DishTV — HD to SD

Address:

Gujarat

I wanted to convert the HD connection into SD connection.

But after contacting to customer care they told me to switch off the set top box for 90 days and after that I will be able to recharge SD package but after some days again when I asked customer care and wanted to escalate the matter they told me HD to SD package transfer is not possible,

However one of my friend has airtel set top box and there is facilities of both SD and HD recharge in it.

So I requested to Dishtv, please resolve this matter ASAP.