[Resolved] DMRC — misbehavior

[Resolved] DMRC — misbehavior

H himanshuon from New Delhi, Delhi

i was travelling to G.T.B nagar from tiz hazari on tuesday 2/6/09. accidentally i missed the station. when i cam on the next station, model town, i had to change the platform to reach my destination but was stopped by the metro staff. they said this is an offence that i have exit the stn n make an entry again with a fine of rs.50. when i negotiated, they used foul language n demanded rs.50. instead of traveeling again i exited, travelled by auto rikshaw. in this two care takers and the customer care executives were involved. it happened at 12.30pm Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

R.L.GUPTA

from Delhi, Delhi

I had put in a written complaint vide complaint book entry No.325071 at Shastri Nagar Metro station against the misconduct, assault & extortion bid by the Metro kiosk attendent & two safai karamcharies.that happened at about 4.00 PM on[protected]. I also sent my complaint to the Chief Vigilance Officer through email at 08.50 PMon the same day i.e.[protected]. Till date no action has been taken. If such is the working of the METRO Vigilance department, it is very irresponsible act. If bo strict deterent action is taken immediately & there is no responce within a week, I shall be constrained to fesort to file criminal cases at the cost of the DMRC ( of cource including dharna / demostration & media reporting.)
R.L.GUPTA
Advocate, Delhi High Court
R/o E-2 / 114 SHASTRI NAGAR, DELHI-110052

abhi

from Delhi, Delhi

dear mr. gupta,
DMRC staff is really useless and third grade. even the customer care people and drivers, maintenance staff is also useless. when you talk to them in english, they are not able to answer.

i think DMRC recruitment staff took bribe from RICKSHAW pullers and provided them these jobs.

these biharis always show BHAI-CHARA when ever you make any complaint.

the best way is - write a complaint in presence of station controller or .station controller and provide them your address. they will answer you in written at your address and then your can put a case against them.

and simple way is - talk in english, ye bihari waise hi ghabra jayenge.