[Resolved]  Dtdc Courier — DAMAGE CAUSED TO MY PARCEL

Address:

Varanasi, Uttar Pradesh

i had sent a parcel via DTDC Courier on 12.03.2011 which contained two boxes of blood test strips for accuchek and an empty container, making a total of 3 containers in an envelop. It was addressed to akta medico, ratu road, ranchi. according to the courier company, it was supposed to reach ranchi on the 14th but it failed to happen. i complained in the company complaint center, but no action was taken for 4 days. finally today,18.03.2011, the courier center at ranchi confirmed that they have recieved the courier. but when they went to deliver the courier, my correspondent at the recieving end informed me that the envelop was empty. the cost of my parcel was approximately Rs 2500. firt the delivery was delayed and then my parcel was damaged, which is not expected from a courier company.i therefore request you to kindly look into the matters and take steps for reimbursment of my loss.
my courier reciept no is Z31140218
my address is:
V N SAHAY
G-10, chandra towers, nati imli, varanasi.