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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
I’ve sent a percel (attached photo of voucher) through DTDC to Bhubaneswar on 17.04.2015. You have so many branches in Kolkata, but 59A, Kali Temple,
Kolkata – 700 026 here is your one branch available from where I have sent the parcel.
In the Parcel, there were 01 Balck Pen Pierre Cardin Real Magic Rich Black Finish Roller & Ball Pen (attached photo), 01 Woolen Garment & 01 Exercise Book. In front of me the packing was prepared. But when it was arrived to Bhubaneswar, the packing wraper has been changed (Attached photo) and the black pen was missing.
When I’ve complained in that Branch, Mrs. Ranjana (who is the owner) informed, the packing may be changed from Bhubaneswar, and from there maybe it was missing, because there are so many persons invloved in this delivery work, so she will be failure to recognize the Victims.
Now, my complaints are:
1) Is DTDC is reliable Brand?
2) Who will be the responsible for this incident?
3) Pen is not an issue, but how can we rely your brand for sending our wishes to anyone
4) This branch is accused another brach of yours Organisation.
If you will not reply then I’ll think Mrs. Ranjana is correct. An also I will send this mail to my branches & friends and my travel Agencies.
For any clarification, please feel free to contact with us...
Thanks & Regards...
Nibedita ([protected])
Emeralds Holidays