DishTV — I recharge the account but still it is showing recharge now

Address:Maharashtra

I have recharged my dish tv account with 325 rs ,I have a chil parent connection ,parent is working and is showing validity for only 20 days and my child connection is not working and showing message recharge now ,I called customer care many a times ,but they say they will call back and rectify the issue .but i am not receiving any call neither they are rectifying the issue

Please help regarding the same
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