[Resolved]  DTDC — COURIER NOT DELIVERED

Address:Delhi

SIR
I Booked my courier from Delhi to Portblair On 17 Jun 11 but it was not delivered by the company till the date , three times i have lodged complained but the company is not responding in any way. Myself a student is waiting for a book for 5 months My consignment no is Z39607221 , Hope u will do the needfull at the earliest
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Aug 13, 2020
Complaint marked as Resolved 
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DTDC is the worst company of the world, plz don't book ur expensive things with it, its a total loss of time and money
my courier which was booked from dehradun vikasnagar cno.z47633891.on21/11/11 not delevered yet.I contact meerabagh and mundka but they could;nt help me.Pls.do needfull..S.S.Tomar.

DTDC — delay in SHIPMENT

M68594488

this is my tracking number
it was from mumbai to kolkata
the package was sent on 23rd november
but still i have not received it... after 24th november no updates were made
i have also contacted the local offices but they are not answering my calls
THEN THEY SAID IT IS MISSING .....
i need to gift it to someone
please see to it ASAP

somenath ghosh
kolkata 700019

artical — not found

artical no em[protected] is been posted on 2nd august from anushaktinagar mumbai to howrah but its still not reached here..we are typing the article no. but its showing no result so please help me..i want to know were is my posted parceal & in wht condition it is & what i have to do now?

article — missing article

artical no. em[protected]..i have posted 1 parceal dated 2nd august 2011 from anushaktinagar, mumbai to howrah but i d'dnt get the parceal still now...when i am typing da artical no. computers showing no result so please help me..i want to know where is my parceal now & in which condition?

DTDC — DTDC loot in broad daylight

I am gaurav.

I have booked one Samsung Galaxy S GT Black I9003 (Midnight Black) mobile from LetsBuy.com shipped on 06 Feb 2012.
The product reached their local office in the

Rishikesh(which is the destination place) on very next day, but courier company DTDC not delivered it on my door step..they called me and said that this shipment is quite expensive so its better that someone from my place should collect it from their office.So i send my father to collect the shipment. when we taken the shipment and opened it we got shocked that there is no mobile no invoice inside the box there is only box filled up with 2 Fena Detergent Cake soap. when we went their in their office they accept ed that consignment was tempered as it came from Letsbuy.com and said that they will raised this matter to higher concern but later refused with tampering. Person said he is sending email immediately.
but very next day when i went in their office and ask about the update they said mail already been sent when i asked about that you should give mail Cc to me then they have to accept that mail still not been sent(and they are start to make some lame excuses that electricity was not there and so on).
So, People this is my advice to you never take DTDC courier service otherwise 100% chance that you will be in situation like me.
No bill and invoice was also not present in the bill so its rarely impossible to find that mobile.

People they are cheater no 1, never go for their services. Please it is my humble request.

Sorry i have to give 1 rating to this product. it didn’t deserve even 1

Thanks,
Gaurav Vats
[protected]@gmail.com
mobile:[protected]
Hi,

I courier from DTDC office at Residency road on 14-Feb-2012 to Narsapur(Andhra Pradesh). Its more than 5 days the courier is not reached. During the time of courier it was told that it will be reached in 2-3 days. Till now it has not delivered. When enquired at Bhimavaram it was told courier has come and had been returned due to wrong shipment. Still now im not able to know where the courier.

DTDC — Poor Customer service

I booked a courier in DTDC and thought it will be delivered within 4 business day after 4 days when I called the courier customer service they took too long to return to me regarding the status then at last they said my parcel has been return due to some irrelevant things.

My question is after booking why the agent have not called and informed me if they found irrelevant things in my courier although it was electronic item when I called then only they notify other wise they would have steal it rite.
I had sent two couriers through Les concierges service of accenture around 2-3 weeks back. One courier was to be delivered to Durgapur and the other to Lucknow. However it was not delivered.The had sent it through DTDC courier.

The tracking Ids of the same are
1) M[protected]Lucknow
2) M[protected]Durgapur

Then I WENT to Les concierges to enquire the reason for the delay. Upon correspondence with DTDC i got to know that BOTH the courier could not be delivered. The reason given to me was that

1) The Durgapur address was wrong.
2) No one lives at the Lucknow address given by me and no one pics up the phone number that i gave.

I have following disagreement with the company:-
1) I had given both the address correctly. As in same address i have sent numerous couriers and even my bank statement comes there. So the first point that the address is wrong is not acceptable to me.
2) As per the second point that no one lives there or no one responds is again highly unbelievable as my father has been living in that house for the past 16 years. And it also cant be true that he didn't respond as he is usually at his house always.
3) I call up my father on daily basis so the statement that he does not receive the phone puzzles me. I had specially asked him that the courier people would call you.
4) Even if my father didn't receive the phone they could have called me up. I however didn't receive any call. They could have also mailed me. Or if nothing you could have informed me about the status that its not being delivered. But here again i received no such intimation. It was me who came up to inquire the status. If the address was wrong then why wasn't i told earlier.
5) Even if my father didn't receive the phone. Even if i didn't receive the phone or you didn't have my email Id, then too it is the basic courtesy of the courier department to sent a missed you sms. It is a norm followed by all good courier companies. But no such sms was received.
6) It was also a important courier which needed to be delivered in a particular time frame.
I sent my article destined to reach Gurgaon....On the may 2012...
It has been 20 days and still it is in transit....
it Costs1800 Rupees.And i don't have any knowledge of its whereabouts.

DTDC — goods not delivered

I have booked a consignment from SHENGDE COMMUNICATION Marve road Malad(w) Mum-95 on date 15/10/2012 bill no N93876927. parcel is not deliverd till date and no response from the company. and I am not getting any satisfactory response from the franchisee about my consignment, thier franchisee is Bhavesh gaud his no is [protected] he is not giving any response. pls help me

DTDC — Courier

DTDC COURIER&CARGO LIMITED
Documents are couriered by 03rd Jan 2013 from Mumbai to be sent to Gurgaon [ Haryana ], but till date there is no confirmation, after 10 days regular / continuous followup running pillar to post no satisfactory reply is given, i have to run for my material after taking leave from my job, i am the sole bread earner for my family,I have 2 kids pls try to understand my problem & my responsiblities,complaint is registered in Haryana @ call no : [protected] our complaint as confirmed by Ms.Geeta & Mr.Manish is Complaint No : I1201247 our docket no is m77760751 & date of transcation is 03rd Jan 2013.
Hello Sir / Madam,
My Courier docket no : m77760751 sent from Mumbai [ Maharashtra ] is till not received after regular follow ups,running pillar to post since last 11 days ,no confirm / satisfactory answer is given by any of your authority, I m a job going person with 2 kids & sole earner for my family I have to take leave from job for running for my material even after paying for the service,I m running like this since last 11 days but no response is given to my complaint.My Complaint no ; I1201247 filed with Ms.Geeta & Mr.Manish at Gurgaon call no : [protected].
Pls look into the matter.
Hello Sir,

My courier docket no : m77760751 sent from Mumbai to Gurgaon is still not received after 11days regular followups / reminders no response OR confirmation is given from your team,I m a job doing person & have to take leave for running after my couriered material from pillar to post without result,I have registered complaint,my complaint no : I1201247 at gurgaon call no : [protected] registered by Ms.Geeta & Mr.Manish.
Pls look into the matter.
Hope for proper response & my material back after paying for service & running from pillar to post for my material.
I have booked Courier on 19 Jan from Dehradun to Gurgaon, Docked number is z78853217. I called 23rd and 24th and they said wait one day you will get your courier surely and disconnect the call. I have sent an email to Chennai office however they are also not interested to take action. They just provide a contact number who never picked the call. This document is very urgent because i need to do medical claim of 27k. Now i may have doubt that it get approve as i am leaving for my home town today and will come back on 29th. Please have a look and suggest me what i do against them
Sir,

This is regarding my courier with tracking number H09852960. This courier was dispatched to my address at hyderabad but unfortunately it was not delivered stating that address is wrong. I called up the customer care and they said that they would be sending the courier again but unfortuntely it did not reached me. I made up several calls. The attitude of DTDC gachibowli is pathetic and far below the company standards to talk to a customer.
I am working in a reputed software firm and dont want to tarnish the image of DTDC with my bad experience. I humbly request the DTDC management to take congnizance of this mishap and take action on people responsible for this.

Your's Truly
Sriharsha
On 6/2/2013 courier had been despatched through DTDC from MOHALI(PUNAB) to Raniganj(West Bengal).but till 16/2/13 its not delivered.docket no. Z80482122.while checkin online status its showing'RTO IN TRANSIT'.Pls try to get it back to raniganj(pin-713347).its an important official document.

DTDC — Courier not rcvd. Employee not helpful

k61044882. the courier was despatched frm siliguri on march 8. I have still not received the same till date. Its been a month.Pathetic customer service.Employee not at all helpful.When calling customer service they say that the good have been delivered when i have nt received the same.

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