DoCoMo — Unauthorized Activation of Music Mall

Address:

Maharashtra

Hi,

A service called Music Mall has been activated without my consent. The customer care person says it gets activated on accidental click on any pop up.Due to which money is constantly being deducted even though on my repeated request for the deactivation of this service.

Can docomo stop providing such services which can be activated by just a innocent and accidental click on any pop up. They cannot afford to cheat their customers in this way!

My earnest request to DEACTIVATE (written in bold so that the docomo people can understand what it reads) this Music Mall service or i will have to discontinue my number and search for other customer providers.

Also i would like a them to discontinue such a pop up wich gets activated without any kind of registration.

- Shwetal (Frustrated customer)