[Resolved]  Dlf — Harassment

Address:Gujarat

Complaints are pending ...

Harassment by first floor and ground floor regarding water supply
To,
The President
Dlf Residents Welfare Association
Q- Block, DLF phase 2, Gurgaon

Dear Sir,

This is to bring to your kind notice that I, the resident of Q2/16 second floor phase 2, DLF city Gurgaon is being harassed by the first floor and ground floor people regarding the supply of water.
We being the humble don’t want to get into any quarrels on these small issues and also on being salaried people, in this season we have spent Rs 3000 on hiring water tankers and approximately Rs 5000 on the drinking water jars. We have spent Rs 13000 as expenditure on buying the personal tanks so that we can have water of our own and do not fight with anybody. Even if we tell these people(first floor and ground floor) that let us hire a tanker as the water supply is low by dlf, they both are not ready to pay. If we tell them that we will pay, then also they do not allow us to get the underground tank filled saying that their house gets dirty. Also if ever the motor sucks air, we are not allowed to go as their house gets dirty. They both together shout at us. You can well imagine the mental harassment that we do not get water and above this allegation is put on us that we do not cooperate.
They both have united and do not allow the water to reach the second floor. We have tried to solve this matter by just talking but no effect is there. The people of first floor use abusive language and being senior citizens take the sympathy of everybody and speak lie to everybody that we harass them. They have harassed us so much that I have become the sugar patient and a high BP patient. My wife has cervical which aggravates as she has to pick up the buckets of water from kitchen to the bathrooms. No water reaches any bathroom. It comes only in the kitchen and that also for 10 minutes You can well imagine that how can we survive on water which comes for 10 minutes with utmost low pressure.
They run the main motor for 15 minutes to fill the underground tank with direct water and the water doesn’t reach the second floor as the pressure is very low. If we try to run the motor again then the objection is raised by the ground floor people. They do not run the water for full time as the electricity bill becomes high. They do not want to pay more and also do not give us the supply of water. The motor, the underground tank and the black tank of 2000 litres is common and is in the back courtyard of the ground floor but he says that he is the owner of all the things as they are in his premises. So we request you to kindly take the appropriate action like the common motor should not be in somebody’s house but rather in the common area in front so that if ground floor people are not at home then somebody else can switch on the motor. We don’t get water when they are not at home.
Actually the first floor old people live alone and harass us too much so that we sell the house and they want to bring their own daughter here. They call their daughter and son in law who comes and shouts on us.We kindly request you to take such a solution so that we get the equal share of water as we pay the equal share of the bill. During the timing when direct water comes, first and ground floor finish up there house hold chores and store water in their kitchen tanks but when second floor maid comes there is no water left for cleaning the utensils and sweeping the floor. My RO system doesn’t work at all and I am also paying extra to my maid for washing clothes as my washing machine doesn’t work without water.

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Warm Regards
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Aug 13, 2020
Complaint marked as Resolved 
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