[Resolved]  Dish TV — i want to check my balance through net

Dish TV — Missing of Chanel

DD-1, DD-2, STAR UTSAV, COLOR, NEO, IN TV & SOMANY HINDI CHANEL IS NOT COMING IN MY SET(RECEIVER)

Dish TV — Non-working Set-up box

I have filed complain(complain #[protected] on phone regarding my non-working set-up box last 27/12/08 and until now no action has been done. I also filed an online complain for 2 times but to no avail. I have spoken 2 times to a shift senior/supervisor but i only heard lies and promises. I have even asked for disconnection as i am very pissed off.

Below is the email i sent to dish tv with their reply from "customercare" <[protected]@dishtv.in>.
[protected][protected]------
Dear Sir/Ma'am,

Thank you for writing to dishtv.

This is in reference to your e-mail regarding STB not working properly.

We sincerely apologize for the inconvenience caused.

We acknowledge the receipt of your complaint regarding STB not working properly & we will surely be doing the needful. Please note the reference number for the same is 19029087.

Reassuring you of our commitment towards best services.

Thanks and Regards,
Sanjay Kumar.
Customer service
dishtv


We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.

For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on Movie on Demand this week starting 1 Jan. To order, SMS MOD <your 11 digit VC no> 50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes) and not redeemable against any free offer)
================

Hi!

May 2009 bring bad luck for your company!

I am saying this as I have made uncountable calls about my complain filed on 27/12/08.[protected]. I have spoken to shift seniors already but to no avail. Every time I call I hear the same LIES for which I am tired.

I am paying subscription for nothing. I have to chase a HELL dish TV for this!

I am a foreigner and I have no time for LIES! Check the call history I had and you will understand. You better disconnect my subscription if you cant not fix my problem.

May you close your company soon for a very bad customer service.


your very disappointed and angry customer,

Noel Arellano

Dish TV — 201.Card Refresh Error

From three Days the dish tv collection is not working, since we have complainted 10 times for the malleshwaram office, they have not responsed for any our questions, plese take into a consideration and find out the problem


VC no-[protected], Sl no-08C4ABF38SM17554, MODEL-CD 1004IS

R SIR/MADAM
I HAVE PURCHED DOUBLE DISH TV CONNECTION MY VC NO IS [protected].NOW ALL THE TIME I HAVE GOT AMESSAGE FROM YOUR SIDE THAT PLS RECHARGE YOUR DISHTV SUBSCRIPTION IMMEDIATELY AND IT SHOWS THE VC NO [protected]. KINDLY BE SHURE THAT MY VC NO IS [protected] ALL THE MESSAGE RELATED TO THIS VC NO IS SEND TO ME NOT ANY.AND ALSO SEND MY SUBSCRIPTION DETAIL AND WHEN THIS VC NO IS TO BE RECHARGED.AND THE AMOUNT PER MONTH I SHOULLD IPAY TO YOU .

PLEAS GIVE YOUR TOLL FREE NO.

i want know detais

Dish TV — not renewed my account

i recharge one FREE RECHARGE voucher for Rs. 500 in GOLD pakage our vc no. [protected] on 01.02.09 at 01.39 AM but our package was not renewed. please renewal our package immedeate.

Dish TV — no response to the complaint given on 28th Jan

Hi,

The problem I am facing now is as below.

I have a problem with the Dish TV and was unable to view the channels. I have lodged a complaint for the same on 28th Jan 2009. I called up the call centre and executive said the problem would be rectified within 24 to 48hrs of time. But till now no technician visited to look into the problem. And I am regularly calling the call centre to send the technical people and every time I call up them they say that the problem would be rectified within 24 to 48 hrs. I am totally vexed up the way they respond to the calls and there is no priority as such for the compliants. They are taking their own sweet time to service the problems

Pls let me know how to overcome this issue.

Regards,
Ramakrishna

Dish TV — Asking extra charges to change the package

Dish TV India is asking of downgrading package charges 40/-rs .VC # [protected]
As in last month i have taken package of 300 /- (platinum) now this month i want to change the package as i don't want this much of channels so i want to change the package for this package change Dish TV is asking 40 Rs. extra.
When i am trying to talk with customer care they are saying this is company policy we can't do any thing using very arrogant language.
When i say please take your set top box back without giving me any money, they always say send a mail we will take it back .

if i ask for any managers mail id they refuse to give, always use bad language with customer.
when trying to submit complaint option on Site it doesn't work.
who can help me in this i am fed-up of all this thing

@ Dinesh,

These are the handling and processing charges for downgrading a package.

Dish TV — Taking money to downgrde the package

Dish TV India is asking of downgrading package charges 40/-rs .
As in last month i have taken package of 300 /- (platinum) now this month i want to change the package as i don't want this much of channels so i want to change the package for this package change Dish TV is asking 40 Rs. extra.
When i am trying to talk with customer care they are saying this is company policy we can't do any thing using very arrogant language.
When i say please take your set top box back without giving me any money, they always say send a mail we will take it back .

if i ask for any managers mail id they refuse to give, always use bad language with customer.

who can help me in this i am fed-up of all this thing

DISTV — Installation problem

My distv is not installed, please help me. Thank you.

koryo t.v — problem in dish tv

I have purchased 4 koryo t.v from himalaya mall on 26/01/2009.they give me 4 dish free on purchasing of t.v. they have told me that we will come to ur home within 2 or 3 days to install dish tv. but they don't come till today(8/2/2009).

Dish TV — No Channels are seen

this is to inform u that i purchase a dishtv connection on the month of jan 2009. this time i get all channels in this connection. but past one month i am not getting asianet, ss music, gemini, star plus and etc. and other some chennels are not getting. i register a complaint to ur call centre. but they didn't take a possitive action. i request to u pls correct this problem otherwise i forward to legal side

regards
Himanshu Naidu

[protected]

Dish TV — without any reasion dis connection telecast

sir,
I regret to say that, I had a very bad customer experince from last 2 months with Dish TV. They had disconnected the telecast of channels without any reason and any information. When we are asking the reason for the same, they are saying we are forwarding your compalint to our IT team and will be resolved within 24hrs. But after complaining many time finally they have continued our services after 3 days of complaint and do apologies for the same and commited will not repeat in future.

* But today again the same incident is happeing, but they are not doing any thing for the same and givening only excuses. Compaint no. 20789206 was given by dishtv customer care for this time.

* When we had buy the new two child connection, they told us all the channels would be freely telecast to you for next 1year. But they had barred couple of channels without notice.

I would request you to kindly look into the above matter, and take some strickt action agianst them.

My connection details are as follows-

Name Mr. SANDEEP CHAURHARY
Dish tv --VC NO [protected]
Mobile no.[protected]
Address: 15, PARIVHAN NAGARJAIPUR - 302001 RAJASTHAN(INDIA)

Dear sir;
Dear sir; I am Basavaraj Karnataka at-savanur, vc no-[protected], Kannada Silver pack, i recharge amout rs-333, on date of[protected], shateri cah point Hubli at the of three mounts you pepole still date two mounts over remaing one mount pending is their, and discannetkannada and other channels you take care your cousters, regadsBasavaraj

Basavaraj

Dear sir; I am Basavaraj Karnataka at-savanur, vc no-[protected], Kannada Silver pack, i recharge amout rs-333, on date of[protected], shateri cah point Hubli at the of three mounts you pepole still date two mounts over remaing one mount pending is their, and discannetkannada and other channels you take care your cousters, regadsBasavaraj

sir,
i am mayank from kishangarh nearbow ajmer, i just want to say that we cant see many chenal...we just see dd network and some other type chenal...not pe chenal ...so plz start my pe chenal...there side the agent are not good they cant help us...they are very rood.

Dish TV — Breach of Recharge Benefits

Hi I have been using Dish TV for an year now,

Before recharging for this month, i have contacted the customer care about the benefits of recharge free offer which dish tv is giving for their consumers and how to avail it. initially they said that i can recharge the offer pack with any payment mode and once it is paid i can get it activated after contacting the customer care.. Once I have paid the amount through easy bill and got it recharged... and when i have contacted the customer care after recharge to get it activated, now they say that this option is not valid if i pay through easy bill.

i have the customer ID customer name is "ravi shankrrao deshmukh"