| Address: | North 24 Parganas, West Bengal |
Dum Dum Gas Supply Agency is just running the business without helping customers. 1st. of all, customers not get the phone line to book their gas cylinder at their given phone nos.[protected]/4683). Even customers get the line, they said that your booking time is not now (after 3 days, 2 days something like that). After that customers get the line after trying 3 -4 hours, gas booking done. At the time of cylinder delivery date, they said always, your delivery date has not come because you have booked on such and such date, even after customer said. Actually what they do, they registered the date by increasing order. Example, if a customer booked the gas on 01.01.2011, they registered the date 05.01.2011. So this type of things how many days customer will tolerate. The authority is also sleeping and every month customers are suffering without the gas cylinders. Always everyone blaming Govt. that gas supply is not in order. But this agency running this business like that. Was this information helpful? | 
Dumdum Gas Supply Agency — Non-Issue of Voucher on Transfer
I have transferred my connection from Basanti Domestic Gas Agency (Birbhum) to Kolkata in consequence of my transfer to Kolkata. I am a senior State govt. officer ; I settled in Dumdum area and went on 6th April, 2009 to the local supply who told me that he is running short of the stock of vouchers to be printed for accepting the receipts . He told me to come again on 20th April which would be extemely inconvenient for me and my family . I am very disappointed with such service from IOC from whom I got this Tatkal connection way back in 1996.May I expect an early response before 17th April when I would be visiting the Gas agency once again .
Other Particulars
State Office : West Bengal ( Durgapur AO) Code 140481
Consumer No. 17214 ;Termintaion Voucher No. [protected] date 16.3.99