[Resolved]  Dish TV — SINGNAL NOT FOUND ISSUE

I am Lalit Kakkar and my current VC no. is [protected]. My story is little bit confused I have purchased Dish TV in OCT 2007 Due to some technical problem I was not able to see TV a single day. I have faced so irritation from your customer care. All the time I called them for my problem and they sent some technician. he said that this is alignment problem. All the time technician came and align the dish and back to home but after 2and 3 days problem recurred. I always faced “SINGNAL NOT FOUND” error.

I always regret myself that why I should purchase DISH TV why not other services (TATA SKY). I have logged so many complains against this VC you guys can check history. I have got six month Free offer from you side but I did not use it properly a single day.

Technician has changed my set up box after six month then it started working. I have got waiver of 3 month from you team. But your technical guy changed the setup box and VC as well. My previous VC was [protected] which are still on my name and address.

Now problem is this I have got my waiver on my previous VC [protected] which is not my current VC. My previous VC Next Renewal Date: is 22 Oct 2008 and I am continues paying to dish TV from June month. I was not aware that my VC has changed. I did not use my waiver a single day.

Now I have done so many complain to transfer my amount from VC [protected] to [protected] VC. Few of complains no are 15710613, 15775856 and

15836627. But no body is entertaining me. They are resolving query without solving it.

I would request to you that please solve this complain. Please close (Deactivate) my previous VC [protected] and activate my current VC no. is [protected]. Kindly put my whole waiver amount to my current VC no. is [protected]. I have paid 293 bugs today to renew again my VC because customer care guys not doing any thing. My today Transaction Number is UR-22/09/08CR[protected].

I am paying my renewals from June month in [protected] VC due to your technician fault so please provide me appropriate waiver in current VC no. is [protected] so that I can avail this amount to next couple of months.

IF NOT Please advice me what to do.