[Resolved]  DishTV — POOR SERVICE AND CHEATING BY DISH TV

DEAR ALL,

YOUR KIND ATTENTION IS REQUESTED, AS MY V.C.NO. [protected] IN THE NAME OF JAVED ANWAR. MY ACTIVATED PACKAGE WAS MAXI, FOR WHICH I HAD MADE MY PACKAGE RENEWAL THROUGH ITZ CARD OF RS. 300/- ON 02.12.2008 (PAYMENT CONFIRMATION RECEIPT NO. UR-02/12/08 IG[protected]
AGAIN ON 04.12.2008 I AGAIN MADE A PAYMENT OF RS. 100/- THROUGH OXIGEN CARD (PAYMENT CONFIRMATION RECEIPT NO. UR-04/12/08 IG[protected]
THE TOTAL AMOUNT WHICH WAS STILL DEPOSITED AT DISHTV FROM MY SIDE FROM 02.12.2008 IS RS. 400/-
BUT I WAS SURPRISED TO SEE ON MY DISH TV ACCOUNT THAT MY NEXT RENEWAL DATE IS 07.12.2008, WHERE IT SHOULD BE ATLEAST AFTER NEXT 30 DAYS i.e. AROUND 07.01.2009.
NOW ON 08.12.2008 ALL MY CHANNELS WERE BLOCKED IN THE MORNING AND AFTER MAKING SEVERAL PHONE CALLS AT CUSTOMER CARE, CHANNELS STARTED IN THE AFTERNOON, BUT AGAIN ON THE ACCOUNT INFORMATION, INFORMATION IS COMING THAT YOUR NEXT RENEWAL DATE IS 11.12.2008. NOW TODAY ALL MY CHANNELS WERE BLOCKED AT 2:30P.M.INSPITE OF MAKING MY SEVERAL PHONE CALLS AT CUSTOMER CARE, FROM WHERE A REPEATED ANSWER WAS RECEIVED EVERY TIME THAT YOUR COMPLAINT WAS FORWARDED, FOR WHICH I WAS GIVEN A COMMON COMPLAINT NUMBER FROM 08.12.2008 WHICH IS 18304278. AT THE MOMENT WE ARE NOT ABLE TO WATCH THE CHANNELS EVEN FREE TO AIR.
IN THIS WAY I AM COMPELLED TO SAY THAT DISH TV IS A BIG CHEATER AND THEY HAVE APPOINTED A BIG ARMY OF CHEATERS AT THEIR CUSTOMERCARE CENTRES FROM WHERE THEY MAKE FOOL TO PEOPLE BY SNATCHING MONEY FROM THE CUSTOMER`S POCKET AND NOT ATTEND THE CUSTOMERS PROPERLY OR TALKED PROPERLY, FOR WHICH THEY ARE APPOINTED.
AS THERE IS NO FAULT/LAPSE FROM MY END SO WHY SHOULD I SUFFER ? AND THE INCONVENIENCE WHICH IS HAPPENING TO ME AND MY FAMILY IS THE TOTAL RESPONSIBILITY OF DISH TV.
I SUGGEST TO ALL THAT PL. DO NOT GO FOR DISHTV AT ANY COST AS, THEIR SERVICE AFTER GIVING CONNECTION IS ALMOST RUBBISH.