[Resolved]  Electrolux Microwave — No response from Customer care

Address:Ernakulam, Kerala

To,

Costumercare,
Electrolux


From,

Arun K A
+91-[protected]


Sub: Repair of Microwave oven

I have an Electrolux Microwave oven, which have been purchased during August 2008. Currently the same is not working and I have lodged a complaint (Token No: coc[protected]) with your Costumer care a month ago to get it repaired. I have repeatedly requested for several times, but in no vain.

I purchased your equipment with the full hope of getting very good response and after care services from the company. Being a major town like Kochi, I hoped that your representatives may be readily available on a call. To my dismay even after a lapse of one month my request has not been cared at all. Hence there is no other go but to approach the Consumer Protection Council for getting redressed my grievance.

Hope that you will do the needful urgently with out allowing me to approach court of law.
Waiting for your urgent response
--
Thanks & Regards

Arun .K .A
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I opted Electrolux Microwave... on 17th of december 2010 I complaint (complaint no GZB [protected]) from that day iam calling regularly to the coustmer care and same rply am gtting alwayz dat wid in 24hrs our executive/engineer will cum 2 ur place nd resolv ur problem. now more then 2 months gonna be over and still am following them up...personaly i'll suggest everybody who r making plan to take electrolux products plz go far away from this company...worst company worst product & worst services by customer care.


sameer
[protected]
Branch manager (MNC)

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