Address: | h. no 2 varcha wada pilgao bicholim - goa, North Goa, Goa |
hello
i Dattadeep gawas owned a printer of epson on 3rd september 2012, earlier i was using Hp but pathetic performance from the cartridge made me to change the printer, i bought Epson printer because of its unique feature of print, scan and copy. from cybertach computer, retailer over there came to our house and install it
printer was running fine till feb '13 end but in march printer started to give me trouble, as prints were not coming out, scan was interrupting in between after 2 month black ink tank got over so i refilled new ink put as password provided on bottle and when i gave a print option, there was hardly any response, i always give print option but instead of getting pages print, the tank i had filled was getting drained...
i dont know where this ink is going, neither prints are coming but my ink is getting wasted
i called the customer care around 7-8 times, but all are giving different reason, like go to website, fill the form, your warranty expired, we will send you mail etc
to inform Epson that i have a invoice of September 2012, and still i have around 2 month under warranty period, also i have been calling Epson since MAY end and till 23rd JULY, customer service of Epson is giving me several reason to avoid,
on the EPSON box, company have wrote genuine warranty and service!!!! but i cant find any service from com nay.
i hardly have print some 600 pages but with lot of problems in printer, i want my printer check and repaired by 31st of july.
otherwise i have to visit consumer forum.
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