[Resolved]  DishTV India — non reciept/blurred channels

some of the channels like dd/colours etc are not available at all. some channels are blurred (cnbc, zeetv etc.). when service centre is approached for correction, they ask for the payment of mon. Rs.170/-. my vc no. is [protected].

sandeep agrawal
138, duplex-2, rajat vihar,
sec-62, noida-201301.
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Aug 14, 2020
Complaint marked as Resolved 
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August 14, 2011 - I made payment of 570 on August 14, 2011 - As per your Dish TV offer pay for 2 months get one month upgraded plan with some add on channels.

I got the upgraded Chanel offer from Dish TV for the above payments.

August 16, 2011 - I made one more payment of 570 on August 16, 2011

I did not get any offers on this payment

Dish TV - Says - Only one time offer given to the payments.

This is not mentioned anywhere in the policy document that only one time offer will be given. Even and they don't even have a policy document for this one. This Offer was closed on September 2. Since the payment was done well before I should be entitle for the offer.

After speaking lot to the customer people nothing helped. Not I am being fooled and I have unnecessary made the payments for 4 months and got offer for only one month.

Thanks
Sachin Bhagwat


Concern - Who will understand this, being a Lay man no one will understand the policies clear cut - I paid you extra on the same month That was my mistake.
I belive it is good that not to do any prepayments as I was planning to make payments for one year now my take is people who make paymets for one year are getting fooled as they miss on the new offers

As I am using the Gold saver for 285/ - I have made the payments till Dec 11, 2011. Now Dish TV is offeing a new WORD PACK which is cheaper and having more channels so the existing customer are missing and getting fooled on doing the prepayments.

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