[Resolved] DishTV — STB stopped working | |||
This morning after using the DishTV service for around 18 months the STB stopped working. (it stays in 'boot' mode forever) It was working fine till yeasterday. After calling DishTV they immediately declared that the hardware is faulty without even helping the customer dignose the issue. Also told me that a technical person will come visit us and we will have to pay all the charges up to Rs.600 for that visit. From their behaviour it looks like as if they know that STB was going to go bad after using 18 months for sure. The hardware provided by DishTV was certainly of very poor quality. I am using Zenega D-6000 HD model. If anyone has same issues please raise the voice and let DiscTV know what consumer can do if proper customer service is not provided. Nilesh cell: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I have been having signal not found 301 err frequently since installation. It is about 5 months since installation and 6 times this has happened. Including last two days. Yet to be fixed. Customer support and the whole dish tv team doing nothing about it. They never show up. Last time it took them 15 days even to show up at your doorstep. Btw I live in the heart of Chennai. After 1 month fixed it. Again after month and half same issue is repeating. WORST company. very cold people and they totally stress out the customer both mentally, time wise and financially. My bad fate got into it. Stay away completely from them.
Any luck solving this? I am facing this problem now.
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Dish TV — Hardware not issued
Undersigned purchased dish tv on June'08 in Greater noida.But at that time hardware not issued to the undersigned and connection given through MOV (Main dish provided by DISH TV) .I have calling so many times in customer care to issue my hardware(i.e LNV+accessories) but till date no action taken and giving the regional office no of dish tv, where nobody picking the call.Pls register my complaint.anil Kumar
[protected]@yahoo.co.in