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Same thing here, i noticed today that there are two charges on my debit card to this company for the amount of 39.99 and also a few other charges from a few other odd sites for small amounts, i canceled my card immediately through the bank and they have told me they will have to do an investigation for fraud before they decide whether they will refund the money or not. Lets hope they read all of these stories. We also shop online at what we thought were safe sites as well like amazon and ebay.
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I was charged 39.95 USD on Nov 2nd (noticed it today). The enquiry form on their website identifies the transaction as "sale" (that's it, no additional information). Their "24/7" phone support just gave me the busy tone after a minute of ringing. I have now used their "Contact" form to write them. Anyway, I'll order a new credit card.
I'm with you guys.
I went on a site called bannedblackcelebs.com, signed up for free TRIAL, and after clicking on second picture--and NOT clicking on the popup "Upgrade to full membership to see this" (or something like that)--I was sent to a page showing I was now a full member!
So I called these wonderful folks (love their names--especially the "Shiela"s) and, calmly, disputed the accusation (yes, I felt accused!). I, even, went at their guilt (sincerely went at) because I couldn't believe they would get folks like this. So, blah, blah, blah, nothing worked, so I finally--Man, I was tired of talking to them--agreed to the rep's "The only thing we can do is charge you $19.99 + throw in access to two other sites."
I must admit: I didn't think the site(s) were that bad. For a reasonable price (esp. with the far superior Reality Kings and Bang Bros. sites out there), I could have dealt with it (even if scammed into it).
But two days later, I checked my account two days later and saw a $38+ charge to my account.
So I called back and got major runaround again. Can't even remember what we talked about. He mentioned (think it mighta even been the same guy) that the $19.99 quote given me would be for the second month! But I'd cancelled so that made no sense. But, once again, it was late, so I was like "Kool, " and I went to attempt to get my money's worth.
But the other day, I noticed a $1.20 charge from this egb/marketingsocial thing. I tried to call, but once again, the phone breaks up (forgot to mention that up there: One way to "enhance" the complaint call is for crappy phone lines to distract/frustrate), then line dropped. So I chatted with rep and am spozed to be contacted (got e-mail like someone up there, saying egb will send info to actual merchant, who will in turn contact me--sitting on pins and needles waiting on that one). Luckily, they didn't take more from account, as they did it on 29th of Oct; luckily, because my card has expired. So, I will have new number shortly, so hopefully, won't have to deal with 'em anymore.
I went on a site called bannedblackcelebs.com, signed up for free TRIAL, and after clicking on second picture--and NOT clicking on the popup "Upgrade to full membership to see this" (or something like that)--I was sent to a page showing I was now a full member!
So I called these wonderful folks (love their names--especially the "Shiela"s) and, calmly, disputed the accusation (yes, I felt accused!). I, even, went at their guilt (sincerely went at) because I couldn't believe they would get folks like this. So, blah, blah, blah, nothing worked, so I finally--Man, I was tired of talking to them--agreed to the rep's "The only thing we can do is charge you $19.99 + throw in access to two other sites."
I must admit: I didn't think the site(s) were that bad. For a reasonable price (esp. with the far superior Reality Kings and Bang Bros. sites out there), I could have dealt with it (even if scammed into it).
But two days later, I checked my account two days later and saw a $38+ charge to my account.
So I called back and got major runaround again. Can't even remember what we talked about. He mentioned (think it mighta even been the same guy) that the $19.99 quote given me would be for the second month! But I'd cancelled so that made no sense. But, once again, it was late, so I was like "Kool, " and I went to attempt to get my money's worth.
But the other day, I noticed a $1.20 charge from this egb/marketingsocial thing. I tried to call, but once again, the phone breaks up (forgot to mention that up there: One way to "enhance" the complaint call is for crappy phone lines to distract/frustrate), then line dropped. So I chatted with rep and am spozed to be contacted (got e-mail like someone up there, saying egb will send info to actual merchant, who will in turn contact me--sitting on pins and needles waiting on that one). Luckily, they didn't take more from account, as they did it on 29th of Oct; luckily, because my card has expired. So, I will have new number shortly, so hopefully, won't have to deal with 'em anymore.
I was charged $39.95 on my debit card from EPG Bill. I called them and they said it is under the category of "books and magazine subscriptions" but were unable to tell me what company. I never ordered any $40 magazine subscription or book so I refuted the charge. They always say someone will call you or email you back and I never get a reply. I keep calling. The ppl on the phone (specifically a woman who goes by the name "Daphne") are rude and untrained in customer service. Every time I ask to speak with a manager or supervisor, they are "in a meeting." I told them then I will hold for the manager and they left me on hold for 45 minutes until I just hung up!! Each time I ask for the name of the manager, I get a different name. Which leads me to believe they are making it up.
Hi! I am from Mauritius. A couple of days ago whilst perusing my credit card account statement, I noticed that I have been charged 39 USD from EPGBILL.com.marketSOCI. I was quite intrigued as I can say positively that I have neither had any contact with this institution and nor did I ever entered into any transaction for that specific sum or its equivalence in any other currency. At first, I guessed that surely it should be a mistake on the part of the charger – say an incorrect keystroke whilst processing an order and my account got debited instead. My next and logical response was to go on the net to enquire as to what this mysterious company is about and how to get in contact with it with the prospect of a refund. It is then that I came to know that I am one of the numerous victims of some fraudulent people. I didn’t feel like to proceed further in my attempt to have an audience with them as they ask for details which, as a matter of principle, I would not voluntarily impart to such a doubtful organization. I immediately caused the card concerned to be cancelled which I think is the first and immediate thing to do in such circumstances and applied for a new one. I have also notified the fraud department of my local bank. Unfortunately, though I have racked my brain to try and figure out, I cannot say for sure where the leakage could have originated and how they got my security codes. I don’t think it’s through Paypal which I still trust and will still doing business with. But I tend to say that it could be as a result of some dealings I have had with amazon recently. I don’t know how the matter will end up but I am ready and willing to go through all the police and court procedures if need be to get those culprits tracked down and jailed. I am exasperated at the thought that these crooks have in fact defrauded a massive crowd of people all around the globe and they have to date remained unpunished and are still operating. E-shopping is an amazing facility but with the prevalence of these fraudulent maneuvers, many are those who will be discouraged or even cease to transact on the net even with the good rating institutions. All the stakeholders and competent authorities whether international or local should show much concern about these real viruses and should put their heads together with a view to getting all of them in quarantine behind the bars at the earliest, and for long. I don’t know what are the options which are available for an eventual redress. But I’ve gathered that as matters stand, it’s quite difficult to physically trace them out to begin with. However, I will explore and exploit all the possible avenues to hinder or at least inconvenience them. For instance, I have arranged that this matter be given a coverage by the press so that both the local internet users and financial institutions concerned are at least warned of this potential threat which for the time being operates under the name of EPGBILL.com.marketSOCI.
EPGBILL.COM — unauthorized withdrawal
I am a soldier that is stationed in Herat, Afghanistan. Going back thru my statements, I have found that this company has been taking money out of my account since August of this year....the total has come to over $10,000 dollars. I have never authorized this, and would like to have my money back. Please let me know how I can make this happen. I have worked too hard for this money, just to have this fradulant company take it. I have no idea what or why I have recieved a bill from your company, please to billing me account EPGBILL.COM.MARKETSOCIAL [protected] thank you
jus saw a charge from this company on my card and luckily it was onl for 1.90$ an thanks to this site i have jus cancelled my credit card cause it seems that if i didnt i would have a 39 an change charge to my card in the near future but i dont know how many other people who have had their info stollen play poker online like i do but im thinking thats the only was that this company could have got my info so jus wondereing if anyone else who has had this happen to them plays cards on Ultamate bet .com
Why are you charging my card? I had a problem with you before and cancelled everything. Why are you still charging my card.
I think you'll find that this comes from signing up to a porn trial on various websites. If they say they don't know who it is then they're lying and they know why they're being charged.
On another note, I'm having a nightmare with this lot. It's a website called mitzas.com and they own what appears to be half the internets porn sites. If you cancel a membership with them, then a free trial will come up from them every month as their system does is automatically. It's a fraudulant transaction, although after having read Mitzas terms and cons is states that we're liable for any transactions once the membership has been cancelled.
The best thing to do is contact EPG Billing. Any charges will be refunded, but you need to make sure that you have EPG block anything in the future. They have a zero fraud policy so you need to make sure you hold them to it.
I have also contacted cypher help and asked for any data on me to be removed, although they promise this, they don't actually do it. I shall be taking legal action soon and phoning my bank to have them stop anything further. Although I will have to do this red faced as it was a free porn trial that got us all here.
On another note, I'm having a nightmare with this lot. It's a website called mitzas.com and they own what appears to be half the internets porn sites. If you cancel a membership with them, then a free trial will come up from them every month as their system does is automatically. It's a fraudulant transaction, although after having read Mitzas terms and cons is states that we're liable for any transactions once the membership has been cancelled.
The best thing to do is contact EPG Billing. Any charges will be refunded, but you need to make sure that you have EPG block anything in the future. They have a zero fraud policy so you need to make sure you hold them to it.
I have also contacted cypher help and asked for any data on me to be removed, although they promise this, they don't actually do it. I shall be taking legal action soon and phoning my bank to have them stop anything further. Although I will have to do this red faced as it was a free porn trial that got us all here.
I have to agree with irobot86. Lucky for me tho my CC was a prepaid, which only had $40au on it. Still When you submit a canceled membership with them, it should do just that, CANCEL. Not join you to other sites and billing you full membership price.
I THINK THAT EPGBILL.COM SHOULD BE SHUT DOWN UNTIL THERE BILLSHIT AJAAN BE SORTED OUT AND EVERYONE THAT HAS BEEN RIPPED OFF HAS BEEN REPAYED BY THEM BECAUSE EPGBILL.COM SHOULD HAVE FIXED HE PROBLEM AS SOON AS THE FIRST COMPLAINT WAS LODGED!!!
I do not know what this service is but I want to cancel imediatly. I am not authoruzing any more payments. Cease and desist ASAP. Thank You.
EPGBILL.COM.M 8663145182 — Unauthorized withdrawal visa Debit Card
Have had two unauthorized withdrawels out of my Bank Account via My Debit Card, for the amounts of 39.95 each. Would like to see these funds returned to my account. Unauthorised Crad Charged
Have to agree, nothing but problems with this company. They also have subsidiaries. ie gastexcs.net. Same charges. They charge every month, but then put a new charge on the next month. Went so far as to cancel the credit card, but was informed by the bank that if a charge is posted then they reopen the account. Now four months and running with this garbage. Banks seem to be ignoring that this is a type of fraud. The companies were notified of the cancellation but charge again and again.
camper1911
camper1911
I have been charged several times by this company and like others in this situation I have never authorised any payments, I cannot get in touch with this company to stop these payments. If anyone has a website or any way of contacting this thieving bunch I would be very grateful
I was charged 7 times in 2 months by epg-cpay.com/JOINITNET, ,[protected]. Total of 186 GBP. Have no clue what is it but definitely it was done without my knowledge and agreement. I have no online subscriptions what so ever. I called my bank and blocked the card. I disputed all transactions and hope to get some refund.
I JUST CHECKED MY ACCOUNT AND FOUND THAT I HAVE BEEN CHARGED TWICE. FIRST TIME IT WAS $48.98 Ref: 684568. and the second time Ref: 830712. of $44.68, it does not say you will be charged for the currency exchange, when you play certain games. It only says one price and no extra charges, will be charged. I want you to re-embers e that money back.
I was charged $39.95 for this (epg-cpay.com/MAILITEMS LOC:[protected] and i have don't know why.
I was just on the phone and they said they would have someone from that site call me back.
Should I wait for a call/
I was just on the phone and they said they would have someone from that site call me back.
Should I wait for a call/