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FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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At last after 4 days ..I got the HD hardware..I had already paid Rs. 1775/-
1. New HD set top box Rs.990/-
2. Installation & service tax Rs.225/-
3. Recharge for one month Rs. 560/-
payment received by Mr. Deb Das & Sujay, authorized dist tv partner,
Infinite marketing services on 10/07/2012 at 11 a.m. whose bill no. is
227. However, still now service is not activated.
My question is without any mail communication or made a call to
customer care ...does anything can't be done properly. It's not first time
for me .. I am facing this problem several time with ur service since
2008. I[censored] guys have a record u can check it out from ur end also... there is a huge communication gap between ur call center and business
franchise. Franchisee, owner-Mr. Sanjib Das, don't have the update regarding charges because they demand activation charge Rs. 400/- inspite of existing customer whereas after I made a call to customer care they withdraw that amount . Kindly make sure to rectify this..
If Dishtv don't able to provide proper service... plz let me know. I'm ready to leave the service because there are other services provider available in India