Ebay.in — Claim not resolved

Address:North 24 Parganas, West Bengal

I ordered a Leg Messager from Ebay India online on Jan 11th 2013, but I received a broken one (Broken Back panel). Immeditely I reported to ebay about this case and raised a Claim against it. (Claim Id- 170099). Its been agreed that seller will send me the just the back panel. I am fine with that.

Its been more than 3 months I am following up in mails and phone. No response in phone. and in mails each and everytime I get a reply saying "We've forwarded all the details that you have sent to the relevant department. We are looking into the issue and will get in touch with you soon."

I cannot use this product after paying the full amount (Rs.12200). I dont know, when I will get the back panel replacement. Please help me with this issue.

Regards,
Indranil
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Comments

The about is seen to be high. You seem to take too high risk. ebay is not worth so much. Now ebay is coolly going to say " ask the seller" as if some one sold it to you.. Rs12200/- is a very big amount which disheartens me.. My condolences to you.. [RIP-12, 200]. Feel sorry for you.

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