DTDC — Undelivered

Address:South Delhi, Delhi

Using DTDC has been thee biggest mistake i have made. theey promised next day delivery.
My shipment was sent on 8the may, Wednesday.
Today on 13 may its still in transit. customer care doesn't take any call. impossible to reach u.
it was an urgent shipment which has already missed it deadline.
can someone plz tell me what to do?

VERY POOR PERFORMANCE BY DTDC

AWB NUMBER- v12164780
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I had ordered for a mobile screenguard from peopleskart. Was informed that DTDC would be delivering it (tracking no.X[protected]. On the I receive a mail and an sms saying product has been delivered when I didnt receive anything. Upon calling DTDC the man at the other end asks me my order number. When I begin to tell he hands phone over to somebody else who tells me he has no idea what I am talking about, peopleskart or any order. I am not much bothered by the cost price of the screen guard or getting a screen guard but such a response reflects pretty bad on organisations.

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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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