[Resolved]  Eureka Forbes / Aquaguard — Not at all careing for customer complaints

Dear Sir,

You have proved that you do not have any control over your local offices and you have also shown your helplessness in attending to customer complaints.

I had lodge complaint on[protected] stating that booster model water purifier is not functioning properly.Your authorised service center "Vishwa Services Kolhapur" are after us for giving them AMC @Rs 2000/- p.a.They say life of booster pump installed in aquaguard is just 15 months.

As there is no response to my complaint dated 22 Aug 2009 you have proved having no control over your subordinates.

The day water purifier totally stops functioning ,best course is to throw away in garbage and rectify the mistake by purchasing water purifier of any other company viz.,KENTS,USHA etc etc...

Mahesh M Samvedi
Kolhapur(Maharashtra)