[Resolved] DTDC — Non Delivery & Poor Customer Care | |||
Good day Sir/Madam, My Brother had sent a package from my native place in Karnataka to Bangalore by DTDC Courier Service - AWB No. B94848345 on the 16th/17th of June 2013. As of today have not received the same while their website shows delivered. No one from the company is even responding to my mails. Communication messages attached for your reference. Kindly advise the courier service to be understanding and respond to customer messages. Thanks & Best Regards gurudatta [protected]@gmail.com [protected][protected][protected][protected][protected][protected]-- Good day, Please do be concerned to reply to messages from your customers regarding missing packages. Awaiting your reply before i seek legal assitance and will proceed if i do not get a reply soon. Earlier message attached for your reference. Please get your feedback form on your website operational. Regards Gurudatta [protected][protected][protected][protected][protected][protected][protected] [protected] Forwarded message[protected] From: GURUDATTA MUGRAHALLI RAMACHANDRA <[protected]@gmail.com> Date: Mon, Jun 24, 2013 at 7:06 PM Subject: To: css.[protected]@dtdc.com Good day, Please note a Parcel was sent by my elder brother in Mudigere with the AWB No. B94848345 on the 16th/17th of June 2013. Today is 24th of June 2013 and the parcel has not been delivered to my house address. Your website shows delivered. Kindly answer my queries 1. Who has delivered the parcel ? 2. To whom has the parcel been delivered ? I personally sense something fishy and wrong doing on the part of your delivery boys. Kindly look into the matter and revert as soon as possible -- Thanks & Best Regards M.R.Gurudatta Tel.:[protected] / [protected] email: [protected]@engineer.com / [protected]@gmail.com / [protected]@yahoo.com GURUDATTA MUGRAHALLI RAMACHANDRA <[protected]@gmail.com> Jun 27 (2 days ago) To: css.[protected]@dtdc.com, [protected]@dtdc.com Good day As you do not want to reply to your customers, i seriously doubt your genuineness and true ethics of business Are you an honorable concern attending to customers needs or Are you conniving & cheating thieves. Please note as per your ethical business regulations you are supposed to answer to customer queries and concerns. This is my last reminder as i will be next writing to the consumer rights and will seek legal guidance for the same. Regards Gurudatta [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
My consignment no. is K35564113 from Naihati to Bilaspur C.G.The consignment is despatched on 08.07.09 from Naihati/Kolkat, but though it is arrived at Bilaspur it is not delivered so far due to poor delivery system.
Parcel Service — Non delivery
Dear sir,We have booked one parcel from Mumbai office the docket Number of the booking is
[protected] which was booked for Guwahati on 03/09/2009. It was made clear to the mumbai office
of Overnight Express that this parcel is urgent and it should reach here by 05/09/2009.
After repeated querry no body is able to track the parcel , where it has gone and when it will
arrive is uncertain.
Kindly help us on this regard.
Alok Kumar
Branch Manager
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
DTDC Courier Service — Non delivery of mail
Consignment no.Z73904700 dated 17th July 2008 was booked from Chandigagh. Not delivered to it's destination till 21st July