[Resolved] Domino's Pizza — Worst service | |||
HI....I have been ordering pizza for home delivery from various outlets out here like papa johns , pizza hut and dominos too but let me tell you this that DOMINOS has the worst service expected . First your website does not allow me to order online since the store is not available, then when I call their number they keep transferring my call. somehow when i find the store number and i call them (jp nagar) they tell me that they will be delivering pizza in around 50 minutes . AS A MATTER OF FACT MY RESIDENCE IS JUST 1 KM FROM THE STORE. after one hour i get a call from the person delivering me pizza asking for my address. I keep explaining him and somehow he is not able to understand i don't know how...I have been doing this every fourth day i order pizza from dominos. I don't understand why the same outlet doesn't understand my address...how stupid it is.....I can't wait for my pizza to be delivery in 2 hours, i don't think anyone is that stupid. I wanted to write this to bring it to their notice how things are going and how can they go worse. Today was the last time when i ordered the pizza from dominos. Their tagline 'Khushiyon ki delivery' should be changed to 'frustration ki delivery'. I never thought pizza delivering was so hard. The best thing is the pizza guy last called 10 minutes back from a petrol bunk next to my address. Wow dominos i have NO petrol bunk even within a range of 1km. U made me wonder if i ordered pizza in some other city. Thanks for your worst service. Waiting for you reply. Gaurav [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Worst service by dominoes ever, we placed an order fpr few pizzas and whn they came, they were in the worst condition, frst of all they wernt hot, second they were stuck to the rooof of the box with base and cheese separate, also the toppings were all over, lastly also the boxes were opened n not closed, so whn I called the firm they kept transfering my call, and hung up in the endwhich is horrible
Frstly i[censored] chrge soo much then the service should also be good, bt I was a regular in ordering dominoes bt now im highly disappointed with you, never ever ordering dominoes in future
nobody evn had the decency to call bck ...terrible
Frstly i[censored] chrge soo much then the service should also be good, bt I was a regular in ordering dominoes bt now im highly disappointed with you, never ever ordering dominoes in future
nobody evn had the decency to call bck ...terrible
I ordered pizza at 9:27 pm but I did not receive till 10:15 pm then I rang up to domino's even then no proper response was given to me .After that again I made a call 10:30 pm this time no one picked my call then I rang up with my unregistered number, this time I got immediate response of my call.
At last I received my pizza 10:45 pm now instead of getting hot & fresh one what I got a super chilled pizza this has been worst experience I have ever seen. I want all my money back.
My order no. is 317.
Domino's add. Ceebros no 20 10th avenue ashok nagar, Chennai-83
At last I received my pizza 10:45 pm now instead of getting hot & fresh one what I got a super chilled pizza this has been worst experience I have ever seen. I want all my money back.
My order no. is 317.
Domino's add. Ceebros no 20 10th avenue ashok nagar, Chennai-83
I ordered pizza at 9 : 27 pm from ceebros, No.20, 10th avenue, Ashok nagar, chennai -600083 but I did not receive till 10 : 15 pm then I rang up to domino's even then no proper response was given to me. After that again I made a call 10 : 30 pm this time no one picked my call then I rang up my unregistered number, this time I got immediate response of my call. At last I received my pizza 10 : 45 pm now instead of getting hot & fresh one what I got a super chilled pizza this has been worst experience I have ever seen. I want all my money back . My order no: 317 dated 27/02/2015.
My bill amount Rs.529
My bill amount Rs.529
delivering non veg pizza for veg pizza
I have ordered veg tomato pizza order no 50 dated 29/12/2014 and they delevered non veg pizza order no 43 how can they make such big mistake.Be careful when u all r taking delevery for ur order in dominoCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
6564
Pending
0
Resolved
724
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
View all Domino's Pizza contact information
I have placed order in the below mentioned store
BANERGHATTA ROAD
GROUND FLOOR, GOWRY'SBUILDING NO. 16, DOOR NO.239/E-2/4AREKERE GATE, BANERGHATTA MAIN ROAD, BANGALORE - 560076 PH.NO.[protected]
Phone: [protected]
I am stating near devarachikanahalli bus stop and we placed order to this store several times and they delivered also.
But today we placed order for pizza and in pizza tracker it is showing dispatched and still we didn't receive the pizza .after 1 hour they called and saying that they are not deliver the pizza to the address what we have given. But before several times they have order the pizza to this address only all of a sudden today they are telling that they cant deliver the pizza. if they cant deliver the pizza to this address then they have to inform us immediately as soon as we placed the order .
But after 1 hour people are calling and telling us that they can t deliver the pizza this is not at all acceptable.
and the person who spoke to us and the manager of the store didn't speak properly with us they have given very arrogant answers.this is not the way to talk to the customer .