[Resolved]  E-Seva — ESeva, Banjara Hills, Hyd - Rude behaviour

Banjara hills road no 7 Eseva office people's behavious is very rough and rude. They are even throwing the bills on the face of customers.

And the people are not coming even in proper times.

There is no proper complaint book in that office. The Manager of Eseva is taking complaints from people on papers which i feel is not a proper method.

Many people are suffering because of their behaviour.

We request you to look into this issue and do take necessary actions from your end.
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Aug 14, 2020
Complaint marked as Resolved 
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It looks like E-Seva is functioning on their own. Seems there is no accountability.
Staff are not following timings and the answer we get is - 'operator has left or Operator is on leave'.
Manager has also lied to me about timings. I had spent almost complete day trying to submit passport form without success. They have their own rules which are no-where mentioned on the Passport Website.
even i faced a worsed experiance at santosh nagar branch nor the staff, manager and the commissioner mr nandakishore is bothered about the bahavior of the staff they treat the customer that they are doing a faviour to us, working and behaviour is pathetic it is because that their is no control on them.if this will continue definetly they have to close branch one day.
I had to encounter a similar Rude behavior at E-seva Ramnagar .When I refused a torn fifty rupee note from a lady at the counter, she started abusing me and ultimately made a big issue of it.
i faced a wierd problem. B.Bhagya lakshmi of vijaypuri branch tarnaka gives no information to any of the customers . On repeatedly asking she abused me with foul language and threatend me. I approached the police upon which she conveniently shed tears to distract the officer and fled form the office at 4pm itself. I have however contacted the manager and given a typed complaint upon which all the other customers signed the letter as they have beeen put through similar insults by her. I hope she is taken out of her job so that general public do not face such trouble.
my grandpa has faced similar problem with this lady. She yelled at hm since he did not have change to pay the bill. She made him wait till she ate her lunch and then told him to arrange chenge by himself or leave without paying the bill

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