[Resolved]  DTDC — courier Non-Delivery after 3 Weeks

Address:

Mumbai City, Maharashtra

I had sent a parcel (Express Surface- Used TV- 10 Kgs) from Mumbai to Kolkata on 9th May 2013, from DTDC's Franchise office is Amboli, Andheri West.

The Consignment number is G90062437. I was assured by the representative personnel that the same will reach in 5 days time.

Whenever we have requested for an update in the interim period, we have only heard that it's is going to reach in a day.

Obviously the same hasn't reached, and as I track the order online now, there is no update after the parcel having reached DTDC warehouse in Bhiwandi.

It has been 3 weeks now. We have visited the Franchise office several times, and now they say that they have no idea where the parcel is. It is somewhere in Kolkata n they can't track it. What am I supposed to do?