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DishTV |
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97 Reviews
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Vijay Krishna Srivastava 
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DishTV very poor service
Dear Sir/ Madam,
I’m Vijay Krishna Srivastava from Guwahati and I purchased DishTV connection of 3months subscription scheme as on 25/April/2008. After couple of weeks, I’m continuously facing “No access / Signal not found” problem apart from this problem I’m also in problem of their customer care services of such a reputed group. Whenever I call at 18601803474 (East region) they never pick their customers calls only one line is repeated continuously “this week is for Hera phere movie order your demand movie” but I ever get the line of their customer executive to tell my problem & this phone line is chargeable also, so after 15-20 minutes of wait I’ve to cut my phone from my side. This is really a very good service of Zee network enterprise for their main customer because they know they the existing customer is in their hand, so it is good not to hear their problems. When I call at DishTV Toll free Airtel mobile no. of Nodia, they pick the phone but ask me to hold the line but after that no reply for a long time and finally they disconnect the line from their side. So this is the Goodwill of Zee network / Dish TV. I mail to dish TV number of times regarding my problem of “No access / Signal not found” which was solved but again after few days it repeated itself. This is my final e-mail to Zee network enterprise / DishTV else I’ve to prepare myself for suit a file in consumer form. I’ve a proof against your customer care executive regarding holding the customer for a longtime and disconnect the line as I record it in my mobile phone.
-Vijay Krishna Srivastava
VC – 01505469095
House No. 05, Naharani Path,
Last Gate, Dispur, Guwahati-6
Mob. No. 0-9954573472 / 0-9954016316
e-mail: vijay.up@rediffmail.com
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 96 Comments |
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bindaas, firangi, bindaas movies, neo, etc kab shuru karenge
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I purchased Disht TV set top box and subscription from an authorised dealer in Ghaziabad. He bluffed about the services and the costs. He misguided me about the packages, quality and channels. I have paid him all amount but he has not deposited that amount in Dish TV office. Now dish TV has stopped my services for not paying. I am planning to go for police complaint against dealer and dish TV. As dish tv must take responsibility of their Dealers.
Thanks
Regards
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hi i am prashant living in delhi i got dish tv on 14 jun 2008 and it has not been activated till today 23 june 2008 i am not able to watch any channel i paid 3000 rs but not getting value for money i wasted 300 ruppes in calling them but no body is taking responciblity and getting it sorted its very bad attitude they have and taking a dish tv is like inviting a bucket full of problem they said they did not recived subscriber application form i faxed it and then mailed it and got confirmation mail as well but they still say it is not been recived its really rubbish thing i think cable was a good option
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I had lodged complaint with customer care regarding no signal for any of the channels on may26th. But guess what they told me personnel will visit my place within 48 hrs. But have not visited till date. Its been almost 1 1/2 months.They don't even pick up the phone...We have paid the monthly subscription without any channels for so long...I feel like suing these guys. Dishtv and the customer care sucks...
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HEr in GUNTURU (AP, 522002) too, we suffer from the defective services of Dish TV. For no reason, the connection gets terminated. No access or Conditional access is shown on the screen. Despite paying money in advance, we were to suffer the loss of entititled service . We plan to move the Consumer's Forum this week
Markandeya Prasad
GUNTURU 0863- 2252158
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I fully agree, Dish TV have very poor service centre.
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
Be carefule & Be away from Dish TV
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To,
The manager of dish G.TV, DishTV,
Sir i bought a dish (vc:-015047171630) befor some months and i had bought a new dish (vc:-01505587986 )bofore the last three months the onwner of this dish is Mr.om perkash his adress is HNO:-E:-601 camp No-1 nangloi delhi: -110041, now i Mr.raghunath kindly request to you that i want to seperate my dish because i am using dish (vc:-015047171630) sir please issue me this dish as seperatly and please release the another dish (vc:-01505587986)to Mr.om perkash i shall be obliged to you thankig you sir,
your sincerly
raghunath
HNO:- F:-14 kuversingh nagar nangloi delhi :-110041
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To,
The manager of dish G.TV, DishTV,
Sir i bought a dish (vc:-015047171630) befor some months and i had bought a new dish (vc:-01505587986 )bofore the last three months the onwner of this dish is Mr.om perkash his adress is HNO:-E:-601 camp No-1 nangloi delhi: -110041, now i Mr.raghunath kindly request to you that i want to seperate my dish because i am using dish (vc:-015047171630) sir please issue me this dish as seperatly and please release the another dish (vc:-01505587986)to Mr.om perkash i shall be obliged to you thankig you sir,
your sincerly
raghunath
HNO:- F:-14 kuversingh nagar nangloi delhi :-110041
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I am a subscriber of DTH for last three years and if they dont provide Neo cricket i will go to the tata sky.
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Dish TV is a company which seems to be misappropriating the amount. After taking a yearly charges they disconnected the connection within 7 months for non-payment. After calling their numbers they have got only one reply "problem will be solved in 3 to 24 hours" and same reply is given even if called after 2 days. All the friends are advised to keep away from such a cheat company.
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Dear Sir 24th Dec 2008
I wish to discontinue my connection wef 31st Dec 2008, the day my subsciption expires. My VC no is 01505152215.Please confirm that you have made a note & do the needful. Thanks--P.P.Kane
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Dish TV has the worst service.
Suddenly my set top box stopped working and I am told it needs some software upgrade. Also I have been asked to pay for it which is bad as I do not understand why it needs upgrade in first place. All their customers using the same set top box would require similar upgrade and Dish TV would charge them too.
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sir, subscribed channel are not working properly like, TV9 KANNADA, JAYA TV, Z TELUGU & ASSIANET so plz clarification and rectfy error
thanking you
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I request dish tv to provide Important marathi channels like saamtv, star maza, star pravah, ibn lokmat, etc which even mere cable operators provide. I made several request to the customer care ; but their answer is the same is under process. Please inform me when you can provide these channels
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Title : DISH TV DTH SERVICE
Complaint : Sir, MY DISH TV VIEWING CARD NUMBER IS 01505324553 1.
I have taken DISh TV DTH connection, VC NUMNER=01505324553, MAXI PACKAGE OF RS 300MONTHLY, ON 2MARCH 2008 on Yearly payment basis and I HAD PAID FULL ONE YEAR SUBSCRIPTION CHARGES OF Rs.3600 & my next renewal is 2/3/2009.
2. Upto November 2008, therewas no problems with the dish tv services and i was enjoying the all channel as per Maxi pack . Now, They have forcibly removed the channels cnbc awaz, ccn ibn, cnbc18 in between my subscription period(on dec 2008).Now in my tv screen, message is coming the TIMES NOW & ZOOM channels will be removed from 31/01/2009.They have started asking extra money Rs 25/Month extra for the same which i already had paid.
3.Being a annual customer, it is highly frustrating that in the middle of the period dish tv has started removing channels, whereas it should after the end of my annual subscription period
4. In the view on above the service provided by the dish tv is not up to the marks .
5. I have given feed back in writing that i will go to CONSUMER COURT if problem is not been resolved.
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I Vijai Kumar Sinha took connection of Dish TV on 09-03-2004 from Ankita
Distributors at a cost of Rs. 8350/- . V.C. No. 01500083801. Some defects
perhaps related to adjustment developed in the dish and set top box in
July’04. After several persuasions on telephone Sri Biplav Kumar Bose came on
22.07.2004 and instead of adjusting the same on the spot, took away my set top
box and said that he will reinstall it after getting the same readjusted by his
mechanic. After several telephonic reminders one day Biplav Kumar Bose came with
a set top box and told that my original set top box developed some major defect
& since it is in the guarantee period he has sent the same to Noida for
repairs. In the mean time he is installing the demo set of his show room. He
would replace the same when received from Noida.
Since then I have been reminding him from time to time for my set but every
time he says that it has not been received from Noida as yet. In the mean time I
have been receiving SMS message from you on my mobile regarding the renewals. I
am pretty sure that the Biplav Kumar Bose who is husband of your dealer Lipika
Bose (ID 4732) has resold my set to somebody else and cheated me by installing
his demo set at my place which is now not working since several years & is
not being recharged.
It is requested that you peruse your dealer to return my set to me & till
then kindly block the set instead of recharging it.
Also arrange to transfer the DEMO SET in my name which
was handed over to us by Mr. Biplav Bose and activate
the same as soon as possible.
I hope your company will not like to become a participant in the fraud of
Lipika Bose & Biplav Bose.
Details of my original set & demo set are as under:-
Original Set of V.K.Sinha Demo Set of Lipika Bose
V.C. No.01500083801 V.C. No. 0150006290
Subscriber Vijai KumarSinha Dealer ID 4732
Address at which the set was originally installed
City Jamshedpur
Address, 204 MIG Colony Adityapur – 2
Jamshedpur 831 013
Mobile No. 9431184672
E-Mail: vijai_sinha@yahoo.com
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WHEN I CONTACTED CUSTOMER CARE AT 1-860-180-3474 THRICE ALL THE TIME CALL WAS DISCONNECTED, NO ONE WAS READY TO HELP WHEN I REQUESTED FOR SUPERVISOR.FIRST TIME I SPOKE TO RAVI, HE WAS VERY RUDE AND ASKED ME TO CALL BACK AS HE IS NOT ABLE TO TRANSFER THE CALL. SECOND TIME SPOKE TO RAKESH HE WAS RUDE TOO AND FINALLY SPOKE TO DIGVIJAY HE PUT ME ON HOLD FOR MORE THAN 5 MINS AND DISCONNECTED THE CALL. IF THIS THE CUSTOMER CARE THEN SORRY TO SAY YOU GUYS REALLY SUCKS. I WOULD SUGGEST PLEASE CHANGE THE NAME FROM CUSTOMER CARE TO CUSTOMER HARASS WHICH REALLY SUITS YOUR PROFILE THE WAY CUSTOMERS ARE TREATED WHEN THEY CALL HOPING THAT THEIR ISSUE WOULD BE ADDRESSED PROPERLY. PLEASE STOP MAKING ANY PROMISE TO YOUR CUSTOMER WHILE YOU SELL YOUR PRODUCT.
FINALLY I WOULD SAY YOUR CUSTOMER SERBVICE REALLY SUCKS!!!
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new packege with colore tv, bindass moves, utv moves in dish tv plz full inf.
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please start neo sports...please ...my name is ravi bhatia...and my vc number ...01500672331
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I am also one of the victims of the Fraud played on me.Despite subscribing for all Hindi channels, I hardly get channels in hindi, like sanskar, utv, colour, mahua, bihar, mp and so many other channels.When switched on to the above channels, it shows contact toll free no.
It is a real pain and irritating too.They have really indulged in gross profiteering, and taken oath on Affidavit not to accept their fault and defend the matter, that they only are correct and all are fools.neo sports is missing.
They can't survive in this cometitive market, unless they change their attitude and have sympathy and empathy for the customers.Training for their staffs are of paramount importance.
They must learn from Tata sky and hathway.my vc no.is 01501465125.
Pl.restore all hindi channel being displayed and withdraw the appeal filed by you before State Commission Hyderabad against the order of Dist.Forum by accepting yr.mistake and settle the mtr.amicably, if you are sensitive.
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Atul Tyagi
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