[Resolved]  ECHS — BAD TREATMENT TO ECHS MEMBERS

Hello Ganesh...I know that it is a nightmare to communicate with the ECHS staff and doctors. They are very arrogant. Even my dad and mother are undergoing through a lot with the doctors in ECHS...

My best solution for you is:

1. Check if the hospital that ur parents wants to visit is listed under the ECHS panel, if not they will have to look for any other best hospitals listed under the ECHS panel...I am very sure there are the very best hospitals under the panel.

2. Once u decide the hospital...just go to that hospital after 5pm(time after ECHS shuts) on the basis of emergency and get hospitalized on the same day..

3. Make sure that u inform the hospital that your dad is an ECHS member and within 24hrs call the ECHS hospital and tell them that ur dad had to be taken to that particular hospital as it was an emergency.

4. The ECHS will get intouch with your dad's hospital and make all required payments.

5. Don't forget to taken a copy of emergency certificate from ur hospital.

am an engineering student. i went to echs in chennai for gynecomastia removal. the doctor sugested a private hospital and assured me that surgery ll be done as soon as possible. the very same day i went to that hospital and consulted the doctor, they said surgery should be done and asked to take all d tests before surgery. i spent almost three days for finishing all these procedures. later they fixed the date for surgery, i went to the cash counter to get the admission form. they had a look over my file and said they cant admitted in d hospital as gynecomastia may not be covered under insurance and so. i went and spoke with the chairman of d hospital and he asked me to get admitted that night and also said not to worry about the cashier people. till this i spent almost a week leaving all my college and other stuffs. when i went to get admitted in the hospital, again cashier people created a problem when i went to get admission in d reception. i said i talked to the chairman and he said to get admitted, after lot of argument they asked me to wait and called the manager. he came and i spoke with him, i told him what happened and asked to contact the chairman but later he called the above manager above him and spoke with him. they asked me to pay the cash and get admitted or else asked me to come the next day. i was heartbroken and felt very much upset. the next day with lots of patience i waited so long for those cashier people and finally met them, i asked them to talk with the chairman. finally, they had some discussion with them self and handed me a approval letter and asked me to get sign from echs. i took it d same day to echs chennai and handed it over to them, and they said me they ll call after three days. i took medical leave from all my works as am gonna get my surgery done within few days. but, d days passed almost 5 days over. the 6th day i called them and asked about it, but they said they ll call if they get the approval letter back and just hung d phone. it was terrible, i waited for 4 more days and then called them again. they again repeated the same dialog saying "we ll call if we get the approval letter" and hung the phone. i wasted almost 20 days of my college life waiting for surgery, finally i lost my patience and went to echs to enquire about it. again they said the same same dialog and said they cant help it. i was pissed off, and went to d senior medical officer to enquire about it. They said the approval letter has been sent to SEMO and later it has been forwarded to bangalore ECHS which is the head office, i asked the reason for this much long procedure and they said they don't have much knowledge about my issue and they call themselves a doctor. it seems that the specialist are only in bangalore ECHS and what are these people are here for? i asked them how much more time ll it take and they said, they have no idea about it as many cancer patients who gave approval forms before me are still waiting...and i replied am not a cancer patient and left d place. damn...these people cant even give proper response to patients. by now i wasted a month of my regular life waiting for the call. every now and then am expecting d call and these people least bothered to help the patients. because of these things my health went bad and now am taking treatment in private. i dint mean to tell all are wrong, may be am unlucky. WORST EXPERIENCE OF ALL MY LIFE!

Sir,
I am having complaints regarding ECHS Polyclinic Hisar. In ECHS Ployclinic Hisar, there is no dental doctor available, dental doctor duty is doing by Dental assistant, who is creating problem for dental patients causing lot of difficulties for patients. Request take necessary action on the matter please.

Sir,
Shah hospital, opposite bus stand kaithal should be withdrawn from empanelled of ECHS because no facility and no treatment is available in this hospital for ECHS member. ECHS patients goes for treatment in this hospital resulting more worse condition than previous before going. Therefore, what is the use of this type of hospital for empanellement who can not give good treatment to needy patients. Please look in to the matter.

reimbursement under echs is very-2 difficult for other rank (or) persons, army is only for officers they easily make fool indian army organisation. The rules are made by officers for officers and only officers.I am son of echs member my father faught all three war of india, but army do not give him human being treatment.Now these days my father grew older, every time he has some health illnes we are living near holy family hospital new delhi.which is not in echs pannel.if i want my father treatment in base hospital is very difficult because its very far away from our residence.echs scheme making fool easily OR ranks persons, those hospital which are in echs pannel have some special conditions example batra hospital is in echs pannel but it cure only cancer other than cancer they charge very high, same for escort it only treatment heart attacks.so i criticized those army officer who made such rules.such law maker are the real enemy of our country.