Dtdc Courier — WORST SERVICE STANDARDS

1. Consignment No.S35713250, booked on 25/07/2008 from Mumbai-64 to be delivered at Mumbai-37 is still not delivered at destination.
2. Numerous email complaints have no effect on them. No follow up action by Customer care.
3. Office of booking said packet was delivered but after fifteen minutes said packet was delivered at wrong address.
4. Head office seems to be hardly concerned. There's no link to file complaints/refunds.
5. How does one file for refund/damages? Thanks.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir,
DId you get your stuff back after complaining here.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11611
    Pending
    0
    Resolved
    1309
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information