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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Jun 7, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 518

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A
anterjalal
from Ambala, Haryana
Nov 9, 2010
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dear sir/madam
i have booked a wait-listed ticket through IRCTC
pnr-[protected]
DATE OF BOOKING- 9 JUNE 2010
At the time of chart preparing one passenger was confirmed and five
passenger was still wait listed.
i have file TDR regarding the refund of this ticket on about 24th june 2010.
but till now i did not get any refund.
i have sent many email and calls to irctc but there is no response.
where i should complaint on this matter
PNR NO. [protected]
IN THIS TICKET TDR PROCESSING DELAY IT TAKES 8 MONTHS & NO RESPONES ABOUT THIS REFUND
PLEASE SOLVE THE PROBLEM AS SOON AS
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    M
    mkavita
    from Mumbai, Maharashtra
    Nov 9, 2010
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    My parents are travelling in 'Garib Rath', going to south. They told that the seats are not confotable. From last night they have not eaten anything as the pantry car provide only the non vegeterian food. This is disgusting. There is no good provision for tea coffee also. In such a long journey; where the distance between two stations are pretty good, we cant accept such worst food service. Thank god i didnt send my 1 year baby for that journey. Adult can adjust without having anything wat about the children. IRCTC should think seriously on this issue, otherwise people willl think before travelling by train.
    Aug 13, 2020
    Complaint marked as Resolved 
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      V
      vedantnilesh
      from Gidam, Chhattisgarh
      Nov 6, 2010
      Resolved
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      Resolved

      Address: Durg, Chhattisgarh

      Sir ,

      I am watching that in online tatkal railway reservatation cota will full before two days . As Azand Hind Exp. has 172 seat in tatkal cota but before starting tatkal cota reservatation it will showing 08 seat available only . Who doing this crime ? please inspect my complain .

      Your's

      Nilesh Kumar Chandrawanshi
      Contact :- [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        K
        Kabirul Hoque
        from Pune, Maharashtra
        Nov 6, 2010
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        Hello,

        Today (6th Nov'10) I have done an online transaction to purchase a ticket on 3142 Testa Torsa Exp from Jangipur Road to Sealdah boarding on 27/11/2011 for Md Kabirul Hoque and Maisura Khatun. Unfortunately after the payment was made through SBI Debit card, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

        This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

        Expecting a reply as soon as possible.

        Thanks and Regards,
        Md Kabirul Hoque
        +91 [protected]
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          M
          manilal kapadia
          from Vadodara, Gujarat
          Nov 3, 2010
          Resolved
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          Resolved

          dear sir,

          i want to cancell etickets with PNR nO[protected].
          but as the id is freezed, i can not do.
          kindly cancell the tickets with names-
          manilal kapadia age-57
          nila -age50
          mihir -age15

          regards,

          MPkapadia
          Aug 13, 2020
          Complaint marked as Resolved 

          Deepak Garg — refund of ticket

          Dear Sir
          I booked ticket on 15-11-07 by booking ref. No. EZR[protected]/A from Delhi to Srinagar on Dt. 17-01-08. But due to cancellation of flight by airline itself i demand my full money back. I received payment ref. no. [protected] from your site that you have sent my payment through above ID but i have not received payment of Rs. 7, 377/- in my credit card. I also enquire from my credit card bank but they have no information of geting above payment. I requiest you to please sent me the payment confirmation details so that i could be able to shoe it to my bank and taking further action. Please do the needful and as soon as possible.

          Thanking You

          Deepak Garg

          IRCTC — cancel for ticket

          PNR No : [protected]

          IRCTC ETICKETS — NON REFUND OF CANCELLATION

          I have still not received Rs 1385 into my credit card
          account towrds cancellation of Ticket PNR NO
          [protected], Transaction ID [protected].Cancellation was
          done on 21.06.08.
          Kindly take an immediate action.
          Regards
          Aniruddha Ghosh
          Goa

          IRCTC — NO REFUND - Service Failed message after Payment Done

          Today i tried to book ticket from pune to nagpur but the booking failed. My bank account has been debited by the above amount but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
          Following are the details:
          Ticket History
          Pnr Number0Transaction ID[protected]
          Train No1039Train NameMAHARASHTRA EXP
          From Station (PUNE)To Station(NGP)
          Date Of Journey24-Oct-2008ClassSL
          Boarding (PUNE) Resv Upto(NGP)
          Date Of Booking19-Oct-2008 Total FareRs 478.00

          Please arrange the refund of the above as early as possible.

          Chirag Mehta

          etickets — IRCTC

          NO REFUND - Service Failed message after Payment Done
          Today i tried to book ticket from mahoba to varanasi TWICE but the booking failed. My bank account has been debited by the above amount but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
          Following are the details:

          Ticket History
          Pnr Number 0 Transaction ID [protected]
          Train No 1107 Train Name BUNDELKHAND EXP
          From Station (MBA) To Station (BSB)
          Date Of Journey 01-Jan-2009 Class 2A
          Boarding (MBA) Resv Upto (BSB)
          Date Of Booking 28-Oct-2008 Total Fare Rs 1361.00
          Payment Not Received From Bank

          Ticket History
          Pnr Number 0 Transaction ID [protected]
          Train No 1107 Train Name BUNDELKHAND EXP
          From Station (MBA) To Station (BSB)
          Date Of Journey 01-Jan-2009 Class 2A
          Boarding (MBA) Resv Upto (BSB)
          Date Of Booking 28-Oct-2008 Total Fare Rs 1361.00
          Payment Not Received From Bank



          Please arrange the refund of the above as early as possible.

          Mikhail
          NO REFUND - Service Failed message after Payment Done
          Today i tried to book ticket from Secunderabad to Bhadrakh but the booking failed. My bank account has been debited by the above amount(Rs411) but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
          Following are the details:
          Ticket History
          Pnr Number0Transaction ID:[protected]
          Train No2704Train NameFALAKNUMA EXP
          From Station (SECUNDERABAD)To Station(BHADRAKH)
          Date Of Journey24-JAN-2009ClassSL
          Boarding (SECUNDERABAD) Resv Upto(BHADRAKH)
          Date Of Booking05-Jan-2009 Total FareRs 411.00

          Please arrange the refund of the above as early as possible.

          Debasish Pradhan
          NO REFUND - Service Failed message after Payment Done
          Today i tried to book ticket from Secunderabad to Bhadrakh but the booking failed. My bank account has been debited by the above amount but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
          Following are the details:
          Ticket History
          Pnr Number0Transaction ID[protected]
          Train No2074Train NameFALAKNUMA EXP
          From Station (SECUNDERABAD)To Station(BHADRAKH)
          Date Of Journey24-Jan-2009ClassSL
          Boarding (SECUNDERABAD) Resv Upto(BHADRAKH)
          Date Of Booking05-Jan-2009 Total FareRs 411.00

          Please arrange the refund of the above as early as possible.

          Debasish Pradhan
          Dear Debashish,

          I had many such experience in past. But need not to worry. In all such cases the amount is automatically credited back to customer's account by irctc within 3 days.

          Along with this there is a special session "Failed Transactions" on left side of www.irctc.co.in website where you can current status of your transaction.

          Best regards,
          Arun Sahoo
          I have booked my ticket but some resion i want to cancel my ticket..
          but my payee account had been close.
          please helm me how can i cancel my ticket

          ticket deatils as per as bellow

          Booked Tickets History



          Pnr Number
          [protected]
          Transaction ID
          [protected]

          Train No
          2554
          Train Name
          VAISHALI EXP

          From Station
          NEW DELHI(NDLS)
          To Station
          GORAKHPUR JN(GKP)

          Date
          26/2/2009
          Class
          SL

          Boarding
          NEW DELHI(NDLS)
          Resv Upto
          GORAKHPUR JN(GKP)

          Quota
          General
          Booked By







          Booked Tickets History



          Pnr Number
          [protected]
          Transaction ID
          [protected]

          Train No
          2555
          Train Name
          GORAKDAM EXPRES

          From Station
          GORAKHPUR JN(GKP)
          To Station
          NEW DELHI(NDLS)

          Date
          01/3/2009
          Class
          SL

          Boarding
          GORAKHPUR JN(GKP)
          Resv Upto
          NEW DELHI(NDLS)

          Quota
          General
          Booked By
          Dear Sir/Madanm,
          I have booked eticket from Bangalore to Subrahmanya roa journy on 10.03.2009 by using my SBI debit card, now i want cancell my journy(eticket)

          PNR#[protected]
          Transaction id:[protected]
          Date of booking;03.03.2009 @ 06.18.35pm
          Fare: Rs.181.00
          Booking status:WL 31/ Wl 25// 0000

          Your faithfully
          Basavaraj
          Nothing
          Dear Sir/Madam,

          I have booked a ticket on 05/05/09 for the journey date 10/05/09 from Mughalsarai to Hawrah.I clicked the payment option and the money has been deducted from my account but i didn't get the confirmation of booking. I am sending you the detail of transaction .please refund my mones as soon as possible.Ticket History
          Pnr Number 0 Transaction ID [protected]
          Train No 2312 Train Name KALKA MAIL
          From Station (MGS) To Station (HWH)
          Date Of Journey 10-May-2009 Class SL
          Boarding (MGS) Resv Upto (HWH)
          Date Of Booking 05-May-2009 Total Fare Rs 444.00


          With regards
          Bhupendra b srivastava

          IRCTC MUMBAI — FAILED THE APPOINTMENT

          IRCTC OFFICALS TAKEN MY APPOINTMENT ON 24/06/09 TO MEET ON MY RESIDENCE TO COLLECT THE DOCUMENTS OF PHOTO IDENTITY PROOF FOR ISSUING RAIL CARD .THE SAID CARD WHICH USED AS IN VARIOUS FACILITIES
          ON 24 JUNE 2009 AT 1700 HRS TO 1800 HRS AT MY NEW MUMBAI RESIDENCE . MY WORK PLACE IS 125 KMS AWAY FROM MY RESIDENCE . SO I HAD DROPPED HALF DAY LEAVE TO REACH MY RESIDENCE AS PER APPOINT MENT BUT IRCTC OFFICALS FAILS TO REACH TO MY RESIDENCE TO COLLECT DOCUMENTS

          THIS IS VERY UNFAIR BEHAVIOUR WITH ME
          SIR
          mai ticket book kar raha tha (ambala to jharsugda(jsg)) sir 439.77 Rs payement ho gaya lakin ticket nahi aaya sir pls jitni jaldi ho sake refund me balance.
          pls regard by
          thank u

          e-tickets — failure in e-ticket booking

          dear sir,
          i tried to 2 e-tickets from salem to chennai and return way on 1st august.
          after giving the atm-cum-depict card details it was showing ...(REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse... )
          i don't know what happened furthor...whether money has drawn from my account? or ticket is booked/not
          guide me to get these details

          IRCTC — cancel tickets

          sir,
          due to delay of train i want to cancel my eticket.

          PNR-Number [protected]
          Train Number 2810
          Train Name HWH MUMBAI MAIL
          Date 28- Oct- 2009
          From Station NGP To station CSTM
          Reservation upto CSTM Boarding point NGP
          Class SL
          No of passengers 2
          respected sir,
          i tried booking the eticket. after the payment transaction, it said some error.. so i booked again. 2nd time was successful. and i got the ticket also. but they diducted money for the failure transaction also. the failed transaction id is in my account. sir, pleaser refund my money back as soon as possible.
          thanQ

          failed transaction id: [protected]

          IRCTC Ltd/Railway fare — Refund on unused ticket not received

          Sub: Refund on cancelled i-tickets
          Ref: TDR No. 297722 dated 16.05.2006
          I am due to receive a refund of Rs. 2830/- on account of train tickets cancelled by me originally booked from Kodai Road to Chennai. But I have not received the refund despite several follow ups and writings.
          dear sir,
          i would like to cancell my eticket which PNR NO [protected] but the probem is (my USER ID is GODABAI and password is sushant) the system is responsing incorrect, my email id is [protected]@rediffmail.com Please help me to cancel my e ticket before shed. dept of train.
          OR what can i do please guide me before 8th August 10.

          Pradeep Kumar Singh — Ticket Cancellation

          Respected Sir/Madam,

          I Mr. Pradeep Kumar, would like to ask for a favor, to cancel two of my tickets of dates of journey,[protected] and[protected] with PNR numbers,[protected] and[protected] respectively.Both are e-tickets but my user id on irctc.com is not responding to my password, i am unable to access it.
          Therefore, i would request you to cancel the tickets and refund the money in my credit card.I would really appreciate the act. Thank You
          Me MP Kapadia

          Plz call on the below

          You may contact usFor Doubts/Queries/Complaints/Appreciations regarding bookings/services
          24 Hrs. Customer Support at:[protected]

          Fax no.[protected]

          Chennai Customer Care No.[protected]



          For Railway tickets booked through IRCTC

          General Information

          I-tickets/e-tickets: [protected]@irctc.co.in

          For Cancellation E-tickets: [protected]@irctc.co.in

          For Shubhyatra users: [protected]@irctc.co.in

          For Mumbai Suburban Season tickets: [protected]@irctc.co.in



          Registered Office / Corporate Office :

          Indian Railway Catering and Tourism Corporation Ltd.,
          9th Floor, Bank of Baroda Building,
          16, Parliament Street, New Delhi 110001.
          Tel:[protected]/[protected]
          Fax:[protected]
          i want to cancel my e-ticket
          i want to cancell e ticket with pnr no [protected].but as the id is freezed.i can not to do.kindly cancle the ticket with name-A L RAO age 39
          Booking details:
          PNR No [protected] Train No 2675
          Train Name KOVAI EXPRESS From MAS
          To CBE Date [protected]
          Class 2S Boarding Point MAS
          Reservation Upto CBE Quota General
          i am not able to perform the journey. pl refund the amnt
          v balajirao
          i want to cancel my eticket
          pnr no [protected]
          train no 2964 MEWAR EXP from udaipur(udz) to bharatpur(bte)
          JOURNEY DATE- 27 NOV 2010
          canceletion of my tickets PNR No:[protected] on dt 04.12.2010& PNR No [protected] on dt 07.12.2010
          Booking details:-
          PNR No.[protected] Transaction ID:[protected]
          Train No & Name:12898 BBS PDY EXPRESS
          Date of journey : 21.12.2010 Class : SL
          Srikakulam Road (CHE) to Chennai Egmore (MS)

          please cancel my ticket and refund amount
          sir, I could not board SAMARSATA EXP. as it was more than 6 hrs. late so request to cancel my

          eticket PNR.NO.[protected] dt. of journey 2 dec. 2010 boarding from [ LTT] mumbai to nagpur

          REF. ID.OF YATRA.COM RZLLEE TRANSACTION ID.[protected] TRAIN NO. / TRAIN 2151/

          SAMARSATA EXP. AC 3 TIER [ 3A] NAME SUNILA age 62 yrs. Female code concession CRCTNW. seat

          no. CONFIRM B4/0004/LB/ PRINCIPAL AGENT Yatra online Pvt. Ltd. my email id. is

          [protected]@yahoo.com pl.confirm my cancellation after varifications from yr. side. thanks.sunila.
          dear sir,

          i want to cancell etickets with PNR nO[protected].
          but as the id is freezed, i can not do.
          kindly cancell the tickets with names-
          R TULASI VASU age-28


          regards,
          R TULASI VASU
          dear sir,
          please cancel the e ticket bearing PNR no: [protected] train no&name:12068/Jan satabdi, date of journey07/02/2011, boarding from dimapur upto lumding.
          thank you.

          IRCTC — cancellation of ticket

          dear sir,
          I request you to kindly cancel my ticket dated 7/1/2011 from Nizamuddin to bhopal with PNR [protected] as the train was delayed by 12 hours. so please do the needful action.

          D.P.Pattnaik
          Indore
          I have booked returned journey ticket from Visakhapatnam to Secunderabad in train No. 12727 (Godavari exp) for journey on 30.1.11 (PNR No.[protected]-ID No.[protected]). Instead of cancelling ticket from Secunderabad to Visakhaptnam on 28.1.11, I have by mistake cancelled the return journey ticket i.e. from Visakhapatnam to Secunderabad in the above PNR no.
          Can I revert it? Is there any chance of getting the same ticket? Pl inform
          dear sir,
          i cancelled e-ticket after chart preparation
          please refund eligible cancellation amount
          my PNR no:[protected]
          thank you
          dear sir,
          i have booked journey ticket from secundrabad to vizag in train for journey on 1.03.2011(pnr no.[protected] and id no.[protected])sir, I could not board godavari express. as it was more than 6 hrs. late so request to cancel my ticket.
          thank you
          Dear Sir,

          I have booked a e ticket from Chennai Central to NewDelhi in Tamilnadu Express for Journey on 25th March 2011 PNR No is [protected]. Please cancel the ticket and refund the amount.

          Thanking you
          Sudha Rajagopalan.
          Dear sir,
          i have booked a E-Ticket from Lingampally to Shiridi in SC SNSI EXP for journey on18 March 2011 PNR NO is [protected].Please cancel the ticket and refund the amount.



          Thanking you
          Narender Reddy
          Dear Sir,
          Please cancel my ticket due to not travling .The details are as under-

          Booking details:-
          PNR No.[protected] Transaction ID:[protected]
          Train No & Name:12216
          Date of journey :18.03.11 Class : 3AC
          BDTS to JP

          PLEASE refund amount .
          Please cancel my e-ticket. PNR no [protected] Transaction ID [protected].I have tried on line cancellation of e ticket, but it failed/ did not processed further.
          Please cancel my e-ticket, PNR NO:[protected]. Transaction ID No:[protected]. I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account. Please send us mail id : [protected]@yahoo.co.in
          dhanapal
          [protected]@yahoo.co.in
          I have booked e-ticket trasaction ID [protected] PNR no-[protected] for date of joureny 12.3.11. the train name/ no Locknow mail/ 12229--was cancceled. Please arrange to make refund.
          Passenser name- Ravindra N yadav & Ram kewal


          And i have booked a another e-ticket transaction ID[protected] PNR no-[protected] for date of joureny 12.3.11 the train name/no-Lucknow Mail/ 12229 was cancceled. Please arrange to make refund.

          Passenser Name- Suman yadav


          Thanks& Regards Ravindra n Yadav

          [email protected] — e-ticket cancel

          pls cancel e-t my pnr no-[protected] and ref no-m3dbje and tranjection id [protected] train is cancel jurny date[protected]
          Dear sir,

          Please cancel my e-ticket. PNR no[protected] Transaction id [protected].I have tried on line cancellation of e-ticket, but it failed, did not processed further and refund the amount to my bank account. Please send us mail id;[protected]@rediffmail.com
          Thank you
          Please cancel my e-ticket, PNR NO:[protected]. Transaction ID No[protected]. I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account
          dear sir,
          please cancel the e ticket bearing PNR no:[protected]
          Dated 18 Mar 2011
          Dear Sir

          Please cancel my e-ticket. PNR No [protected] Date.05/04/2011 Tr ID
          [protected]



          Thak you
          Please cancel my e-ticket. PNR no [protected] Transaction ID [protected].I have tried on line cancellation of e ticket, but it failed/ did not processed further
          please cancel my eticket PNR NO.[protected] Train No.17230 name Sabari Express on 1th April 2011.Sleeper On name Sathya prasad 51years the ticket is from Hyderabad to Trivendrum.
          Several times I have tried but could not cancel.Please cancel the ticket and refund the amount.
          [protected]@yahoo.co.in
          i have cancelled the e ticket with amt 297 rs on date 04of march but till now the payt has not refunded ..pnrno [protected]..TID no [protected] ..so do the need ful for me
          dear sir,
          please cancel the e ticket bearing PNR No:[protected]
          ( Name; WALMIKI 28 Mail AND SHIMA 20 Femail )
          Train No&Name:19037/BDTS TO BST,
          Date of journey 05/04/2011,
          Sir, i have booked a ticket pnr no [protected] waitlisted in Dec 10. The ticket was not conformed and hence auto cancelled.but the refund money is not received yet. kindly intimate me on status. My email id is [protected]@rediffmail.com.
          Dear sir,
          please cancel my E-Ticket.PNR No.[protected]. Transaction ID:[protected]. Train No:12808. Train Name:SAMTA EXPRESS.Date of Journey:[protected]
          I have tried on line cancellation of e-ticket, but failed/ did not processed further. kindly refund the amount to my bank account.
          Thanking You,
          SISTLA PALLAVI
          sir,
          since mt tatkal ticket isnot confirmed
          i want to cancell etickets with PNR n[protected]
          Transaction ID No[protected]
          Please cancel the ticket and refund the amount
          KINDLY LET ME KNOW THE REFUND AMOUNT
          mail id: [protected]@rediffmail.com
          regards,
          SUNIL PANDHARE

          IRCTC — non refund of cancelled tickets due to cancellation of trains

          Sir
          I have booked by internet two tickets each from new delhi to jaipur vide pnr no. [protected] with date of journy 25th march 2011 and from jaipur to amritsar with date of journey 26th march 2011 vide pnr no. [protected].due to jatt agitation problem the trains were cancelled and I have travelled by bus.When enquired the railway enuiry staff told that the cancellation amount would be credited to my bank account from which I have paid the amount.Till now I waited expecting the payment and could not get the refund.Hence I request that the amount may please be refunded early credited to my SBI account.
          thanking you
          T.VENKATARAMANAIAH.
          Please cancel my e-ticket, PNR NO:[protected] AND PNR NO [protected] DATE OF JOURNEY 5-APR -2011 WE HAD NOT JOURNEYED ON THAT DATE BECAUSE ONE OF OUR FAMILY MEMBER'S DEATH. PLEASE REFUND MY AMOUNT TO MY ACCOUNT.
          DEAR SIR, IWANT CANCELLED MY TICKETS PASSENGER NAME IS DIMPLE27, DIPEEKA24 ANKITH25 PNR NUMBERIS [protected]
          Dear Sir, I booked e tickets for my parents on 27 th march 2011 from my user id. richiejoel --Chennai Egmore to Nagercoil on 19 th may 2011 by Nagercoil Exp. and return journey from Nagercoil to Chennai Egmore.on 21 st May 2011.by Kanyakumari Exp----.under. PNR nos.[protected] and [protected] respectively. I have gorgotten my passward and I wish to cancell the above tickets. Kindly do so under reply to me. Regards. franco.
          Please cancel my e-ticket PNR No. [protected] Transaction ID : [protected] I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account. Please send us mail id : [protected]@rediffmail.com

          IRCTC — ticket cancel

          I made a ticket PNR No.[protected], but train are cancle , IRCTC ARE not my refund . pl. follos my compland. this event 90 days agos.
          with thanks.
          Hello sir...i booked e-ticket..but i didn't get the TRANSACTION ID and PNR number... but money get lessed from my account... please provide me theTRANSACTION ID and PNR number or refund the amount to my account..
          Dear Sir
          Please Cancel my e ticket with following details
          Transaction I D - [protected] ; PNR No. - [protected] ; Train Name - LTT Shalimar Express : Train No.-18029 ; Date of journey - 24/05/2011.
          And send conformation on [protected]@gmail.com
          C.R.Dixit,
          Pnr Number: 0 Transaction ID: [protected] Train No: 14056
          Train Name: BRAHMPUTRA MAIL From Station: (DLI) To Station: (BXR)
          Date Of Journey: 24-May-2011 Class: SL Boarding: (DLI)
          Resv Upto: (BXR) Date Of Booking: 22-May-2011 Total Fare: Rs 403.00

          Refund Details
          Payment Not Received From Bank

          ye mera statement hai jo ki waha dikha raha hai kipayment not recive from bank but ballance kat chuka hai
          pls make decision to refound the payment..
          Please cancel my e-tickets, PNR No. [protected], Transaction Id [protected]
          PNR no. [protected], Transaction Id - [protected], PNR No.[protected] transaction No. [protected], PNR No. [protected] Transaction no [protected]
          PNR No. [protected] Transaction Id [protected] PNR No. [protected] Transaction Id [protected] PNR No. [protected] Transaction Id [protected]
          Pl cancel these tickets as i am not abel to cancell on line by my user id kuldeep998 . Pl send a mail to [protected]@yahoo.com
          sir mera ticket pnr no.[protected], date of journey 31/05/2011, from KTE to CNB, by mistake cancell ho gaya hai

          ap se request hai ki mera yahi ticket confirm kar de

          es bat ki information mera pass kab tak a ja ye gi
          please cancell my ticket PNR NO.[protected] transaction id [protected].because ticket was not confirmed.please cancelled it and refund the amount to my bank.the details are under here. train no.04051
          I want to cancel my e tickets as my account is blocked. the PNR no. is [protected], Date of Journey- 5 June 2011, class-3Ac, Sarnath Express, from Durg to Varanasi.
          I want to cancel my return ticket also, the information is as follows:
          PNR NO. [protected], Date of Jurney-9, June, 2011, Class-3Ac, sarnath express from Varanasi to Durg.

          IRCTC — cancellation of e tickets

          I want to cancel my eticket of 17 june 2011.
          PNR NO. IS [protected].
          I can't do this as i am unable to login the id.So plz kindly cancel the ticket as early as possible before 17 june.
          And also post me the print out of 16 june 2011 of journey delhi to lucknow on my email id.
          sakshi.[protected]@gmail.com.plz mail me before 16 june.
          pnr no. is [protected]
          dear sir,
          i want to cancell one ticket under pnr no.[protected]. name of the passenger PAVAN JAIN 45/M DATE OF JOURNEY 22/06/2011. Due to freez of my id. cancellation of ticket cannot be made. please do the need ful and confirm at the earliest.

          IRCTC — Regarding cancellation of ticket

          I have booked Ticket No. :[protected]
          PNR NO.-GWJFND from delhi to mumbai. But i have putted reshedule request for the same with details.But IRCTC cancel my ticket.With same request.
          Please Cancel my e ticket with following details of -joby v john(22 yrs).But the ticket consist of 2 persons having one transaction id no:. Donot cancel the other persons ticket name sunil mathew
          Transaction I D-[protected]
          date[protected]
          train no-17229(sabari express)
          pnr no:-[protected]
          And send conformation to [protected]@gmail.com
          I have booked e-ticket from Gaya to Jalander but at the processing time the net server gone down. The amount is settled from my account but ticked is not booked.PNR is not shown and Transanction ID no. is [protected].Pls cancel my ticket and refund my amount on my account.My e-mail ID is [protected]@gmail.com
          dear sir,
          i cancelled e-ticket after chart preparation
          please refund eligible cancellation amount
          my PNR no:[protected] 15 jul 2011 train no-12148
          thank you
          canceletion of my tickets PNR No:[protected] on dt15.jul.2011 train no-12148 bhusawal to Miraj
          i want to cancel my eticket
          pnr no [protected]
          train no12148 BSL TO MRJ
          JOURNEY DATE- 15 JUL 2011
          Dear Sir,
          Please cancel my ticket due to not travling .The details are as under-
          Booking details:-
          PNR No.[protected] Transaction ID:[protected]
          Train No & Name:04034
          Date of journey :09.08.11 Class : SL
          JAT to DEE

          PLEASE refund amount .
          i want to my ticket PNR No. [protected] fm guwahti to anandvihar for 10/08/2011 and transaction id [protected]. request cancell the ticket imdtly
          please cancell my e-ticket PNR No. [protected] Transaction ID [protected] . I have tried on line cancellation of e-ticket but failed. the my refund amount please be remit my account at the earliest please.
          sir cancil my tecktes p n r no[protected] tr no [protected]
          I am unable to concell my ticket from Londa to Bangalore - PND No. [protected] and transaction no. [protected]. Please cancell my e ticket and arrange to refund the ticket
          i want to cancell etickets with PNR no [protected]
          but as the id is freezed, i can not do.
          kindly cancell the tickets with names-
          dineshraja

          IRCTC — non deposit of amount of cancel ticket in account

          I cancelled my thee tickets pnr no.[protected],[protected],[protected].On 20.8.2011
          I got message on my yahoo mail that amount belong to the above pnr cacell ticket will
          be credited in your acount.But till date now the same not credited in acount. Please do the needful at your early possible.
          [protected]@yahoo.in
          Dear Sir,
          I Have already cancel my ticket due to not travling & TDR also File.The details are as under-

          Booking details:-
          PNR No.[protected] Transaction ID:[protected]
          Train No & Name: 13007
          Date of journey :[protected] Class : SL
          DNR to CNB
          dear sir please cancel only the ticket of ABDUL HAFEEZ AGE-44, MALE, COACH--S 5 0045/MB, DATE OF JOURNEY-- 24.09.2011, , ... TRAIN NAME-ANDAMAN EXPRESS, TRAIN NO- 16032

          PNR NO-- [protected]

          MY E MAIL ID - [protected]@gmail.com

          IRCTC — CANCELLATION OF TICKETS

          Sir, I have booked eticket thru irctc on 21/09/2011 from Hyderabad to Solapur for N D Tekale 52y 2AC Date of journey 27/09/2011But i have not received pnr no. However charges for Rs 606 have been debited to my internet banking A/C Please cancell the ticket.
          please cancel my ticket details are provided below
          train no. &name 12310/RJPB RAJDHANI
          date of journey 22/09/2011
          PNR NO. [protected]
          TANSACTION ID. [protected]
          please send me a confirmation of the cancellation and ticket refund details at my email id [protected]@yahoo.co.in
          I had cancelled my ticket having PNR No.[protected], however I have not received mail towards refund. Further I had cancelled tickets having PNR Nos.[protected], [protected] and [protected] for which I have received mail showing refund credited to my account.My Mail ID is [protected]@hotmail.com.
          hi i am pooja srivastava, i have booked my ticket online on 06/10/2011 for dehradun shatabdi, dates 19/10/2011( boardin haridwar jun to new delhi station) for CCA/C through sbi internet banking.Train No is-12018, PNR no. was registerd or given and trasaction id-[protected] was given rs. 850/- were debited from my sbi account. kindly cancel my ticket or provide me prn no.as early as possible.



          name -pooja srivastava
          [protected]@yahoo.com
          phone-[protected]
          sir sir my ticketfrom HABIBGANJ TO JABALPUR was on the process of booking but my ticket didn't booked yet money is deducted from my account.kindly refund my money.transaction ID-[protected].my email ID-pankajkumar.[protected]@gmail.com
          please refund my failed transaction money.transaction ID is -[protected]
          Please cancel my e-ticket, PNR NO:[protected]. Transaction ID No:[protected]. I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account.kindly cancell the tickets with names-
          1) S.K.ILIYAZ, age-36, sex-male
          2) M.S.FATHIMA, age-49, sex-female
          3) S.JABEENA, age-30, sex-female
          4) M.S.NADHIRABANU, age-19, sex-female
          5) S.YASMEEN, age-10, sex-female
          Please send us mail id : [protected]@rediff.com
          dear sir,
          sunday i canceled my ticket but i did not get money.it takes TDR that no is ekt[protected].
          PNR no is [protected].please da the needfull ASAP.
          thank you.
          Please cancil my ticket PNR [protected]Becoz pasenger not traveling
          respected sir,
          i am manvendra choudhry from gwalior
          my ID is manav0905
          i done my reservation for 19/12/2011 gwalior to h nizamuddin (godwana exp.) in three time because my reservation is not complited by system eror.
          and deduction of money my bank account in three time (Rs.270/ time)
          so please chek and solve out my problem & refund my mony.

          thank u regards
          manvendra choudhary
          [protected]
          I had cancilled my ticket PNR No. [protected] but did not get refund amount Rs.169 as shown in cancilled ticket. M.K.Yadav

          E Ticket — cancellation of tickets

          i want to cancel my ticket bearing PNR No. [protected] bbsr to mugal sarai on 14/01/12 due to failure in connectivity i couldn't to do so..
          So,kindly please cancel the ticket as soon as possible,,,
          i want to cancell one of the tikcets booked to chennai from coimbatore. The name of the Passenger is K.Krishnakumar, age 54.Coimbatore to Chennai by Chennai express . Travl date[protected]
          Booked from my ID. Now the web says that my password is invalid. Kindly do the needful.
          Venkataraman.
          pnr no [protected] one passenger named K.Krishnakumar is cancelled. Could not log on in irctc. please do the needful
          venkataraman

          irctc ticket cancel — ticket cancel

          dear sir,

          i cancelled my two e tickets on20/01/2012 with PNR No.[protected], [protected]
          but tickets has been cancelled but amount not refund in my account
          kindly deposit the amount in my account.


          regards,
          Madhav Chauhan
          [protected]
          my userid is samnnesi my new pasword is send by you to one of my non functional old e mail pl send pasword to my new e mail [protected]@rediffmail.com or send to my redistered mobile [protected]
          pl treat it urgent as i have to cancel my one of my e booking done for 27.01.2012
          regards
          sanjay kumar srivastava
          further please cancel my reservation as per detail given below
          pnr no [protected]
          date 27.01.2012
          train 12272 lko duronto exp
          passenger name annporna srivastava
          sex female
          age 78
          from new delhi
          to lucknow
          birth no g1 36

          pnr no [protected]
          date 31.01.2012
          train 14257 k.v.exp
          passenger name annporna srivastava
          sex female
          age 78
          from lucknow
          to new delh
          birth no g1 36

          regards
          sanjay kumar srivastava
          samnnesi
          [protected]
          [protected]@rediffmail.com
          Please cancel my e- ticket PNR No.[protected] Transaction ID [protected], My IRCTC user ID is kajaysaroj, I have tried on line cancellation of e-ticket but as the id is freezed, i can not do. I have also called on customer care, but did not get back the massage on my ID- [protected]@yahoo.co.in
          kindly cancel the tickets with names- JAGAT RAM, BYASA DEVI, AJAY KUMAR & SAROJ
          Helpful
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            H
            happy1887
            from Mumbai, Maharashtra
            Nov 2, 2010
            Report
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            Address: Mumbai City, Maharashtra

            BOOKED TICKIT HISTORY IS DELETED FROM MY IRCTC ACCOUNT. HOW TO GET IT BACK.
            My transaction was done properly and I got two tickets for 07 Nov in Indore Bandra Special Train. Transaction ID is [protected]. I had seen this ticket and now it is not visible in the booked history. Amount is also deducted from irctc, now where is my ticket.

            Please let me know as soon as possible as its very urgent.
            Please contact me on [protected]
            Please let me also know if you find a way.
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              R
              ravi409
              from Nagpur, Maharashtra
              Nov 1, 2010
              Resolved
              Report
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              Resolved

              TRANSACTION FAILURE
              Session expired after making payment - No ticket booked -- bank account debited
              TRANSACTION ID [protected]

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 01-nov-2010 reservation from ROURKELA to AHMEDABAD 12/12/2010 . After entering the details of the two passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that the session is expired.

              I checked my citi bank transactions and I can see a payment of 481 /- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – rkray409
              Email id : [protected]@gmail.com

              booking details is shown below -


              Ticket History
              [protected][protected][protected][protected]
              Pnr Number 0 Transaction ID [protected]
              Train No 2834 Train Name HWH ADI EXPRESS
              From Station (ROURKELA) To Station (AHMEDABAD)
              Date Of Journey 12-DEC-2010
              Class SL
              Boarding (ROURKELA)
              Resv Upto (AHMEDABAD)
              Date Of Booking 01-NOV-2010 Total Fare Rs 481.00
              Aug 13, 2020
              Complaint marked as Resolved 
              Session expired after making payment - No ticket booked -- bank acnt debited
              TRANSACTION ID [protected] IG02885449 DTD 21/07/2008

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] from KOLLAM JN to KOZHIKKODE (CTL) for 31st July 2008 in 6347 Mangalore Express. After entering the details of the one passengers, I made the payment using SBI online. After making the payment I got the message that the session is expired.

              I checked my SBI bank transactions and I can see a payment of 179/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – DOMINIC09
              Email id : [protected]@yahoo.com
              and another email id : [protected]@sbimail.co


              Thanks and Regards,
              DOMINIC VARGHESE
              MOBILE [protected]
              Virgheese,

              Did u got your money back?
              Respected Sir/Madam

              I have booked ticket from Chennai central(MAS) to Thane(TNA) on 13-Nov-2008, by giving my ICICI credit card number and CVV number. I am very much sure that I have approved payment only once by giving my CVV number. I also received the confirmation with the PNR-Number[protected]. Journey date is[protected]:45 AM, MUMBAI EXPRESS. Rs. 762.00-/-

              Then later I checked my Booked ticket option to take printout and found it shows 2 extra tickets booked with some other different PNR numbers, with 2 different coaches and my credit card was charged 3 times totally. Rs. 762.00 * 3 = 2286-/-

              Transaction ID PNR Number
              [protected] [protected] -This is the ticket generated first time and I received the successful transaction confirmation.

              Let me know how it is possible for IRCTC to book tickets for the same train and same passengers three times. I filled only one form and got the confirmation only once. Credit card and CVV number is confidential and how they can use it 2 times extra without my knowledge. How they get information for next two times to book tickets for the same train and same passenger details. According to me all the information given first time should be deleted from their cache memory once the first ticket is alloted. But when I called Customer support of Chennai IRCTC they told its your banks mistake they have released the fund 3 times for the same train and IRCTC will book the train tickets how many times they are releasing the fund (This concept is wrong, My ticket information should be deleted once from their temporary memory once the first ticket is alloted and it should not allow to request for the second time). Also they told if I want I can cancel the other two ticket where I have to bare Rs. 40 per ticket. Come on guys First my credit card was charged thrice without my knowledge and I have to loose my money by canceling my tickets? We called ICICI customer care they told that they received the request for 3 times for the fund so it was released thrice and we requested our bank to escalate this case and they have done it. I have already send emails to IRCTC regarding this and not yet received any reply.

              The below tickets are generated automatically which I have not approved.
              So kindly check this issue which is very serious and return my money back 762 * 2 = Rs. 1524, back for the below tickets without deducting any charges. Looking forward for quick reply.

              Transaction ID PNR Number
              [protected] [protected]
              [protected] [protected]

              Vijayalakshmi Satishkumar
              IRCTC User Id : ajitha100
              Mobile: [protected]
              Chennai.
              TRANSACTION FAILURE
              Session expired after making payment - No ticket booked -- bank acnt debited
              TRANSACTION ID [protected]

              ICICI BANK DETAIL 2/06/09 BIL/[protected]/IRCTC INDIAN RAILWAY/[protected]


              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/ [protected]
              from DELHI to PURI 07/06/09 Purshottam express. After entering the details of the two passengers, I made the payment using icicbank online. After making the payment I got the message that the session is expired.

              I checked my icici bank transactions and I can see a payment of 3, 320.00/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – ashu271180
              Email id : ashutosh.[protected]@gmail.com


              Thanks and Regards,
              ASHUTOSH AGARWAL
              MOBILE [protected]
              TRANSACTION FAILURE
              Session expired after making payment - No ticket booked -- bank acnt debited
              TRANSACTION ID [protected]

              HDFC BANK DETAIL

              Date : 14 Jun 2009

              Narration : [protected]-INDIAN RAILWAYS

              Cheque/Ref No: [protected]


              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID [protected]
              from SBC to KCG 14/06/09 Train No: 2786 . After entering the details of the two passengers, I made the payment using HDFC online. After making the payment I got the message that the session is expired.

              I checked my icici bank transactions and I can see a payment of 863.00/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – Prav_225
              Email id : [protected]@gmail.com


              Thanks and Regards,
              PRAVEEN KUMAR
              MOBILE [protected]
              BOOKED TICKIT HISTORY IS DELETED FROM MY IRCTC ACCOUNT. HOW TO GET IT BACK.
              Session expired after making payment - No ticket booked -- bank account debited
              TRANSACTION ID [protected] DTD 29/97/2009

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID [protected] from Bangalore City junction (SBC) to Chennai Central (MAS) for 1st October 2009 in 2658 CHENNAI MAIL. After entering the details of the one passenger, I made the payment using Axis Online. After making the payment I got the message that the session is expired.

              I checked my AXIS bank transactions and I can see a payment of Rs 278.00 made. However when I see the list under "Booked Tickets" on the website, I don’t see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – Krishanus
              Email id: [protected]@gmail.com
              And another email id: krishanu.[protected]@igate.com


              Thanks and Regards,
              Krishanu Ghosh
              [protected]
              due session expire i lost my e ticket whie the amount is deduced from my account now i want to get back my ticket how it can be possible...
              my email id is shrayansh.[protected]@gmail.com
              BOOKED TICKIT HISTORY IS DELETED FROM MY IRCTC ACCOUNT. HOW TO GET IT BACK.
              My transaction was done properly and I got two tickets for 07 Nov in Indore Bandra Special Train. Transaction ID is [protected]. I had seen this ticket and now it is not visible in the booked history. Amount is also deducted from irctc, now where is my ticket.

              Please let me know as soon as possible as its very urgent.
              Please contact me on [protected]
              Booked ticket trhough ICONN/130611/ transation ID: 28862159, but not recieved pnr and ticket also.
              P.Venkata chary
              My both of the transaction failed today(23.05.2012) when i was booking the ticket to bhubaneswar from new delhi in rajdhani exp. while booking tickets in IRCTC..
              My login i.d of irctc is (anantray07). and my transactions id for both transactions are

              1.[protected]
              2.[protected]

              both time there was a deduction of rs/- 1780 + 1780= 3560/-

              please kindly look into this matter.
              Session expired after making payment - No ticket booked -- bank account debited
              TRANSACTION ID [protected]

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 08/03/2014 reservation from DLI to Deoria Sadar 09/03/2014 by tatkal . After entering the details of the two passengers, I made the payment using SBMI DEBIT CUM ATM CARD online. After making the payment I got the message that the session is expired.

              I checked my bank transactions and I can see a payment of 451 /- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – RSadhna
              Email id : [protected]@yahoo.in

              booking details is shown below -


              Ticket History
              [protected][protected][protected][protected]
              Pnr Number 0 Transaction ID [protected]
              Train No 04024 Train Name : DLI DBG SPL
              From Station DLI To Station Deoria Sadar
              Date Of Journey 09/03/2014
              Class SL
              Boarding DLI
              Resv Upto Deoria Sadar
              Date Of Booking 08/03/2014 Total Fare Rs 451.00
              IRCTC are [censored] b*******!!! PLEASE DONT EVER BOOK TICKETS FROM IRCTC - THEY FOOL YOU AND JUST KEEP YOU WAITING DURING PAYMENT AND AFTER 20 MINUTES THEY SAY SESSION EXPIRED. Assh*****!!! ITS BETTER TO BOOK THROUGH YATRA OR ANY OTHER SITES. THE SITE IS [censored] SLOW AND TAKES 1 HR TO BOOK A TICKET WHEREAS YATRA.COM TOOK 10 MINUTES. THERE IS [censored] SECURITY AND ASKS FOR PASSWORDS AFTER FEW SECONDS. THOUSANDS OF FORMALITIES BUT NO [censored]ING FACILITIES OR CUSTOMER SUPPORT. [censored] YOU!!! !!!
              TRANSACTION FAILURE TATKAL TICKET
              Session expired after making payment - No ticket booked -- bank account debited
              TRANSACTION ID [protected]

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 19-march-2016 reservation from BDC to FDB 20/03/2016 . After entering the details of the four passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that the session is expired.

              I checked my citi bank transactions and I can see a payment of 2789.35 /- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              My details - irctc user name – bisw315
              Email id : [protected]@gmail.com
              TRANSACTION FAILURE TATKAL TICKET
              Transaction dropped no ticket available - No ticket booked -- bank account debited
              TRANSACTION ID[protected]

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 25-march-2016 reservation from UMB to NAD 26/03/2016 . After entering the details of the two passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that .
              transaction dropped no ticket available.
              I checked my bank transactions and I can see a payment of 1194.35/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              my details = irctc username chipsy17
              Emailid= chipsy.[protected]@gmail.com
              TRANSACTION FAILURE TATKAL TICKET
              Transaction dropped no ticket available - No ticket booked -- bank account debited
              SBI TRANSACTION ID[protected]
              irctc Transcation Id [protected]

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 25-march-2016 reservation from UMB to NAD 26/03/2016 . After entering the details of the two passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that .
              transaction dropped no ticket available.
              I checked my bank transactions and I can see a payment of 1194.35/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              my details = irctc username chipsy17
              Emailid= chipsy.[protected]@gmail.com
              TRANSACTION FAILURE TATKAL TICKET
              Transaction dropped no ticket available - No ticket booked -- bank account debited
              SBI TRANSACTION ID[protected]
              irctc Transcation Id [protected]

              I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 07-june-2016 reservation from ANVT to NKE 08/06/2016 . After entering the details of the one passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that .
              transaction dropped no ticket available.
              I checked my bank transactions and I can see a payment of 1161.0/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

              Please advise what to be done since I have made a payment and there is no booking done by the website.

              my details = irctc username nk669
              Emailid= [protected]@gmail.com
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                A
                Ashok_kk
                from Mumbai, Maharashtra
                Oct 31, 2010
                Resolved
                Report
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                Resolved

                Address: Chennai, Tamil Nadu

                While booking train ticket through IRCTC website, the verification code didnt appear. Without the code I didnt book ticket and my travel plan is spoiled. I think this is one of the unncessary step to verification code image for booking. May be it is meant for restricting online users.
                Aug 13, 2020
                Complaint marked as Resolved 
                Yes. It is absolutely true. Beta version is really. Better, Tatkal option can be removed from the Online booking. The link is of no use. After 8 AM in the morning, Site crashed. This site needs to be improved to handle more number of requests. Defiently, It should be the technical glitch.
                yes i m agree.
                but i want to say in the irctc technical departmant is very poor or corruption problems is very high
                I totally agree with the above; I am also trying to get the ticket booked through online. Registration stopped due to "Enter Verification Code" field. This field is not displaying. Kindly rectify the problem at once. This is my humble request.

                v. selvaraj, shimla
                i have booked tatkal tkts may times. i got it 80% of the times. Some people have developed automatic softwares to do tkt. human typing will never compete with those automated software, where all information is typed before and only communication with irctc happens after 8am. To avoid booking from such automatic softwares they added image verification. However they didn't implemented it propoerly. the image doesn't appear half the times. They need to implement some mechanism to avoid automatic softwares, otherwise the common internet user chances of getting tatkal tkt is very less.
                100% AGREE BUT THEY SHOULD REMOVE THIS IMAGE VERIFICATION WHICH HAVE NO USE
                100% AGREE THEY SHOULD REMOVE THE IMAGE VERIFICATION IT HAVE NO USE
                irctc.co.in only image quick book option only? coustomer not booked tatkal
                100% AGREE THEY SHOULD REMOVE THE IMAGE VERIFICATION IT HAVE NO USE
                by applying captcha images(verification code) Irctc.co.in stop everyone to book a ticket, and give benefit to them who booking wrongly, no one including agent can book ticket from irctc.co.in because of verification code that take a lot of time to download on user machine
                Yes..i was trying from last one hour to book a ticket but I am getting stuck at this verification code.
                I have tried different browsers IE, Mozilla and chrome.
                Still the problem is the same.

                And finally all my tatkal quota tickets got exhausted and my travel plan postponed.
                Login not successful sign verification logo block the site-Id- varsh79
                no email
                Verification image not showing up which is blockage for booking tatkal tickets online. IT sucks~~
                ns74754
                Mobil verification code received, but password is not received.
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                  C
                  chs2020
                  from Noida, Uttar Pradesh
                  Oct 31, 2010
                  Resolved
                  Report
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                  Resolved

                  Address: Nellore, Andhra Pradesh

                  I booked three tickets on 08-Oct-2010 through internet banking using SBI accont,the ticket charges will deducted from my account.But after one day i.e. on08-Oct-2010 again Rs 10 is deducted for each ticket total Rs 30 is deducted from account showing
                  IG30563789IG30644461 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                  IG30563736IG30644458 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                  IG30563768IG30644578 TRANSFER TO [protected] SBI IRCTC COMMISION A/

                  and again 28-Oct-2010 i booked another ticket by using sbi dedit card this time also 10 rs deducted on the same date its self along with that ticket money.

                  So kindly please refund my money as possible as and please tell me why its happen
                  Below i give the full statement of my account.

                  IG30563789IG30644461 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                  IG30563736IG30644458 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                  IG30563768IG30644578 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I tried to book ticket on[protected] on IRCTC App. The amount was deducted from my account, but ticket was not booked. Till now amount was not refunded in my account.
                  Transaction ID: [protected]
                  Bank reference ID: 74332749031903076797954
                  So, please do needful to me
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                    D
                    drashutosh
                    from Mavelikara, Kerala
                    Oct 30, 2010
                    Resolved
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                    Resolved

                    As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commision was sdecucted from my SBI account without my authorization.. kindly do the nedful to prevent any such incidences in future and to return mu unnecessarily deducted money...



                    30-Oct-2010 (30-Oct-2010) TO TRANSFER
                    INB Commission of IG[protected] IG32202688IG32262147 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                    29-Oct[protected]Oct-2010) TO TRANSFER
                    INB IRCTC Railway tkt booking [protected]IG32202688 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 342.00

                    29-Oct[protected]Oct-2010) TO TRANSFER
                    INB Commission of IG[protected] IG32127232IG32184648 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                    28-Oct[protected]Oct-2010) TO TRANSFER
                    INB IRCTC Railway tkt booking [protected]IG32127232 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 342.00


                    Thanks.

                    Dr. Ashutosh
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I have the same problem too...
                    Dr Ashuthosh,

                    While booking the ticket itself, you are informed that 10 Rs Commision will appear extra on your bank statement.That is because it is taken separately. You are being told. And its 10 Rs.If you book via an agent the commission goes much higher
                    yeah but amount paid was already having Rs10 added
                    and even from my account more extra Rs10 was deducted after one day
                    I am dr anoop, I also had similar complaints, i lost Rs 20 extra, one day after i book my ticket6 Aug 2011 6 Aug 2011 TO TRANSFER-INBIRCTC_GROUPRailway tkt booking-[protected]IG61516156TRANSFER TO[protected]INDIANRAILWAYSCATERI174.00
                    6 Aug 2011 TO TRANSFER-INB IRCTC_GROUPRailway tkt booking[protected]IG6151844TRANSFER TO[protected] INDIANRAILWAYSCATERI344.
                    7 Aug 2011 TO TRANSFER-INBCommission of IG[protected]IG61516156IG6158762TRANSFER TO[protected]COMMISSIONACCOUNT INB 10.00
                    7 Aug 2011 TO TRANSFERINBCommissionofIG61518440IG61518440IG61589922TRANSFER TO[protected]COMMISSIONACCOUNT INB 10.00, please take necessary actions
                    yeah but amount paid was already having Rs10 added
                    and even from my account more extra Rs10 was deducted after one day
                    I am Mr. Ramesh Kumar Raj, I also had similar complaints, i lost Rs 20 extra, one day after i book my ticket2 12th Sep 2011

                    13-Sep[protected]Sep-2011) TO TRANSFER
                    INB Commission of IG[protected] IG66710848IG66980189 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                    i am also suffering to same problem. i have booked my ticket to irctc site that time 10 Rs deducted my sbi a/c but after one day again 10 rs extra deducted, please tell me reason why it is like that.
                    thanks regard
                    abhay mishra
                    They took 30 rupees extra after one day of my booking. This is really unexpected.
                    i have booked my ticket to irctc site that time 10 Rs deducted my sbi a/c but after one day again 10 rs extra deducted, please tell me reason why it is like that.
                    08-Jan[protected]Jan-2012) TO TRANSFER
                    INB Commission of IG[protected] IG85265392IG85540066 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                    08-Jan[protected]Jan-2012) TO TRANSFER
                    INB Commission of IG[protected] IG85265253IG85540061 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                    08-Jan[protected]Jan-2012) TO TRANSFER
                    INB Commission of IG[protected] IG85272712IG85530023 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00


                    [protected]@gmail.com

                    IRCTC — Deduction of excess money as commission

                    Dear Sir/ Madam

                    I have bought a ticket from IRCTC website on 12th January, 2012 using my SBI account . But on the next day[protected], excess money was deduced from my account on behalf of IRCTC commission with out my authorization. The transaction particulars are as per following

                    13-Jan[protected]Jan-2012) TO TRANSFER
                    INB Commission of IG[protected] IG86190947IG86466690 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                    I here by request to refund my deduced amount and stop this kind o[censored]nauthorized transactions.
                    hello iam also facing this kind of problem
                    whats going on yaaaar somebody help meeeeeeeeee ??????????????????????


                    why happens this ???????????
                    i have the same problem. please reply
                    I also faced the same charge deduction on 5/5/2012. Can't we oppose this and start a movement against such action ?
                    I also faced the same .. plz tell me where can we lodge a complaint//??
                    yes even i to face the same problem of decutin of money after one day of booking my ticket.plz help me out and plz let me know where to lodge this complaint.
                    As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commision was sdecucted from my SBI account without my authorization.. kindly do the nedful to prevent any such incidences in future and to return mu unnecessarily deducted money...


                    26-Oct[protected]Oct-2010) TO TRANSFER
                    INB Commission of IG[protected] IG32202688IG32262147 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                    dear sir, i have booked my two tickets to irctc site that time 10 Rs+ 10Rs deducted my sbh a/c but after one day again 10 Rs+10Rs extra deducted, please tell me reason why it is like that.
                    my transaction details;IGF32106241CB8859279 TRANSFER TO [protected], IGF29580591CB8791630 TRANSFER TO [protected].please give returns to me.A V S Phani kumar, Nellore.phone;[protected].
                    i am also having the same problem

                    30rs have been deducted in my account


                    23-Jun-2013 DEBIT
                    ICD[protected]IGJ4179320Commission of IGJ41 10.00
                    22-Jun[protected]Jun-2013) DEBIT
                    ICD[protected]IGJ4180796Commission of IGJ41 10.00
                    21-Jun[protected]Jun-2013) DEBIT
                    ICC[protected]IGJ3704809Commission of IGJ37 10.00
                    Hi All,

                    I am Ram from Trichy TamilNadu, from my account also irctc deducted Rs 10 without any announcement or i not booked fro the past one month
                    eventhough they are deducting.

                    My amount transfer details
                    IGR2821690ICE9775183 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                    Same issue here.. why is that happening ? they are taking lots of money !!!
                    DEBIT
                    ICG[protected]IGW8017920Commission of IGW80 11.25

                    thanks
                    Aritra Chattoraj
                    Samething happened with me..Did you get the money back?
                    SIR/MADAM

                    even i face the same problem, 10 times an amount of Rs 11.25 got deducted from my account.please do let us know how this illegal thing is possible withoout our notice/approval.

                    hope you solve it soon.

                    IRCTC — Debited extra money without any confirmation from account

                    I did ticket on 6th may 2015 and it debited the normal amount and after one day it just debited another 11.25 Inr without any confirmation from my banks account on 8th may 2015. So kindly solve this matter and send me a refund. Thank you

                    IRCTC site showing error during tatkal time

                    'This site is currently unreachable. Please try after some time' Error is shown while trying to book tatkal

                    activation link not provided to the email id

                    No Activation link provided Details User Id --- ecomanoj one time password --- etu626 registered mobile no- [protected] Date and Time[protected] around 10.10 am please provide the activation link as soon as possible.

                    regarding clean

                    Hello sir/madam, Kal ratsa lakar abhi tak train me koi safsafai nai hui ha. Istrase train chalega ta h1n1 charo taraf phelega. Sir train no : 00852 Premium train from Bangalore to bhubanswar

                    misbehavior of coach attendant

                    I was on board in 12920/ Malwa express On 13/03/2015 From Umbala. Attandant Took blanket at bhopal and asked to give bedroll in Ujjain. My journy was upto indore. When I told do not take now thn He misbehaved. PNR no. [protected].

                    CUSTOMER CARE EXE POOR BEHIVE

                    I am not fully satisfied about my complain no:IRCTC#2927461

                    No refund Tdr

                    PNR-Numbe:[protected]/Train Number:15654/Train Name:JAMMU GHY EXPRES/Date:8-Jun-2013/Journey:Bettiah To GHY/Mobli Number:[protected]

                    TDR filed because of passenger not travelled but EDR repudiate status

                    SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] TBM NNN 11-Aug-2014 EDR Repudiate 12-Aug-2014 06:23:44 HRS

                    regarding password

                    Dear sir I have forgotten my IRCTC password please re-send my password. My user id :ALGARNAG
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                      A
                      amitdevi
                      from Noida, Uttar Pradesh
                      Oct 29, 2010
                      Resolved
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                      Resolved

                      Address: Maharashtra

                      When ever we go to IRCTC website and click anywhere these unsolicited Advertises Pop Up we are not intrested in and consumes our band width. Indian Railsways making so much profit Can't they offer these services free of cost ? this is so much annoying especially many forigners just despise these useless services
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                      So gaye kya? no reply?
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                        D
                        deepak.marneni
                        Oct 27, 2010
                        Resolved
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                        Resolved

                        Address: Karnataka

                        To Whomsoever it may concern,

                        Today(28/10/2010), while booking train tickets throw online for train #7211 sheduled departure on (30/10/2010) for compartment 3AC and number of tickets 2, after submitting my payment details (debit card# and pin) it shows verified and before confirming the ticket it shows a screen containing the below

                        REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...

                        This is some kind of information theft and can be serious issue if the authorities don't act quickly, loosing the customers faith. Personally feeling that this will be my last online transaction with IRCTC.

                        Regards,
                        Deepak
                        Mob: [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        IRCTC — Online Reservation

                        Sir,
                        I have been using online reservation facility of IRCTC for a long time. I think that the Railway Department is not fare with normal online consumers and Agents. They are providing extra facilities to their Agents for quick reservations and even they block the normal consumers for peak time also.
                        Today I was trying to get TATKAL RESERVATION from Lalitpur to Raipur by Chhattisgarh Train.The site was showing 09 berths under that Quota. I was connected with IRCTC site from 07.30 AM, but at 08.00AM the site was gone on hold and after 15 minutes the site reactivated again with no Quota on TATKAL Reservations.
                        I am of opinion that there is some conspiracy between Railway Department/IRCTC and Agents. Pl. look in to/inquire the matter and take proper lagitimate action against responsible officers.
                        Sir,
                        This is serious matter, to be looked into by the vigilance section of Indian Railways.

                        IRCTC — about reservation

                        if some ones reservation is confirm and he/she unable to travel and on the same ticket another person wants to travel then can is it possible ?
                        You will be charged without ticket in this case

                        IRCTC — Online reservation

                        I have done an online transaction to pREDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do... a ticket on
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                          V
                          vinodhn84
                          Oct 26, 2010
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                          Address: Bangalore, Karnataka

                          Sir,

                          I received an e-mail from '[protected]@irctc.co.in'. I chose cash on delivery, so I am safe for now. Are these promotions genuinely from IRCTC group? What will be the quality of the products. They will get 499 Rs for the watch which costs around 2500 Rs (as per the e-mail). Please clarify

                          Thanks,
                          Vinodh

                          E-MAIL PASTE:

                          Dear vinodh,

                          Fabulous News! You have been Shortlisted to receive a Reward - NUMERO UNO WATCH Worth Rs 2750 FREE!

                          This free watch has been reserved in your membership as a part of our special rewards program.

                          Shortlisted Entry :
                          [protected]@yahoo.co.in
                          Your Reward: A Numero Uno Watch
                          worth Rs 2750 FREE


                          Your personal link to claim reward: www.bagittoday.com/reward/[protected]@yahoo.co.in
                          (Click to claim your winnings)


                          Just cover our gift delivery, promotion and handling charges of Rs 499.


                          This reward is being distributed to fortunate few and will be handed over on first come first serve basis.

                          SEE IF YOUR ONE OF THE LUCKY FEW...

                          landmark gifts — irctc

                          we were tavelling in 2nd class devagiri express on 3rd of may which starts at mumbai at 9.05 pm
                          towards hyderabad.
                          my complaint is we took a tatkal tkt but most surprising part is there was no TC to check the tkts and the whole train (reserved compartments) were full with unreserved passengers.

                          i would like to ask this when we book 2 months in advance and for tatkal we pay extra, what is the fecility u r providing.

                          i want my money back, b'cause i was sharing my birth with 5 more unreserved people.

                          being a lady and travelling with my son i faced a lot of problem (even going to the toilet )

                          MOST IMPORTENT THING IS THERE WAS NO TC IN THE TRAIN.
                          PLEASE CHECK THIS MATTER AND GET BACK TO ME

                          IRCTC — Free gift not received

                          I have been shortlisted for the offere of a free gift of Numero UNO watch worth Rs 2750 for which I paid shipping charges of Rs.500 and my
                          Order ID is:[protected] on Dtd:[protected]
                          After 2 weeks also I could not received the gift
                          Can you pl. track my order.
                          What happened to that order. Kindly
                          give me the status.


                          Padmini
                          [protected]
                          email: [protected]@rediffmail.com
                          I also got the mail now. I am just wondering whether this is genuine or not. Anybody got similar mail and collected watches? If this is genuine, is this a quality product?
                          I also got a similar mail today. But not sure whether this is related to IRCTC. If this is a genuine product, how is the quality of the product?
                          i also have got a mail on 25th nov
                          hiiiiiiiiiiiii
                          but i do not get any mail
                          Yes, i too got this, is this valuable and can we go for it ?

                          thanks
                          V2
                          Hi...I also got the same mail...Anybody who has claimed the gift plzzz reply here ... Weather if it is genuine or not...
                          Hi...!
                          I got same mail from [protected]@irctc.co.in about claiming a Numero Uno watch (mail on 16th feb 2011).
                          I responded for cash on delivery and received same Numero Uno watch in good condition after about 8 days(on 24th feb 2011). Everything is OK. But still i[censored] ask about Numero Uno Brand...!!! then i don't know anything about this brand. And even there no site of this brand/company..

                          for further doubts... can contact at [protected]@gmail.com at any time..
                          This is mail copy...


                          from: [protected]@irctc.co.in

                          Dear nitin,

                          Fabulous News! You have been Shortlisted to receive a Reward - NUMERO UNO WATCH Worth Rs 2750 FREE!

                          This free watch has been reserved in your membership as a part of our special rewards program.

                          Shortlisted Entry (User id) :
                          [protected]@gmail.com
                          Your Reward: A Numero Uno Watch
                          worth Rs 2750 FREE


                          Your personal link to claim reward: www.bagittoday.com/reward/[protected]@gmail.com
                          (Click to claim your winnings)


                          Just cover our gift delivery, promotion and handling charges of Rs 499.


                          This reward is being distributed to fortunate few and will be handed over on first come first serve basis.

                          SEE IF YOU ARE ONE OF THE LUCKY FEW...

                          [Click to claim your winnings ]
                          I too received the mail and registered for cash on delivery and got the watch everything is fine but the package for the parcel was bad lucky that the watch is not damaged

                          Good watch got a leather strap
                          rom satish varagani <[protected]@gmail.com>
                          to Bag It Today <[protected]@intoday.in>
                          date Sat, Mar 5, 2011 at 10:22 AM
                          subject Re: satish Shortlisted for a Reward
                          mailed-by gmail.com
                          hide details Mar 5 (9 days ago)
                          Hi,
                          I got my watch through Bag It Today. Its really wonderful watch I have ever seen. The interesting part is hours hand take more than 12 hours per one round. Now time is 2:45 am in my watch but actual time is 10:37 am.
                          So I want to replace my watch with new one, or you can pay my money back. If you don't reply by Monday (7/3/10), I'll post these messages in all blogs.


                          http://www.consumercomplaints.in/complaints/irctc-c461396.html

                          http://iwwh.blogspot.com/2011/02/numero-uno-watch-worth-rs-2750-free-is.html

                          If you don't respond to this mail, I'll take necessary steps to effect these sales.
                          I have some more plans other than above which severely effect your sales.
                          - Show quoted text -
                          Observe following links


                          http://www.bagittoday.com/itbc/c1129/landing.jsp?BCODE=C1129&fname=sachin

                          put name="yourname" in place of last word in above link. Eventhough you are not shorlisted for a gift you can buy a watch @499 by using above link.

                          This watch is not at all worth.
                          I hv already ordered it...Is it worthy to receive parcel????Plz advice...

                          susanta.[protected]@gmail.com

                          Susanta
                          me too got the same mail...but i didn't respond...I think this is not good
                          Dear Freinds

                          I also got the same mail.

                          I[censored] have ordered the watch plz cancel it bec the watch cost is only Rs 199/- and it is available in majestic fottpath at bangalore.

                          PRK
                          Dear all,

                          I too got the same mail,

                          Please clarify me, is it that much worth? or Fake? or Genuine?
                          I got watch but it is not worth for Rs 2750 I can tell it is worth for 200. I don't no why IRCTC allowing this kind of companies and also why India Today cheating People

                          IRCTC — 10 am site unreachable

                          i am user user id ajijul90/ajijul66/ajijul786/.tatkal hour 10 am i book the ticket then sowing this site is unreachable.plzz sir resolev this.

                          money issue

                          how can i get my money back because after cancellation no sms received on my phone and also extra charges deduct when no ticket booked

                          activation of irctc registration

                          I am already registerd with irctc however I have not used the services for a long time I have forgotten the OTU email id and mobile verification process pl help

                          Deactivate account

                          Dear sir, i Arbind yadav my user id is arbindyada but forgot password but my email id [protected]@yahoo.com mob-[protected]. so i want to deactivate account plz deactivate my account.

                          amount yet not refunded of fail transaction

                          i booked my ticket but transaction is failed two times and amount is deducted from my account both time n yet not refunded. date of book :[protected] date of journey:[protected] train no.12715 my irctc id is deeptij93

                          USERNAME AND PASSWORD ACTIVATE FOR IRCTC LOGIN

                          MY USERNAME MDSKHAN786, AND PASSWORD ACCOUNT DEACTIVATE, I WANT TO REACTIVAT MY IRCTC LOGIN ACCOUNT

                          Debit card payment

                          Only few banks are listed for the debit card payment, Even SBI Associates are also not listed. We cant book tickets using our SBH debit cards. VERY BAD.. Please list as many banks as possible to ensure better service for the costumer

                          forget my id and password

                          my and irctc accont useid and password has forget and and my new emal choudharyhitesh505
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                            P
                            priyalalsau
                            Oct 25, 2010
                            Resolved
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                            Resolved

                            Kind Attention:

                            Mr. Partho
                            Mr. K.L Sardar
                            Mr. Amitava Deb
                            Mr. Prasant Rai

                            Hope this mail find you all in good health.

                            Sorry I do not have the direct email address of the above mentioned names, appreciate if someone can copy them internally and help me reach my voice to the concern authority.

                            Please consider this as a formal escalation for the kind of services I have experienced from IRCTC family, being a very long time customer for your esteem organization and felt like feedback as a very disappointing service I am experiencing from IRCTC.

                            Myself Priyalal Sau, booked an e-ticket (PNR: [protected]) from Vizag to Howrah but unfortunately that train was cancelled and I have submitted the TDR on 23rd July’2009. After waiting for more than one year still I have not received the refunded money.

                            I have several times gives a mail to TDR dept but did not receive any satisfactory result also trying to call the CGM eastern zonal number[protected]/22439045/[protected] but unable to talk with them.

                            I am in confusion state in thinking that whether I shall received my money back or not.

                            I shall be very grateful, if you expedite the process so that I can receive the amount.

                            Thank you in anticipation.

                            Thanks,
                            Priyalal Sau
                            priyalal.[protected]@orange-ftgroup.com
                            +91-[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am very frustrated with the service of IRCTC. Please help me for getting my refunded amoount( apprx 1700).
                            It is pending almost 1.5 year( 1 year 4 months).


                            Thanks,
                            Priyalal Sau
                            +[protected]
                            priyalal.[protected]@orange-ftgroup.com
                            [protected]@gmail.com
                            at last after 2 years I got my money back.

                            Thanks,
                            Priyalal Sau
                            +91-[protected]
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                              D
                              Debasis Sen
                              from Aurangabad, Maharashtra
                              Oct 24, 2010
                              Resolved
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                              Resolved

                              Address: South 24 Parganas, West Bengal

                              PNR no [protected] booked on 04/01/2010.Transaction ID [protected] class - 3A DoJ[protected] Train no 3112 Rly Zone - ER IRCTC Zone - GGM Kolkata.TDR file Date 11 Jan 2010 Forwarded to Rly on Jan 2010. Train was running late more than three hours.
                              Refund date 16 Jul 2010 Refund amount 0.00 Remarka - As per records party had travelled on the ticket.
                              But on the same day I stayed in a reputed Hotel at Patna on official tour and came back Kolkata on other day.
                              This is a serious remarks made by CCM Kolkata. Ihad faxed on 20 July with an appeal to Railway Dept. But no results till today. I want a CVC / CBI enquiry to resolve the problem - who is the actual culprit.Documentary proof at any time any cost can be forwarded in this regard.
                              DebasisSen
                              RailVihar
                              Kolkata
                              Mob - [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Railway E Ticket — REFUND OF RAILWAY TICKET

                              I HAVE BOOKED RAILWAY TICKET FOR TRAIN NO:2927 (VADODARA EXP) through IRCTC eTicketing Service having PNR NO:[protected] for journey dated[protected].This train was cancelled by railway and immediately I went to railway ticket window for refund of this ticket,I was told that refund for e tickets will be directly credited to my credit card account.But refund of this is not recieved till
                              [protected] so I went to chief claims office,Churchgate W.Rly. Head Quarters Office, Commercial Branch 3rd floor Churchgate Mumbai-20.I met MR.S .Kumar and Bela Meena Madam they informed me that they cannot do anything and I must go to IRCTC Office at CST Railway Station for necessary enquiry.Then at IRCTC Office I was told to do this email for necessary action and refund of this ticket.
                              I was unaware about refund procedure and I was under impression that you will directly give refund of this ticket to my credit card as train was cancelled by railways.
                              Plz look into the matter and refund my ticket amount at earliest.
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                                S
                                suryakantas
                                from Delhi, Delhi
                                Oct 24, 2010
                                Resolved
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                                Resolved

                                Sir/madam,

                                I have my login id in IRCTC and used it for the last 4.5 years.I had sent a mail for further investigation against the TDR.Inspite of investigation,IRCTC deactivated my account.Till date,i am having problem to book a single e-ticket.

                                I need a quick Justice on IRCTC services & kindly requested to activate my login ID..Again,i want to say that "Services are made for the Publics and Public isn't made for Services.

                                My Login Id is: suryasrose


                                From
                                Warm regards

                                Suryakanta Senapati.
                                mail id:[protected]@yahoo.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Yes Same thing also happened with me.
                                Main thing is that they blocked my account now I am not able to access my account.
                                For tomorrow & for next month also I already booked 5 tickets.If I am not able to manage my travel.2 of 5 tickets are wait listed including tomorrows tickets.I am not able to cancel that tickets.
                                Please any body suggest me what I have to do now?

                                How to complaint about this ?
                                Is there any help desk for IRCTC ?
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                                  palash samanta
                                  from Ranchi, Jharkhand
                                  Oct 19, 2010
                                  Resolved
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                                  Resolved

                                  Address: West Bengal

                                  I had booked a ticket in 2509/Surendranagar to Howrah in PBR Howrah Exp. on 03.10.10

                                  Transaction ID : [protected].
                                  PNR No. : [protected]
                                  Class :3A
                                  Date of Journey : 03.11.10
                                  Date of Boarding : 03.11.10
                                  From : Surendranagar
                                  To:Howrah

                                  I'm cancelled the ticket.But still now i'm not get the money back.
                                  ...
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  IRCTC — non refundable money

                                  i had purchased the ticket from IRCTC but we couldn't journey to the destination .Department said to me
                                  that u r money will be come back . but no action for them yet
                                  please refund my money.

                                  PNR-NO[protected]
                                  booking date-------4/11/2008
                                  date of journey------8/11/2008
                                  i booked ticket from irctc pnr no.[protected] and cancelled on dated[protected] till date i am not received refund money in sbi railway card account. as per sbi card no any refund amount received from irctc. i call to irctc four to five times, irctc sent refund details but sbi card not received and say contect to irctc. but, i not solve refund matter. irctc customer telephone no. now not working. all most one month ago but i not received refund amount.

                                  sanjay ahmedabad

                                  IRCTC — nonrefundable of money

                                  i had cancelled my ticket on16th may having pnr no [protected] and [protected].till nw i have got only half of the amount of booked ticket aftr appropriate deduction accordng to irctc.remaining amount i ve nt got frm irctc.so kindly comply my complaints as soon as possible.
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                                    S
                                    Svanky
                                    from Bengaluru, Karnataka
                                    Oct 19, 2010
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                                    Address: Bangalore, Karnataka

                                    This Site is of no use; then what's the use of providing the site-services to the Public.
                                    Let them remove it.
                                    Till last year it was OK;
                                    Now the Site has become more of an AGENT-site rather than public.

                                    whenever you log-in it never goes inside. (always displays msg "This page cannot be displayed")Then what's the use to common public. Remove it totally.

                                    Let them make it totally an "AGENT-site", no public should be given access.

                                    of late the site has gone down from better to WORST.

                                    Will the authorities pls. look into & decide whether to make it public or Agent.

                                    Thanks,
                                    Padmanaban
                                    That too TATKAAL;.. it's a nation-waste to go into tatkal.
                                    all the tickets gets over even before the site opens at 8:30 am Morning.
                                    So remove that that Use-less service called TATKAAL.

                                    Give it to totally AGENTS; So that IRCTC can make money there too.

                                    REMOVE PUBLIC ACCESS
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                                      G
                                      gopal10sep
                                      from Gurgaon, Haryana
                                      Oct 18, 2010
                                      Resolved
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                                      Resolved

                                      Address: Gwalior, Madhya Pradesh

                                      Date: 19 Oct, 10

                                      Subject: Online booking through irctc.co.in

                                      Respected Sir,
                                      I would like to get your kind attention on the problems faced by me while using Internet Booking facility to book my ticket for my journey on www.irctc.co.in. IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. The server threw a message 'Unable to retrieve due to communication failure' while I was booking my ticket on 18 Oct10 through irctc.co.in. I completed all process and payment gateways charged the payment but didn't issue me ticket. I got the message from irctc “sorry for Unable to retrieve your ticket due to communication failure” and Rs 644/-was charged from my SBI A/C No. [protected].
                                      So, I request you sir please look in to this matter to issue me either journey ticket or deposit the same amount in my SBI A/C .Required documents is attached herewith .

                                      Thank you.
                                      Bijay Shankar Choudhary
                                      IRCTC User ID – [ Rhombhus ]

                                      Hello,
                                      My name is Bijay Shankar Choudhary, I had just made an online tkt reservation on 18 oct-10 for 2 tkts for the train no 1106 PRATHAM S SNGRM for 12 nov, vide transaction details [protected]IG31353166 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT, against which i was transferred to SBI bank site and made a payment of Rs 644 [Six hundred and forty-four], the amount has been deducted but the next page that gives me the ERS did not load and a message [SERVICE UNAVAILABLE] was diplayed, i closed it and then checked my booked tkts history and there is no tkt there.but the amount has been deducted from my account in SBI,
                                      This is ridiculous now i got to pay again for the same tkt??
                                      Well this is also one way how IRCTC makes profit, right????
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      IRCTC — INTERNET TICKETING, CATERING

                                      All complainats are advised to lodge complaints on http://www.irctc.com Portal for services in all business areas of IRCTC Ccatering, Internet Ticketing(E & I), Tourism(Tour packages and cab rental) and National Rail enquiry 139..

                                      IRCTC — NON GENERATION OF E TICKET

                                      This is in referernce to the booking of eticket using irctc website. A transaction of Rs 371 took place from my account but my ticket was not generated.I was booking a ticket from bhusawal to new delhi via amritsar express on 3 june 2010.i made transaction using my sbi atm cum debit card.
                                      - ajay jamodkar
                                      [protected]
                                      ajay.[protected]@gmail.com
                                      Subject: Online booking through irctc.co.in

                                      Respected Sir,
                                      I would like to get your kind attention on the problems faced by me while using Internet Booking facility to book my ticket for kalyan to pune on[protected] by train no-2525 on www.irctc.co.in. IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. The server threw a message 'Unable to retrieve due to communication failure' while I was booking my ticket on 18 Oct10 through irctc.co.in. I completed all process and payment gateways charged the payment but didn't issue me ticket. I got the message from irctc “sorry for Unable to retrieve your ticket due to communication failure” and Rs 152/-was charged from my SBI A/C No. [protected].Today also while booking the same problem is going on.
                                      So, I request you sir please look in to this matter deposit the same amount in my SBI A/C at the earliest.
                                      Thank You.

                                      From Umesh R Shah
                                      Email id- [protected]@yahoo.com
                                      Mobile No. [protected]
                                      I Booked the ticket on 4-1-12 from secunderabad to tenali. at the time of booking money deducted from bank account But Ticket was not booked. The Money will be refund or not.TransID [protected].
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                                        pushpasingh
                                        from Mumbai, Maharashtra
                                        Oct 18, 2010
                                        Resolved
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                                        Resolved

                                        Address: Delhi

                                        From: Pushpa Singh <[protected]@gmail.com>
                                        Date: Wed, Apr 14, 2010 at 3:45 PM
                                        Subject: Cancellation and Refund
                                        To: [protected]@irctc.co.in

                                        Dear Sir/Madam,

                                        I would like to bring into your kind gesture that I book my e-ticket (Train no.4005, ticket cost, Rs. 776/-, from Varanasi Jn- NDLS) to travel on 11th April'10. but I could not as the train was late for indefinite period of time (till 1.30 am I was on the platform but it did not reach) so ultimately I had to catch another train.
                                        on 16th April'10 I filied the TDR for Refund & after exhastive correspondences I could get only 50% refund (Rs. 388/- only) on 17th August'10, while as per rules of Indian Railways (reflecting on the Website) if the train is delayed for more than 3 hrs. then the passenger is eligible to get a refund of 100% of the ticket cost (in my case it should have been Rs. 776 in stead of Rs. 388/-). After getting 50% refund again I represented the case & till now no action could take place.
                                        My concern is; if the rules are so clearly spelled out then why there is inordinate delay and the refund amount is not as per the rules. in spite of several requests my concern could not be properly addressed.
                                        therefore I would take liberty to request you to kindly look into the matter to expedite the process to save our energy, time and mistrust on the system.
                                        I am sure this is the right form to share our problems and to get viable solutions.

                                        I have appended some relevant correspondences for your kind perusal, please.

                                        Thanking you,


                                        With Kind regards,

                                        best regards,

                                        dr. pushpa singh
                                        fortis healthcare limited





                                        To whomsoever it may concern


                                        I wish to bring into your kind concern that I booked my E-ticket to travel from Varanasi (BSB) to New Delhi (NDLS) for 11th April ’10 (Ticket appended). But unfortunately the train was delayed for indefinite period of time. So ultimately I took another ticket for Garib Rath as I was told on the reservation counter that it’s departure is at 7.30 pm. Regarding cancellation, I was told, as mentioned in the E-ticket, that it can only be done through website. Unfortunately the second train (Garib Rath) also started after six hours from the scheduled departure time and I reached home in the evening of 12th April’10 and due to unusual delay I could not reach to my workplace.
                                        On 13th April’10 when I tried to cancel the ticket it could not be done by giving reason that chart was prepared. But it is illogical as it is very obvious that when I did not change my journey plan & I had to come back by the same train then obviously I would not cancel the ticket. Since the train was delayed and till 2.00 am (till I was on the Railway Platform) it did not arrive then what was the option left for me, who was carrying E-Ticket.
                                        Therefore I would request you to kindly look into the matter & reimburse the total ticket as mental agony and inconvenience cannot be compensated.

                                        Thanking you,


                                        With kind regards,

                                        Dr. Pushpa Singh
                                        Fortis Hospital, Noida-201 301
                                        Mobile: [protected]


                                        Pushpa Singh <[protected]@gmail.com>
                                        [protected]@irctc.co.in

                                        dateTue, Aug 3, 2010 at 12:41 PM
                                        subjectFwd: Cancellation and Refund
                                        mailed-bygmail.com

                                        hide details Aug 3


                                        Till date the in TDR History "Refund under Process" is reflecting. kindly look into the matter. Pease do the neddful in time bound fashion.

                                        Best regards,

                                        Dr. Pushpa Singh


                                        [protected] Forwarded message[protected]
                                        From: Pushpa Singh <[protected]@gmail.com>

                                        Date: Mon, Jul 26, 2010 at 4:46 PM
                                        Subject: Fwd: Cancellation and Refund
                                        To: [protected]@irctc.co.in



                                        It's still pending. kindly look into the matter to provide me Refund in stipulated period of time.

                                        Best regards,

                                        Dr. Pushpa Singh

                                        No 2003/IRCTC/ERTD/Refunds Dt.17.08.2010

                                        Sub:- Refund of E-Ticket PNR No: [protected]


                                        Dear sir,

                                        With Reference to your TDR for the PNR No:[protected], we are glad to inform you that Rs.388.0/- has been credited to your Credit Card /Debit Card/ Bank Account on 17-Aug-2010.
                                        Kindly check the refund credited and acknowledge us the same.
                                        In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected]
                                        With regards,
                                        TDR TEAM


                                        Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/NR Railway on 27-Aug-2010 .We have already issued Reminders on 17-Jul-2010 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 4-October-2010 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
                                        With regards,
                                        TDR TEAM
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        M/S Indian Railways Catering — Request for refund of process charge as the ticket was not issued.

                                        Dear Sir,

                                        In reference to my earlier letter dated the 10th Oct'08 regarding trnsaction made on my credit Card No. [protected] at Indian Railways Catering for Rs.1606.32 on 13.09.08, I would like to draw your kind attention that the IRTC had communicated me through e-mail that the ticket could not be processed due to some technical difficulties. So, I made a complain with the ICICI credit Card Department for debiting my account against that ticket for an amount of Rs.1606.32. Consequently your Deptt. had credited the disputed amount which had been reflected also in the next statement. But unfortunately in the last statement dated the 29 Dec'08 once again the same amount of Rs.1606.32 has been credited to my account under the heading Charge back debit.

                                        Under the circumstances stated above may I ask you, why the amount has been credited inspite of the fact that the ticket
                                        could not be processed and delivered to me?

                                        I shall be highly obliged if you would look into the matter and do the needful by reversing the credited amount.

                                        Thanking You,


                                        Yours Sincerely,
                                        Sarmistha Ghosh
                                        Our train from Howrah to Ahmedabad was cancelled due to some unclear reasons and we were told by IRCTC that the entire amount of ticket will be refunded back within 90 days which in itself was too much of a time for processing refund. It has been over 4.50 months and the refund is still not processed, I have sent several emails to IRCTC and called a few times and they say it's in process but have not refunded it as yet and are unable to give exact time.
                                        Below are the details. Pleae help me.

                                        PNR No. [protected]
                                        Date Of Journey 28/2/2009
                                        TDR Status : TDR Entered
                                        Reference No : ekt[protected]
                                        TDR Filing Date : 04-Mar-2009
                                        Refund Status : Refund under Process
                                        Refund Date : Not Available
                                        Refund Amount : Rs.0.00
                                        i had booked a ticked from Gaya to New Delhi. Journey date was 27 June 2009, my ticket was in S4 coach but S4 coach was not in the train so i was unable to travel with my family. I had filed online TDR on 29 June 2009 for refund but till date (05 Aug 2009) I have not got refund
                                        PNR No. [protected]
                                        Date Of Journey 27/6/2009
                                        TDR Status : TDR Entered
                                        Reference No : ekt[protected]
                                        TDR Filing Date : 29-Jun-2009
                                        Refund Status : Refund under Process
                                        Refund Date : Not Available
                                        Refund Amount : Rs.0.00
                                        IRCTC Indian Railways - Amount Refund for TDR filing on 27.06.2009


                                        I have filed one TDR for one journey on 22ed june 2009. Still i didn't get any refund (nearly 3 months completed). Date of journey on 22ed june 2009, PNR No.[protected] &[protected], Train No. 3245 & 9322 and Form Patna to Indore.
                                        my T.D.R. NO. is 426009 . i have send original tickets, original T.D.R. form, zerox of supplimentary tickets of that journey on 03ed july 2009.
                                        I had so many times discussions with IRCTC cusomer care and TDR department and indore customer Care . I have sent more than one remainder mails to IRCTC ([protected]@irctc.co.in) and western railway department.
                                        Please take up this complaint. and refund of my T.D.R. amount as soon as possible.

                                        Thanks
                                        Harish jadhav
                                        Reason For TDR : AC Failure.
                                        TDR Status : CCM Registered
                                        Reference No : ekt[protected]
                                        TDR Zone : ECR
                                        TDR Filing Date : 25-Jun-2009
                                        Refund Status : Refund under Process
                                        Refund Date : Not Available
                                        Refund Amount : Rs.0.00

                                        IRCTC — TDR refund - delay

                                        I have filed TDR with details as below on 8.4.09 and yet to receive refund. Have e-mailed to IRCTC 3 times but no use. Wake up IRCTC and refund the money.


                                        Transaction Details
                                        PNR Number [protected] Booked On 2-4-2009
                                        Transaction ID [protected] Ticket Type eticket
                                        Reason For TDR : Train Late More Than Three Hou
                                        rs.
                                        TDR Status : Admin Approved
                                        Reference No : ekt[protected]
                                        TDR Zone : NR
                                        TDR Filing Date : 08-Apr-2009
                                        Refund Status : Refund under Process
                                        Refund Date : Not Available
                                        Refund Amount : Rs.0.00
                                        PNR NO. [protected] Ticket From TVC TO CSTM Reason Passanger not travelled
                                        Refernce no . ekt[protected]
                                        TDR Zone CR
                                        Date 31.01.10
                                        Allmost more than 2 month but still im not got my refund pls look in to this matter
                                        Transaction Details
                                        PNR Number [protected] Booked On[protected]
                                        Transaction ID [protected] Ticket Type eticket
                                        Reason For TDR : Train Late More Than Three Hou
                                        rs.
                                        TDR Status : Forwarded to Railway
                                        Reference No : ekt[protected]
                                        TDR Zone : CR
                                        TDR Filing Date : 22-Nov-2009
                                        Refund Status : Refund under Process
                                        Refund Date : Not Available
                                        Refund Amount : Rs.0.00
                                        I have filed the TDR on 23/April/2010 for the amount Rs 757/-

                                        PNR NO - [protected]
                                        Booked On 7-4-2010
                                        Date Of Journey 21/4/2010
                                        Train No 2641
                                        From Station TIRUNELVELI(TEN)
                                        To Station CHENNAI EGMORE(MS)
                                        TDR Filing Date : 23-Apr-2010
                                        Forward To Railway On : 01-May-2010
                                        Refund Status : Refund under Process
                                        Refund Date : Not Available

                                        The Train was delayed more than 8 Hrs and hence i filled the TDR
                                        Now it is almost 118 days completed still i have not received the amount i sent mail to [protected]@irctc.co.in and [protected]@irctc.co.in[protected] ticket number. I sent remainder mails many times but still no use.
                                        Please take up this complaint. and refund of my T.D.R. amount as soon as possible
                                        Thanks
                                        Nagarajan.S
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