[Resolved]  Eureka Forbes / Aquaguard Infinity — Unfair behavior of Aquaguard (Eureka Forbes) Staff

Address:

West Bengal

I purchased one Aquaguard Infinity machine from the Salesman[protected], on 9/1/10
on his persuasion after measuring the TDS of the water which was found to be over 650.

The Salesman informed that the said machine can work upto 1000 TDS. Moreover, if
it was purchased by 9/1/10, Company would provide free service charge for whole life.

As such the machine was taken on 9/1/10 by giving a cheque dated 10/1/10 for full payment.
It was installed on 30/1/10.As the water was not healthier to drink,i went through the specifications
of the machine and found that the machine is suitable for Input water TDS up to 500 ppm(Maximum).

Hence, a complaint was made at a customer care(Kolkata) vide Docate no. 82452925 dated 4/2/10.
But till date no suitable action has been taken by the authority of Eureka Forbes.

Place of installation:

flat no. 1-D(1st floor),
8/1/42, Aurobindo Sarani,
54 Kamalapur west, Dum Dum,
Kolkata-700028.