Domino's Pizza — unprofessionalism,mockery

Address:

Hyderabad, Andhra Pradesh

i am a surekha,resindent of s.p.nagar,kukatpally.dominos pizza boasts of delivaring pizza within 30 minutes or free.i was mocked by the manager of hydernagar branch for asking the same when i received the order after 35 mintues and my guest already left.he accpeted he was late and gave excuses and when i reminded them of their 30 minute promise,he ridiculed me saying i was doing al that becoz i wanted it for free!! this happened on 27 sep 2012 at 8.45 pm.
such unprofessionalism from such a reputed company.i returned the order and also paid the poor service boy ,who told me that actually the order was given to him very late and hence the delay,almost 25% of the bill as tip without even taking it.
dominos...u just lost a very loyal customer and DONT PROMISE WHAT YOU CAN'T DELIVER.