[Resolved]  Dish TV — FREE TO AIR CHANNELS BLOCKED

DISH TV- FREE TO AIR CHANNELS BLOCKED

Hi,
This is to bring to your kind notice that i had taken a subscrition of Dish TV some 3-4 years ago by paying a subscription fee of Aprox Rs 5000/- for a service of 1 year.

At the time of subscription, we were ensured that even if the subscription tenure expires, we will continue to get Free to Air channels, as its obligatory for Service providers as per Information & Broadcasting Deptt, Govt of India.

Now, the DISH TV is deacivating the set top box itself if I do not get my subscription renewed. Actually they should deactivate the PAID channels only.

Is it just to Deactivate a subscribers services even after selling the SETTOP BOX with assurance of lifetime availability of FREE TO AIR CHANNELS ?
Is this the policy and rules of Ministry of Broadcasting, Govt of India and TRAI.

Request you to kindly look into the matter and do the needful as per Laws and norms set by the Governement.
My Dish Tv Details are:
VC No : [protected]-0
STB No : [protected]B55030629

Thanking you in anticipation,
Best Regards,
Sanjay Gupta
Mob:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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