DTDC — Consignment is not traceable

Address:

Pune, Maharashtra

On 11th Oct'13 a consignment (P[protected] was handed over to DTDC Pune (pimple saudagar) and the destination was Nagpur. Till date the consignment has not reached the destination and DTDC people are just pushing the case from one office to another. There is no resolution provided by them and also the customer care is hardly reachable. Their website is showing that the consignment is in transit but no further information is available. Need help from DTDC.