[Resolved]  Dtdc Courier — Mail Handling and Theft of Consignment

On 30th of December, 2008, I mailed a greeting card to Kolkata from DTDC's Magarpatta (Pune) brance, .
Inside the envelope, there were some gift vouchers and some other valuable papers.
It reached Kolkata on 1st of Jan, 2009 and handed over to the proper person. But inside the envelope, there were only the greeting card, all other items were stolen. It was quite clear from the envelope that it was opened before delivering.
Its not the first time the same happened with me regarding DTDC. 1 year ago I posted a calculator, and it was declared also. But the same was stolen too.
DTDC is full of corrupt employees/franchaises or the company dont care about customer.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hello Team,

I was called to receive the returned product but when i came to receive the product the item WD 2TB Hard Disk Blue Color was missing and instead of that stones were present inside the returned packet.

The item was shipped on 1st October 2014 and was to be delivered till deadline 8th October. As per the online status it is showing that the delviery was attempted on 6th October but the concerned person was not available though the address was correct.

While shipping the item was opened and verified by the DTDC Supervisor Mr.Prakash Ghatbande and was again packed and shipped and the shipping receipt was provided to me. The tracking number is F08325934. When i received the item i opened it in front of Mr.Prakash Ghatbande as it was given by him only to me. That time we both saw that there was Hard Disk Missing and instead of that Stones were sent.

As discussed, please find the attached snaps of the stones sent instead of Hard disk. The delivery address was of Haryana as below :-
Name :- Yogesh Ranga
Address :- Rahul
H No - 189/26,
Siddharth Colony Delhi Road,
Sonipat - 131001,
Haryana INDIA

Request you to take the strict action regarding this as this is causing losing faith to customers. Please keep updating me about the status.

You can call me @ [protected]/[protected] if you need any information from my side.
My address is as below :-
A/81, 328, Avinash Ankush Consultancy,
Jijamata Nagar, G.D.Ambekar Marg,
Kalachowki, Mumbai -400033

Regards
Avinash

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11612
    Pending
    0
    Resolved
    1309
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information