[Resolved]  DTC bus service — LOW FREQUENCY DURING OFFICE TIME

To Manager,
Delhi Transport Corporation (DTC)
Subject:Complaint regarding low frequency of bus no 166 during 9.00 am to 10.30 am.

Dear Sir/Madam,

Sir I am a passenger of DTC bus. Your service are very bad of bus no 166 stated from Shalimar Bagh to Palika Kendra during office timing 9.00 am to 10.30 am. Sir i also want to draw your kind attention towards heavy rush during morning time ,there are many buses standing on the bus stand which should be started on that time but not started on time. For example Bus no DLIP/B-9882 , 166 SHALIMAR BAGH TO PALIKA KENDRA always comes late and not stoping on exact bus stop due to rash driving.


There are so many passengers who are traveling from this route all of has to face a lot of difficulties, so sir please solve these problem as soon as possible.

Regards,

Rinky

Resident of Shalimar Bagh
New Delhi
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Aug 13, 2020
Complaint marked as Resolved 
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To the Manager,
Delhi Transport Corporation (DTC)

Subject:Complaint regarding low frequency of bus no 542, 507 between 9.00 am & 10.30 am and in the evening between 4.30 pm to 6.30 pm.

Dear Sir/Madam,

This is with reference to the infrequency of buses Route No.542 & 507 between 9.00 am & 10.30 am and in the evening between 4.30 pm to 6.30 pm.

We would like to draw your kind attention that there must be normal frequency of above mentioned buses to avoid huge problems while travelling and reaching to the destination by the passengers.

Many passengers come via these route and face lot of problems in commuting.Therefore, you are requested to make available the above buses during office time.


Regards,
Anju & Jyoti

Employees at Hauz Khas, New Delhi
To the Manager,
Delhi Transport Corporation (DTC)

Subject:Complaint regarding Amount of ticket in Low-Floor AC Buses having Non Working AC's.

Dear Sir/Madam,

This is with reference to the above subject that in most of the AC Buses wherein the AC's are not working, a passenger has to pay the same amount of ticket as Low-Floor AC buses charge. But here, if ACs are not working then, why does a passenger pay that amount? Either, you give an order to repair those ACs or charge less, might be equal to, as in Green Low floor buses.

Hence, you are suggested to repair the AC's of Low-Floor AC buses or lessen the ticket amount in such buses if ACs do not work.

Thanking you,

Regards,
Anju & Jyoti

Employees at Hauz Khas, New Delhi

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