DTDC Courier & Cargo Complaints & Reviews

Please help me for searching the victims!!!

I’ve sent a percel (attached photo of voucher) through DTDC to Bhubaneswar on 17.04.2015. You have so many branches in Kolkata, but 59A, Kali Temple,
Kolkata – 700 026 here is your one branch available from where I have sent the parcel.

In the Parcel, there were 01 Balck Pen Pierre Cardin Real Magic Rich Black Finish Roller & Ball Pen (attached photo), 01 Woolen Garment & 01 Exercise Book. In front of me the packing was prepared. But when it was arrived to Bhubaneswar, the packing wraper has been changed (Attached photo) and the black pen was missing.

When I’ve complained in that Branch, Mrs. Ranjana (who is the owner) informed, the packing may be changed from Bhubaneswar, and from there maybe it was missing, because there are so many persons invloved in this delivery work, so she will be failure to recognize the Victims.

Now, my complaints are:

1) Is DTDC is reliable Brand?
2) Who will be the responsible for this incident?
3) Pen is not an issue, but how can we rely your brand for sending our wishes to anyone
4) This branch is accused another brach of yours Organisation.


If you will not reply then I’ll think Mrs. Ranjana is correct. An also I will send this mail to my branches & friends and my travel Agencies.


For any clarification, please feel free to contact with us...
Thanks & Regards...
Nibedita ([protected])
Emeralds Holidays

DTDC — Undelivered on time led to loss of business

Hi,

This is regarding the complaint against the DTDC courier service. I had a bad experience with this courier almost 4 times.

This is regarding the delivery of the Documents that was booked under the Consignment No- V[protected]Express Delivery) which need to delivered on the next day due to emergecy.This is also informed to the person who agreed that will be delivered on next i[censored] book through express delivery. However they didnot delivered on the next day and still in process of delivering it. When the consignee enquired about this, they informed that they cannot delivery the courier since they dont have express delivery and told to collect the docs.

This completly led to the loss of business due to the Negligence of these people. I request take to necessary action against this courier service.

Even I mailed to Dtdc Customer care ..Still no response.

Regards,
Raveendra V

DTDC — Stolen from Consignment

13th Feb 2010, I sent an mp3 player to Kolkata through DTDC, well packed. i used DTDC because it has a tie up with our college. the consignment was taken from our college without any query. 3 days later the consignment reached the destination. the box neatly packed with a LOT of cello-tapes, while when opened the mp3 player and it's external charger neatly stolen. I have launched complaints, I know nothing will work. but I'll try my best to see that such a company does not get away with such acts in a repeated basis. i dont know what else to do hence. if possible suggest all things that can be done to make such service VISIBLE before the consumers.

I am also victim of the same thing

http://www.consumercomplaints.in/complaints/dtdc-couriers-c340773.html

DTDC Courier & Cargo Limited — Removal of item from the parcel

Dear Sir/Madam,
I have sent a parcel (vide: Consignmennt Note: P08531456 on 14-May-08) containing one Wallet (purse) woth Rs. 100/- (declaration to that effect was also provided to you) as a Birhtday gift to my neice in Hyderabad.
On receipt of the consigment and opening, she found that the Wallet is removed from the parcel, repacked with some waste paper and delivered!
The concern is not monetary but 'valuable' as a gift of the moment - Birhtday!
Please ask DTDC to investigate to recover the item and deliver to my niece ASAP, and punish its employee/representative (so that they do not repeat theft).

Thanks,
Uma M Rao
cell:[protected]

DTDC COURIER COMPANY — not deliver my parcel

i send my parcel to Makarana(Dist.-Nagur)Rajasthan om 04/02/2009.i paid Rs.25 for it.Agent give me reciept for it.he said it will delivered with in 2 to 3 days.he also said there is DTDC courier branch in Makarana(Nagur).but when i asked him about parcel on 11/02/08, he said we can not send it .because our branch at makarana got closed.i asked him then why he said before that he will send it?then i send it by speed post through post office.i got late to send my important document.i complain it on DTDC courier company on 11/02/08.But no response came from him.what i do ?

my parcel courier no. is Z84110148

DTDC COURIER &CARGO LTD — DELIVERY REPORT

I DAD GIVEN ONE LETTER TO MIDNAPUR BR OF DTDC VIDE CN NO K47219669 DT 08.04.11 FOR DELIVERY TO HDFI S L IC LTD AT KOLKATA .I AM YET TO RECEIVE ANY INFORMATION ABOUT THE FATE OF THE LETTER. THE MIDNAPUR BRANCH IS UNABLE TO CONFIRM ANY INFORMATION ABOUT THE LETTER .

اريد باس للأميل m.[protected]@yahoo.com

Consignment no# V10382268

Booked item at Pune Pimpri Branch destined for Bangalore location.

Item weighed 0.495gm at Pune Apex Cargo but at Bangalore Apex Cargo it weighs only 0.040gm

Now tell me who's responsibility is this? Obviously DTDC be it Pune or Bangalore, after all they are Branch of one single company. The Item was worth 2999 a Brand new purchased Pepe Jeans Jacket, and I was delivered with an empty package. This is really not acceptable. I need an immediate action on this. And trust me this is just the starting. I will keep on posting each and everywhere about this unless and until I am not satisfied.

Worst and most unreliable courier service experienced ever.


Call me immediately,
Ayoub Choudhury
[protected]

DTDC Courier — package not complete

Dear Sir
I sent a parcel of new year diaries 30pcs to yamunanagar from delhi and my friend got only 28 pcs of diaries and packet is also not in actual position. the docket no is. D11480819.
yashwant chauhan
[protected]
yashwant.[protected]@gmail.com

My sent doket no. M34844561
My currier not got to sent place...sent date 30 aperl. 2016..
So many time I gone to Kalamboli office... But there people not cooperate... So many time I asked...but there main boss not reply any...very bad service...
I want all my sent item cost.plus sent charges 100 Rs...

Dtdc currier sent to kalyan from kalamboli..

I have sent currier to kalyan from kalamboli..but it not deliver also i have charged for sent currier 100 rs. and sent item not reached at sent place..

my name
Vitthal misal mob. no [protected]

Very true...DTDC have the same problem today also.:)

Exactly similar experience. Its best to avoid these people. Totally unprofessional and criminal breach of customer faith and trust...

Today being Rakshabandhan my sisters booked a courier from Hubli with 2 Rakhis in it (L.R.No D[protected],the booking person in Hubli of dtdc courier told them the courier will be delivered to bangalore ( Peenya) the next day by 2 pm.

But till now (16.30) the courier is not delivered,when i went to the peenya dtdc office and asked about the courier,each one is telling different stories,so i took the customer care manager's mobile number from them.

The customer care manager Mohan raj-[protected] when i call him,he is stammering for the answer to my question,i asked him what is the delivery commitment from Hubli to bangalore,being in a manager's post the answer should be in his mouth,but after awhile he tells 24 hours and gives me the customer care number[protected] and his mobile battery is low so call them for the details.
I immediately call the customer care number,one girl by name Geetha receives the call and i asked her what is the delivery commitment from Hubli to bangalore,she tells me 2 days,i asked her 2 days from Hubli to bangalore she told yes 2 days and hanged the phone, i immediately called mohan raj on his mobil [protected] he did not receive my calls from that time till now.

The customer care number after receiving they cut it immediately,
courier service is ment to serve the people and should be time bound and proper service,but dtdc is the worst ever courier service i have ever come accross and most of the people working there like the people in peenya,mohan raj and geetha in the customer care are the worst service providers i have experinced.

Today is Rakhshabandhan and my Rakhi's have not yet come the time is almost 5 now.

I hope some strict action will be taken against dtdc and all the people involved for all this inconvince caused.

the time is 16.50 and i am calling mohan raj but he is not receiving my call.
these people must be punished to the core.

i have sent the courier to kakinada on 14th it was misplaced and till today also it is not delivered and on 16th i have sent a courier to chittoor it is also not delivered....so plz be aware of DTDC......go for some other courier....

Yuck...dizzz s d worst courier service in diz world esp karaikudi branch india..i tink sum junglewalas r managin dizz branch...worst xperience.plzz don go 2 dem @ ny cost

Teach dem how 2 communicate wid d customerzz...worst mannerz of cutttin d call immediately..i[censored] people cant treat d customerz n a polite manner den y d **** runnin dizzz branch-karaikudi..

kindly see the uploaded picture proof, the problem is that no one tried to call me on my number when the package could not reach my destination, and when i tried to call in the varanasi office, no one answered my phone, the tracking status is slow, updated after three days, and i have not received my documents yet.

I have ordered a product and it was sent through DTDC, Ref Number M18392970. The parcel reached the place on Sunday. And it was transported through air lite courier service.
The local franchisee which was supposed to deliver this product has marked on Monday morning that the product was dispatched for delivery on the morning. But they did not.
I had to go and collect it on Tuesday morning as I really needed it. When I asked the Franchisee owner why do they mark when they cannot deliver, he was abusive, arrogant and very very defamatory. he was fighting saying that the address is out so he need not deliver it and was using bad words.

I went to inform the same to the local DTDC office/Customer care, they asked me to write to CMD of DTDC. I have no Idea how to even contact CMD nor his name. This completely unacceptable and very very painful.
DTDC is renowned and a prestegious player in Courier services, and this is shocking and appalaing to expect some people defame them entire company with their attitude.

I do not wish to make an issue out of it, but I expect DTDC to take serious action on this franchisee owner and if needed remove him and restore the reputation as this has been happening from long time and we were just ignoring it. Todays abuses were really painful. I do not have any proof or recordings to prove what he said but DTDC can find lot of info in their data base to support my complaint. The franchisee is located at Meer Complex, Khammam.Andhra pradesh/ Telangana.

Thank you.

What the [censored] not delivery in time no response ur officer, wasted of time & money, not given correct number of consumer support. Not good service totally late on delivery. Officer always misbehaving. What the [censored] .what the nonsense.
Tracking website not working. It showed service unavailable. Tracking sms number is totally fake not working. [censored]ing DTDC make Totally mental problem. Very worst service. [censored]g DTDC always created problems to consumer. What the [censored], mf. Who is [censored]g guy of this no. in your Service[protected] and [protected]. Once pick call and rest never receive call for giving correct information always lie tomorrow i will delivery not actually not delivery till date. The time required from Delhi to Ghaziabad is only 3hours. My parcel arrived at Delhi on 12th June 2015 but till not delivery on 18th June. What the [censored]g nonsense. What the worst service. Self benefit consumer loss in mental problem.
What the [censored]g DTDC consumer support is also [censored]r . Email is not given correct. Phone no. is also not working. Contact no. given in website is totally fake, totally fraud. Cheater dtdc consumer support cheater. Dtdc is worst service in India. Dtdc totally fraud given email is not exist mail not send to given email id.contacts no is also fraud no responsible while calling.only wastage of time and money by calling also wastage of money for booking parcel.

VERY TURE BROTHER

I am Pankaj Verma, I got a delivery of my product
from my friend in Delhi with consignment number Z48772716. I did not get
my particular product in the box instead of which i got some writing
pad of some company named " Harit "inside the box.So i got
back to the DTDC branch in Harris ganj, cant, Kanpur, UP to consult my
problem but i got some very rude attitude from the workers over there.
They made a circle around me and started making fun of me in a very loud
and rude volume. They used abusive word in every next sentences they
spoke. I was already frustrated and felling liking DYING and they made
it much worse for me so i kept quiet and moved to manger's office named
RAJENDER SINGH i think. he was much worse than the Staff. He
Just Started yelling at me and I quote "samay dekho, jane kahan kahan se
chale aate hain muh utha ke, chalo nahi karni baat, niklo yahan se" i told
him to be polite and at least listen to me but he got so angry at me
and started screaming at me even more ..even some abusive words in his
sentences and i was feeling like he gonna hit me soon so i got out from
there. it was 8:30 pm on 10th april 2015.I am really
frustrated about losing my Money(product) and the DTDC staff and their
attitude made it worse for me. Before taking any legal step i wanted to
report it first to the Company.THIS IS THE WORST PROFESSIONAL BEHAVIOR I HAVE SEEN EVER . Even the road side down market shop has better Hospitality than this.