[Resolved]  DTDC — non delivery of my rakhi courier

i had sent card with rakhi on saturday 9th august 2008 from DTDC(hosur road), Bangalore to New Delhi and the company ensured me that the courier will reach on Monday i.e. 11 august or latest by tuesday i.e., 12 august. upon the communication of failure of delivery, the company said that there was nobody at the address mentioned.
i had written addressee's mobile no. and my own mobile no. on the envelope and without calling to re-check on either of the numbers they sent the courier back to Bangalore.
nobody in DTDC is ready to take the responsibility for failure of delivery. they don't even realize how painful it is for me whose rakhi could not reach her brother.

consignment number of the courier- B46826055