[Resolved]  Dtdc Courier — Courier Delay

Address:

Coimbatore, Tamil Nadu

Hi all,

Please note we had sent courier 35Kgs AIR Mode Tirupur to MUMBAI and paid charges Air mode cost , but they sent surface mode and take late delivery, still now dtdc did not refund money , so, please use Indian postal save india

Thanks,
Saravanan
[protected]
[protected]


[protected] Forwarded message[protected]
From: Saravanan T <[protected]@4thg.in>
Date: Mon, Apr 11, 2011 at 10:13 AM
Subject: Re: D05236878 Re: Fw: Feedback Received On http://www.dtdc.com REF. NO : FDB0060620
To: CSS.[protected]@dtdc.com
Cc: tirupuravinashirdnew.[protected]@fr.dtdc.com, branchche.[protected]@dtdc.com


Dear Madam,

Still now i did not get my Refund, please ask Tirupur branch.

Thanks,
Saravanan


On Sat, Mar 26, 2011 at 2:22 PM, <CSS.[protected]@dtdc.com> wrote:


Dear Sir,

We have been co-ordinating with our Chennai Branch regarding the refund of the excess amount. Kindly bear with us, as the refund will be done by Wednesday.

Thanks & Regards,
Preethi.B
Executive Customer Support.



Saravanan T <[protected]@4thg.in>

03/26/2011 12:51 PM

To

[protected]@dtdc.com, css.[protected]@dtdc.com, [protected]@vsnl.com
cc

Subject
Re: D05236878 Re: Fw: Feedback Received On http://www.dtdc.com REF. NO : FDB0060620






Attn :


Ms. Radhika. P

DTDC Senior Manager - CSS

Bangalore.


Subject : Refund courier charges ( Track & Ref No : D[protected]


Dear Madam,

We had sent this parcel Air mode , but your organisation sent surface mode , please return my balance money

( Track & Ref No : D[protected]

Pick up date at Tirupur : Saturday, March 12, 2011

Delivered date at mumbai :
Wednesday, March 16, 2011 @ 1515 Hrs

Awaiting for your decision , for going my next steps for go to consumer court

Best Regards,
Saravanan


On Thu, Mar 17, 2011 at 2:30 PM, Saravanan T <[protected]@4thg.in> wrote:
Dear Madam,

Please discuss with your seniors, we want our balance money ,otherwise ................

Thanks,
Saravanan

On Thu, Mar 17, 2011 at 2:19 PM, Saravanan T <[protected]@4thg.in> wrote:
Dear Madam,

Please advice to Tirupur office , i return my balance amount . Please debit only surface mode cost

Regards,
Saravanan

On Thu, Mar 17, 2011 at 2:15 PM, Saravanan T <[protected]@4thg.in> wrote:
Dear Madam,

How many days you will take tirupur to mumbai for air cargo ??? i don't have time ,thats only we had sent air cargo, suppose this order canceled what we can do ?? can you ( DTDC ) accept goods charges????

Please advice.......

Regards,

Saravanan



On Thu, Mar 17, 2011 at 2:12 PM, Saravanan T <[protected]@4thg.in> wrote:
Dear Sir/Madam,

its delivered i know, i had sent air cargo and paid for air cargo charges But, why your people sent surface ????

Regards,
Saravanan



On Thu, Mar 17, 2011 at 2:05 PM, <CSS.[protected]@dtdc.com> wrote:

Dear Sir/Madam,

Please find enclosed the delivery status of your consignment.

DELIVERY INFORMATION

CONSIGNMENT NO. D05236878
DESTINATION Mumabai
STATUS Delivered
DELIVERED ON 16/03/2011
DELIVERED WITH Co-Seal & No.- [protected]
DELIVERY RUN SHEET (DRS) NO. M8252588
REMARKS (IF ANY) Nil



Thanking you,

Yours faithfully,
for DTDC Courier & Cargo Ltd.,

Preethi.B
Executive Customer Support.



Saravanan T <[protected]@4thg.in>

03/17/2011 01:41 PM

To
CSS.[protected]@dtdc.com
cc
[protected]@gmail.com
Subject
Re: Fw: Feedback Received On http://www.dtdc.com REF. NO : FDB0060620








NOTE : yesterday evening only delivered this courier and please see the attachment and please see my below mail

Track no : D05236878



[protected] Forwarded message[protected]
From: Saravanan T <[protected]@4thg.in>
Date: Wed, Mar 16, 2011 at 1:34 PM
Subject: Courier Delay
To: css.[protected]@dtdc.com


Dear Sir / Madam,

I Had sent 9 cartons my garments to sp jain institute of research and management by dtdc courier air mode on last Saturday 12/mar/2011, but still now our students did not get this parcel, Today there is function , today did not deliver the goods we will file this issue on court.

I had paid this goods Courier mode , but your persons sent surface mode

Please take immediate action, otherwise i dont need my goods, please provide goods value 2 lacks

Regards,
Saravanan
[protected]
[protected]


On Thu, Mar 17, 2011 at 1:18 PM, <CSS.[protected]@dtdc.com> wrote:

Dear Sir/Madam,

We have gone thru your mail and noted the contents.

We are sorry to inform that the consignment number was not provided by you in your mail. Our Consignments are usually of 8 digits prefixed by an alphabet. Kindly let us know the Consignment note number in order to update to you the status of the consignment.

We deeply regret for any inconveniences caused to you.

Assuring our quality services at all times and requesting your patronage always.

Thanking you,

Yours faithfully,
for DTDC Courier & Cargo Ltd.,

Preethi.B
Executive Customer Support.

<[protected]@dtdc.com>

03/16/2011 10:23 AM

To
<css.[protected]@dtdc.com>
cc

Subject
Fw: Feedback Received On http://www.dtdc.com REF. NO : FDB0060620











----- Original Message -----
From: [protected]@dtdc.com
To: [protected]@dtdc.com
Cc: [protected]@dtdc.com
Sent: Wednesday, March 16, 2011 10:08 AM
Subject: Feedback Received On http://www.dtdc.com REF. NO : FDB0060620

A new feedback has been received on http://www.dtdc.com .REF. NO. :FDB0060620
Name: Saravanan T

Address: 17a, Jayakumar Dyeing Compound, Sheriff Colony
Email: [protected]@gmail.com
City: Tirupur
Zip: 641603
Country: India
Occupation: Owner or Proprietor

IP Address: 122.178.175.205
Host: www.dtdc.in

Feedback: Very worst Sir, for delivery timing DTDC