Earth Towne

4 Reviews

harish.yadav30 on Mar 12, 2011

Earth Towne Cheating customers

I have booked a 1195sq ft apartment on 4 th floor in August 2010 and made payment as per builder requirement. Though, builder has promised to start construction in Aug 2010 itself, same started in Jan 2011. Now, the builder has changed the floor plan and has not been responding properly. With a 2 month follow up, they gave the new layout and now they are forcing me to take apartment at 14th floor. And though they have changed G+14 to G+19, same is not been told at all. This is a big cheating. They are just trying to get rid of their original customers, so that they could sell the same at higher to new customers. But at this kind of back ground, i don't think they they will be true to any customer. I hereby call all the existing customer to unite and question the builder about their malicious intentions. lets prove that customers will not spare this kind of builders.

3 Comments

Comments

Apr 13, 2011 by

amitbalyan

I have suffered after booking a flat in Earth Towne in Noida extn. I booked the unit on 6th floor in B5 tower as per their old layout in June...i followed up with the company for BBA and there was no answer provided by the company. Now in dec i came to know that earth has changed the complete layout and increased the flat area. Also they were demanding next installment of 30% without providing the legal documents i.e. BBA. I have update till march 10 and there was no BBA provided to the customers. I asked them regarding the new unit of mine as per the new layout and they said no unit has been allocated to you. I mailed to Mr. arora about this situation and told him that i have the loan sanction letter but the bank is not disbursing the amount just bcoz there are no legal documents that are provided by Earth Infra...Mr Arora replied and wanted to have the scan copy of the sanction letter. i mailed him the copy on March 23 and till now i have got no replies from him...

This is sure that the earth infra is cheating their old customer’s just bcoz the prices of that area has increased and they have new customers ready to buy at higher costs. Also, i have the information that those who booked their flats on lower floors are now getting them at higher floors i.e. who booked on 1st floor is getting the unit on 11 floor. Big Cheating with the customers. Not sure if earth completes the project what will be quality of this project. so be aware,

I have already cancelled my unit and got the refund cheque on 11 April after waiting for 1 month and 10 days after submitting the application.

I would say...don’t go with Earth Infra.

May 30, 2011 by

EarthInfrastructureLimited

Dear Harish Yadav,

I sincerely regret for the inconvenience caused to you. We respect your full co operation, always. Your concerns are our concerns and we assure you of our full assistance, always.
However we would like to appraise you of the reason and GENUINE causes attributed, in compelling us, to opt for the change in plan and corresponding marginal increase of cost. Also a project update is appended below for your ready reference, please:-
Kindly note, the plan has been changed due to technical reasons and under severe forced circumstances. Whereas, we had absolutely no desire or intention, to do so and did tried our level best to hold back the earlier plan.
However, very kindly note, the existing plan is much better then the previous one. The management has reduced the Floor wise unit numbers from 6 to 4 and has made all the units corner units and three side open with an objective to increase the ventilation and enhance the presence of nature, in each flat. Simultaneously, two families are reduced which would result in reduction of even congestion on each floor and so on there are lot other benefits to the customers. In turn a little increase in the paid area, I am sure you would agree, is justified. Trust us, we are customer friendly and we are effortful to ensure, a really ""state of the art project"" for our all customers.
Kindly note, the company had all good intentions to give alllotments to all the customers who booked their units. Of course if the company is asking for the due amount, you would agree that is as per the terms agreed, mutually. Now in fact the time has come when everything is getting into the shape and full scale activity has been initiated, the outcome is fully visible and the Construction update with photographs are available on our website and they are updated on weekly basis.
We are sure of your satisfaction, with our above submission. We are NOW FULLY THROUGH AND WOULD DELIVER YOU ""THE BEST POSSIBLE"".
You are also welcome to drop in personally to discuss with us the whole issue, in detail if required.

With Kind Regards

R.K. Arora
VP- Customer Support
Earth Infrastructures Limited
Contact No-30170017
rajender.arora@earthinfra.com

Dec 1, 2012 by

saffola

Dear Mr. R.K Arora,

I am in the early stages of investing in Earth Towne.

I appreciate that you are responding personally to people on this forum. It's good to see the management being interested in serving the customers properly. Here is my question pertaining to Harish's complaint. I understand the compelling circumstances to change the floor plans to make improvements.

But I still do not understand why this massive delay in sending people their BBA documents, especially since people need them to get their loans. I am hearing too many complaints about people not receiving their BBA's. And its a bit of a concern to me as an investor.

thanks
-SA