | |
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