[Resolved] Epson India — inkjet printer | |||
epsons printer has been with the service centre for more than a month and hasn't been repaired till now and the representatives attitude is pathetic as after calling them they tell that the only option i have is to call the toll free no and nothing will be done from their side below is the mail logs sent by me to them regarding the complaint i called your cc no [protected] and i was told to contact some mr anees on [protected] (regional incharge) after calling this no i was very rudely informed that i have to keep trying the cc no thats the only option and nothing will be done from his side this has been a very unpleasant experience with epson and i would not be recommending your company to anyone because of the pathetic customer care response i got from your representatives From: Mahesh Chandra <[protected]@yahoo.in> To: calllog <[protected]@epsonindia.in> Sent: Thursday, 9 August 2012 3:35 PM Subject: Re: epson ME office 535 comlaint the repair of my printer is still not done and its been more than a month initially the person said that he needs to ordrer the head from the company which will take a week then he again asked a week for another head than again another for some another part now he says that the printer has to be sent to the company for repairs as he cannot do it the printer has been with your service centre for more than a month now and it hasn't been repaired and you are asking for more time kindly do it urgently AND WILL I GET THIS TIME PERIOD AS IN EXTENSION IN WARRANTY AS THE PRINTER HAS BEEN NON FUNCTIONAL AND WITH YOU FOR THIS MONTH From: calllog <[protected]@epsonindia.in> To: "[protected]@yahoo.in" <[protected]@yahoo.in> Sent: Thursday, 5 July 2012 5:11 PM Subject: RE: epson ME office 535 comlaint Thanks for mailing EPSON Quote this JR NO for any Queries INC[protected] Service Center Name Nimble Infotech Pvt Ltd. Contact Person Atul Mago Contact No. XXXXXXXXXXXX Dated 7/5/2012 For any Query/Status related updates, please mail to below mentioned id: For North region - [protected]@eid.epson.co.in Regards, Ramya ________________________________________ From: Mahesh Chandra [[protected]@yahoo.in] Sent: Wednesday, July 04, 2012 4:36 PM To: calllog Subject: epson ME office 535 comlaint dear sir I Mahesh Chandra mobile no XXXXXXXXX address- XXXXXXXXX bought this Epson ME office 535 printer (serial no- *N8UY000588*) from FUTURE SYSTEMS in nehru place on 20 april 2012 the printer is currently not working (?? printer head is blocked as nozzle check doesn't print and head cleaning isn't working) I tried to complain about this on your CC no- [protected] and I was told that complaint cannot be registered as my product isn't registered for which i have to submitt the scanned bill to this e mail id kindly register my product and complaint regarding repair for the printer the scanned bill is attached as pdf thank you Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 13 Comments | |||
Comments
EPSON India — Bad after sales service provided by epson
We have bought a A3 size T-1390 photo styles printer. It worked 2 months fiine and got some problem after two months we then send tha same to nearest service center(noida).. From that day to till now we dnt get printer repaired even more than 15 dayz are past away. Very very very poor service provided by epson...... Please give in your contact details- vishwa, Epson
EPSON India — PRINT NOT COMING
sirs,our epson aculaser m1400 is not working,the error led light is glowing and showing out of catridge.but the catridge is new.please respond as soon as possible.
printer name: epson aculaser m1400
sl.no:pcyz050318
Please let us know you contact details
Mr. kalidas Pednekar ph. [protected] . email [protected]@vsnl.net
I purchasr printer epson l210, 17 jan, 2013. Register call for repair . 20th August 13, your service man visit on 23rd.Aug. He try to make it repair while rearing he make ink-jetting several time finally he says your printer is repair your ink is finish when he came at that time ink was 50% in bottoal. He told fill the ink your printer get OK. i put the ink next day same problem . i call again 26Aug. service person came on 28 Aug. He cannot repair the printer, some part was not workable . he says some part is not workable it should be replace, i ask him to give me return when it should replace he says i can't give in return. i ask him why you not give in return? He says my senior not give me permission to give time in return .
then i called at your regional office to Mr. Pradeep on 30thAug, he told me to give me call an hour. But he can't call. On 31stAugust i call him, he says 3 to 4 days shall take to repair, because i order part it takes 3/4 days.
i request that i have daily printing i the printer that you should give service immediate . my loss of printing expenses who is bare .then i think i made mistake buy this printer.
I purchasr printer epson l210, 17 jan, 2013. Register call for repair . 20th August 13, your service man visit on 23rd.Aug. He try to make it repair while rearing he make ink-jetting several time finally he says your printer is repair your ink is finish when he came at that time ink was 50% in bottoal. He told fill the ink your printer get OK. i put the ink next day same problem . i call again 26Aug. service person came on 28 Aug. He cannot repair the printer, some part was not workable . he says some part is not workable it should be replace, i ask him to give me return when it should replace he says i can't give in return. i ask him why you not give in return? He says my senior not give me permission to give time in return .
then i called at your regional office to Mr. Pradeep on 30thAug, he told me to give me call an hour. But he can't call. On 31stAugust i call him, he says 3 to 4 days shall take to repair, because i order part it takes 3/4 days.
i request that i have daily printing i the printer that you should give service immediate . my loss of printing expenses who is bare .then i think i made mistake buy this printer.
rajeev thakran
rz 66 a hans park west sager pur new delhi 110046 [protected].[protected]
rz 66 a hans park west sager pur new delhi 110046 [protected].[protected]
rajeev thakran
rz 66 a hans park west sager pur new delhi 110046 [protected].[protected]
rz 66 a hans park west sager pur new delhi 110046 [protected].[protected]
EPSON India — Looking for ink cartridges for epson printer sx438w
I am having epson sx438w printer from uk london and looking for cartridges in India Original catridges for this printer is fox T1281, 1282, 1283, 1284.I would like to know which indian catridges matches to this printer. Please reply as soon as posible Sir/Madam,
We at Maharashtra Minerals Corpn Ltd had purchased Epson Tx300+ All In One Printer in
2010. For One year it worked properly, but in 13th month its
carriage assembly went bad, on sending email to Epson India we was given the
address of service center of Girgoan, where they told us that due use of
compatible cartridge this problem occurred. So we left the printer as it is and
used only its scanner, but it seems that this product is useless as the
scanner too went bad in few months.
In same place we are using products of Hp, Canon, Dell but
we are very satisfied with their service and products.
We will strictly not recommend Epson products to anyone.
We at Maharashtra Minerals Corpn Ltd had purchased Epson Tx300+ All In One Printer in
2010. For One year it worked properly, but in 13th month its
carriage assembly went bad, on sending email to Epson India we was given the
address of service center of Girgoan, where they told us that due use of
compatible cartridge this problem occurred. So we left the printer as it is and
used only its scanner, but it seems that this product is useless as the
scanner too went bad in few months.
In same place we are using products of Hp, Canon, Dell but
we are very satisfied with their service and products.
We will strictly not recommend Epson products to anyone.
I had purchase EPSON L350 on 28th Dec 2013. They not providing support due to warranty showing only month of Aug. I had already mail to helpline and they confirm on FEB 2014 and mention it will done with in 3-4 days, but still is not updated.
every month i have complained regarding printer issue to helpline it is not working properly from when i had purchased.
I suggest they are not providing proper support also there is no level of compalin.
every month i have complained regarding printer issue to helpline it is not working properly from when i had purchased.
I suggest they are not providing proper support also there is no level of compalin.
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EPSON India — Cannot repair a printer
I have bought brand new Epson printer in 2006. Model No, Stylus CX1500. Since 2006, it was not in use. Can I repair it and from whome can I get good service.