DoCoMo — misguide and irresponsible

I have gone to Docomo store in South Bopal Ahemdabad : name Deepak soni. I want to port my number so he ask me to pay the fees and documnets and I did the same . After 6 days I again visited the same and ask ; Then He ask me which documents have you submitted and I dont have ur documents. Then I scold him and after he remember he has my documnets. Then Again he said I ll do dont worry, and again after one day I got msg that My for is rejected and when i go to him, He was not aware of this and said might be ...so this way the Guy wasted my time and he dont have any knowldge about tha same ...I request the DOCOMO pls take follow ups o[censored]r store because It affects ur repo and make customer trouble...