[Resolved]  DishTV — Wrong Upgrade Price Charged

Address:

West Delhi, Delhi

I found information on DishTV Website that I can upgrade from SD to HD by paying Rs 990. They also mentioned a procedure how to get this upgraded and where to send message. I would also like to mention that they have a different upgrade price for the person who will send the message mentioned on the website(Rs 990) and for by calling the price would be Rs 1190. They have clearly mentioned that in this they do not have any installation charges of Rs 200. The same has been confirmed by their technician and distributor. I send the message and got a call from customer service team but i was charged Rs 1190.

After sending this complaint to DishTV, they told that earlier it was RS 990+Installation+Package, however the time i have applied they can check the data and also I have send the screen shot of the website about the same, but still DishTV is not ready to accept they they are lair and cheater. They can not stand on their commitment just for Rs 200.
I would suggest the person who is planning to buy DishTV, go for either TataSKy or Hathaway as they will provide you better service and flexibility than DishTV. I have two activate connection with DishTV with RMN number [protected] (Where I have the concern) along with [protected]. DishTV has no toll-free number and for every issue you have to send message which will charge you Rs 3 per message. I am planning to quit DishTV and will go with a good service provider like TATA sky. Also the website DishTV has created is not user friendly at all.

I spread this message to make people aware about dishTV, because i know they will not call me or mail me any more to refund Rs 200 in my account.

Thanks
Sanjay M Suman
[protected]
[protected]@gmail.com