[Resolved]  Elica Cooktop — Elica cooktop : glass blasted

Address:Bangalore, Karnataka

I had bought elica cooktop in may 2011

It is nov 2011, and today the glass blasted while the stove was in use.

seems to be a common problem with elica cooktops.

buyer, beware
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Aug 13, 2020
Complaint marked as Resolved 
Sep 17, 2014
Surendrapillay's response
Dear Sir Due to system error we were not able to pull your details from the system. Pl share with us your contact # so that we can get in touch with you to resolve the issue. For any further assistance , pl. call our customer care number[protected] /[protected] , or email us at [protected]@elica.in. You may also download "Elica Aasaan" App free from Google Play Store for Android Phones to avail instant services from Elica Customer Care. Thank You Elica Customer Care
Complaint comments 

Comments

Hi,
I bought Elica cooktop five months before and in between i faced lots of complaints. My first complaint was regarding the back nozzle leckage issue after that more than 3 times the knobes got brocked. It was the serious issue which i faced with Elica cooktop. Initially we could not realize the knobe broken until the foule smell comes. Knobe as well as every spare used in elica seems very poor in quality.
Here after i dont recommend any cunsumers to go for elica products.
Using elica is a challenge in life.
I wish i knew this before. I had bought Glass cook top stove and it did not last for 8 months. The service is so bad, they refused to come to the site.
Funny thing the service folks make fun of our problems. This is in Bangalore South.

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