[Resolved]  DTDC — One of the most trusted courier services could not deliver the mail on time

Hi Sir

DTDC courier services is one of the most trusted services for delivering mails in India.
I used their services to submit my application in the month of June.
The application was destined to Sikkim University from Birbhum district in West Bengal.
I was so sure about their delivery that I did not check whether my consignment reached
Sikkim or not. Moreover I had to return to US, so I got busy thereafter. But when I
did not receive any communication from the university even after 2 months I got worried.
I checked with the authorities and found that my application did not reach the concerned people.
I am also surprised if the consignment could not be delivered why wasn't it returned, since SIkkim
has a very difficult terrain and at times delivery might be difficult. Then I checked with the online tracking services I found the status as IN TRANSIT. My consignment number is w10031165. I availed their faster services which is costlier than their normal delivery charges.
I cannot hold the whole DTDC services responsible but there must be few in them whose sheer negligence caused this mess. I would like some action to be taken against them. We practically have no other alternatives but to trust these services for our official work and a negligence of the smallest kind at times can cause great irreparable damages.

with lots of hope
regards
Somendra Nath Chakraborty
[protected]@gmail.com