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DOMINOS

DOMINOS
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2 Reviews
  chi0254 on Jun 30, 2012

poor delivery

Dear sir

This is with the concern of the company policy of delivering the order within time span of 30 minutes, and not even providing the right and prompt information about the order being placed at dominos Dehradun rajpur road outlet. i have placed the order worth Rs 300 Approx at 10.28 pm and was being assured to get the delivery, as my residence is only 1.8 km away from the outlet but then also the order was not being delivered by 40 minutes, and when i called the outlet again, i was being kept on hold for another 180 seconds and after that the line was being disconnected.
as the company is promising more in terms of delivery, my main concern is that these people should not make the commitment with the customer and if doing so, then it should be fulfilled. i dont know where the fault is being occuring, but its the pathetic service what i have felt twice, and because of this order at least faced a bad name for myself who used to be a publicity agent for the product as well as service.
dominos dehradun is going down sorry to say that
chirag singhal
9760730005
dehradun
1 Comment

Comments

Jun 30, 2012 by
Zeal Vora
 
record the conversation of your call from your mobile, and make sure you tell them you are recording the call before you talk to them.

If they accept order and don't deliver, or don't give in for late delivery, you can show them recorded conversation and ask for compensation or go to Consumer Court.

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