[Resolved]  DMRC — staff negligence

Address:

Haryana

i sahil baught ticket frommgf station to huda city center (rs10).and accidently due to certain reason my token was not senserod by the gate machine and when i reached exit at huda city center it didnt worked an i asked guard fo reason and he abused me and i was getting late for some personal reasons and i jumped over i would have runned but they called me and i respected their call and went to coustmer care where i told them the whole seen but instead of solving my problem they abused and threatned me and asked for 100rs as bribe and i refused so manoj (custmer care guy)& (dinesh guard) took me to sachin in control room their i sat on chair and he just threatned with one officer there to put me behind bars for false reasons i again and again told them i was wrong but sir the machine also didnt worked as i took token and followed the procedure but machines also fail some times and still they took 200 fine .... if i was wrong then machine was also so they took fine from me but wat about that machine it was too wrong then why only i paid panelty......and i was disrespected and made fun off......please its a humble request to take strict action against those people
my tokken no. [protected]
fine recipt no.69442
i also filed a complaint but the excutive (manoj)didnt told me when will i get the response
complaint receipt no.25499..
and custmer care no. at coustmer care window is also no working ie.[protected]