Easy Sew — Bottom bobbin thread was not picking by needle

Address:

Bangalore, Karnataka

Dear Sir,
I have brought the easy sew , my order no.1976475. After replacing the bottom bobbin the needle in not picking the bottom thread. kindly guide us to install the bottom bobbin. if any video clip is avaliable , kindly for ward to my mail ID [protected]@yahoo.com. Kindly do the needful at the earliest.

Regards,

Basavaraj.K
[protected]